Cancel

    Open app

    Search

    Franklin Family Practice

    5.0 (4 reviews)
    Closed Closed
    Updated 3 months ago

    Franklin Family Practice Photos

    You might also consider

    Recommended Reviews - Franklin Family Practice

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Family Practice 1,303 times last month within 15 miles of this business.

    Verify this business

    Professional Physical Therapy and Sports Medicine

    Professional Physical Therapy and Sports Medicine

    4.3(16 reviews)
    1.3 mi

    Thinking about the experience - the office policy does not allow for switching care teams. The…read moreoffice in Franklin near stop and shop is undergoing renovations. Please read other reviews as well.

    The care I received from Jake and Maddy were good and a pleasant experience. However, the front…read moreoffice gave me incorrect information about my insurance benefits. This was my first PT experience and I was told that I was going to have a $40 co-pay per visit, which I figured would be like my PCP where no deductible was at play. Even on the intake form, I initialed that I only had a $40 co-pay per visit. I ended up visiting 5 times and every time they took a $40 co-pay. More than two months later, I unexpectedly get a bill for $400! I called the billing office and they confirmed that I was given incorrect information about my benefits by the office staff, and that my deductible did apply in this case. Had I known that and had knowledge about how much each visit was going to cost me, I likely would have not scheduled additional visits and continued my rehab at home. Even though the billing office confirmed that bad information was given to me, they were unwilling to make it right. They are leaning on their disclaimer form, which makes them harmless for any mistakes made on their end. It's too bad patients don't have that type of protection. I have a pretty standard BCBS plan from what I understand. After the first visit was billed and paid, the practice should have notified me that my benefits were not as they were presented so that I could make an informed decision about future visits. Instead, they continued to only collect a co-pay and not notify me of the applicable deductible. I'm going to pay the bill but I wanted to post today to warn other patients to check your own insurance coverage prior to going to this practice. Additionally, I suggest that you inquire what the service fees and contracted rates are for your insurance coverage so that you can understand what potential patient responsibility you might have in the case that that they make another error in reading your benefits. Despite the good care, I will not be returning to this practice due to their unwillingness to right a mistake. I was willing to split the difference with them and pay $200, but they declined. Very disappointing.

    Photos
    Professional Physical Therapy and Sports Medicine
    Professional Physical Therapy and Sports Medicine
    Professional Physical Therapy and Sports Medicine

    See all

    Franklin Pain & Wellness Center

    Franklin Pain & Wellness Center

    2.6(16 reviews)
    2.6 mi

    I go to the franklin location for weight loss because of my PCOS. A few of the nurses are nice but…read moreall other staff are awful. The office is constantly rescheduling my appointments (sometimes even same day as appointment). Reception is rude and impatient. The doctors and NPs don't listen to me and don't believe me. They don't keep up with my prescriptions when it's time to be refilled or renewed when they are contacted for authorization. Often wait a very long time after my appointment to be seen.

    I sat in the exam room for over 90 minutes before the NP came in with no apology for the wait. She…read morewent over the long intake form line by line, but didn't seem to retain any of the information because she asked questions that were just covered on the form. She wanted me to choose between two medicines. When I asked questions about the possible side effects, she had to get her phone to look them up. In the end she prescribed a drug that contained sulfa which I'm allergic to (I had made it clear during the conversation that I was allergic to sulfa drugs). Before I left she wanted me to have a urine test for a baseline. When I questioned what it was for, she responded to see if I was using drugs!! I told her that was a waste of the insurance company's money and my time. I don't drink, smoke or use drugs. She asked me to wait to see if I needed it -- she was gone for over 10 minutes! In the end, she determined I didn't need the urine test. She forgot to call in the prescription. It took five days before I finally got them to call in the prescription to the right pharmacy (they sent it TWICE to the wrong pharmacy even though I corrected it after the first error). Worst experience ever! I asked to speak to the one in charge of NPs and the head of the clinic but received no call from either one.

    Franklin Family Practice - familydr - Updated August 2026

    Loading...
    Loading...
    Loading...