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    Merzer Edye, PsyD

    5.0 (3 reviews)
    Closed 12:00 pm - 10:00 PM

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    Dana Group Associates | Behavioral Health Care

    Dana Group Associates | Behavioral Health Care

    2.3(38 reviews)
    0.6 mi

    If you're looking for help, with any kind of behavioral issue or mental illness, do not go to this…read moreawful disgusting place! The only reason I came here was I was following Doctor Robinson, who was a wonderful therapist and passed away. I stayed because they asked me to anyway, what a nightmare. I got Dr. Marcus who used to work at Carney Hospital. Allegedly he was let go from that place due to something I won't say, but it makes sense why all my prescriptions were confused and called in wrong each and every time. What I'd have to do is go in person because nobody backed him up and put somebody in place to help his patients. I went 2 full days without my medication, and for those who know, our medication needs to be taken, or we could end up in the hospital! Needless to say, it was all my fault not theirs. They accuse me of taking too many? Really? I don't take too many and I did have a reason that's why they were maybe gone, but nobody of her sat down with me and talk to me about my life or what was going on... I would've let them know why but talk to Marcus never knew me... He didn't know where I worked, he didn't know my name, he could care less he was in order taker, and we are the ones who get screwed in the end because we look like junkies if you go to this place you've been warned.

    You should not bring your children here for any psychiatric care. To start off with it took two…read moremonths after filling out online intake forms to have my child assigned to someone. I called multiple times and emailed and never got a response. Finally my daughter was pared with someone and she would cancel often and frequently sometimes same day. She was very unprofessional. Then her schedule was changing and it was not going to work with her school schedule so we were reassigned. I was assured weekly virtual appointments. All I knew is that she was nice. A few weeks later we did an intake appointment. She could only do biweekly and at the end of the intake she told us she was going on maternity leave in two months. Why was I not informed that my child was being set up with someone who could only meet with her four to five times and then go out? We were told there would be someone to meet with during the leave or we could go somewhere else. I chose a temporary clinician. A month and a half later we were told there were no providers that had space for adolescents. So we decided to wait. She went on leave Dec. 2025. In March my daughter had some very concerning behaviors. So I contacted Dana and they said end of March beginning of April. I asked them if they were sure because my daughter really needed to see someone. The person on the phone laughed at me, called me honey and said that is the information they had. I tried calling later and asked to speak to the manager, they said they would send an email and I would get a call back. I never did. I called back and got someone else and they said that therapist would not be back till June. I asked to speak to the manager and once again was assured an email would be sent and I would get a call back. In the interim I found someone else for my child. But I was upset on how the reassignment was handled and how the people who answer the phone behave. None of them identify themselves by name. They are very inappropriate especially speaking about your concerns regarding your child. I was not taken seriously. It took two weeks, multiple phone calls, emails, portal messages to finally get to speak to the manger. She of course apologized but also use the excuse of being short staffed. Then they should not be caring for kids. This company gaslights and hides behind a smoke screen of bs. They do not care about anything except making money off of you and your suffering. It is a disgrace to medicine.

    Charles River Counseling Center

    Charles River Counseling Center

    2.7(7 reviews)
    1.3 mi

    Horrible. Anyone giving 5 stars are either employees or…read morefriends/family of owners/employees. Doctors with 1 star ratings. One doctor gave me an antidepressant for fibromyalgia. I never should have been given this poison. She had no idea about my other meds. Terrible therapists. The only good one became ill and have to stop working. I'm pretty sure it was caused by the poor ventilation system and brand new carpeting in her office. Stay away from Charles River!

    When I lost my last therapist to another practice, I was dreading not only the search for a new…read moreone, but the process of starting all over again in therapy from square one. My fears were all completely misplaced by Charles River Counseling. Jen, the receptionist, is super sweet and upbeat. She is always willing to help and go the extra mile to help clients feel comfortable. I really think that how you are treated by the office staff makes a huge difference in how an office is viewed. Pamela Bourque, the therapist that I chose, is a great listener, and offers a different perspective on issues that are extremely helpful. She is open-minded to alternative lifestyles, and really seems to hear me and want to support me to help me work through my (rather complex) issues. They also offer Doctors to help with psych meds management services, which is also a big bonus for me. Overall, I am really pleased that I have found Charles River Counseling Center.

    Merzer Edye, PsyD - psychologists - Updated July 2026

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