Just wanted to send a quick note about Benny, the store manager at Erewhon in Calabasas…read more Our travel AYSO team came down from Northern California for the finals for our community volunteer sponsored soccer organization, and we stopped by to grab drinks for the kids. Benny helped make sure everything was ready right on time, which honestly made a big difference with a bunch of tired players and parents trying to keep things moving between games. What stood out was how easy and positive the whole interaction was. Benny clearly runs a tight ship and the people working there reflect that. Everyone we interacted with was helpful and on top of things. Benny even stepped in to improve the throughput for all smoothies. When someone treats their job like they own the place, that's special. That's shareholder / owner behavior, not staff behavior. It starts with values, with leading and being consistent in following those values. The outcome is culture, and that creates true scale of the vision and every team member adopting the culture. This is actually the first time I've experienced this level of service at a grocery store, so I figured it was worth mentioning. If Benny hired these folks, he's doing something right. Anyway, just wanted it to be known that if you stop by that location, you'll be taken care of. And for what it's worth, I don't usually send notes like this.

I guess I'm on a mission to see all the stores. This was my least favourite. Parking was chaotic,…read moreand the staff, w the exception of Milo wasn't as attentive as I've become accustomed to. We went during lunch time so I'm aware that was part of the parking lot fullness, but the staff had this almost apathetic attitude. I saw a piece of pizza I hadn't seen and wanted to try. A couple employees were having a convo at the counter. I just waited to see how long they were going to stand there. Longer than you'd expect. I mentioned Milo earlier. Rockstar in the cafe, gave us samples, answered questions about things I didn't see. I was told to try the battered portobellos. I guess they didn't have them that day but I appreciated that Milo checked. That was the most pleasant experience and Milo's customer service was aligned with what I've come to expect. Checkout was lacklustre. This is the first store I've been at that had a conveyor belt. I went through twice. The first person seemed like he didn't want to be there. The second I asked about the new membership tiers and she wasn't sure then she was surprised at my level. I got clarification around the program from someone at my store, and she showed me where vip line is. It just wasn't a vibe I've been used to over any of the stores I've been to. Maybe it's calabasas, idk. I can say I went. 8 down, 3 to go. Ya, Erewhon is probably my personality atp. Ah well, there's worse things!

These Earthbar are terrible. None of them adhere to any regular schedule…read more Website says they're open until 4pm. I was there at 3:40pm and they're closed. There was another guy standing there looking around when I got there who was also confused. This happens A LOT at these EartgBars. Equinox should can them (assuming they're another company as my, idk) On top of it. there is WAY too much sugar in most of the smoothies/shakes. Not healthy at all actually.

I love their smoothies after every workout, and the Forma method is my favorite so far. The staff…read moreis always so sweet and they are quick.

I had an extended lunch break today so I decided to check out Lassens. It reminds me a lot of…read morePapaya's Natural Foods shop in Kauai, HI. It's a small store with a pretty decent selection of items. Some of the prices seemed on point with Whole Foods and a few items I browsed were slightly cheaper. It was a clean store and it was organized to easily find items.

Really convenient spot to pick up natural foods and beauty products. I like to come to stock up on…read moreDr Bronner's soap and I always pick up a treat while I'm here. The staff is friendly and helpful Totally recommended and I will continue to return regularly

I lost one of my earring aids at the store. Once home Called and Drew, one of the managers, found…read moreit and saved it for me. Compliments to Drew. He knows how to take care of customers. Great Store!!!!!

Sarah was not only a pleasure talking to, but she gave me information I'd not heard before, which…read moreis definitely going to bring me back in this coming week for the special savings! Thanks Sarah!

I came in under the weather and Lisa gave me recommendations for medicines to take. She was…read moreincredibly nice and answered every question I had. She seemed like she was genuinely concerned with helping me get better. Quickest cold of my life!

Had a great experience at this store. Especially in the meat department, Caitlin helped me. She…read morewent above and beyond, was very helpful with suggestions and samples for a small get together I was having. It was a success! Thank you so much Caitlin!!

I went there to return an Amazon product and I was amazed as to how simple and fast it was!read more

WHOA AMAZON - TURN DOWN THE MUSIC!! Walked into the store…read moreto the oddest song BLASTING, a cross between hard rock and metal. Now, I love me some hard rock, but NOT while I'm food shopping, walking down aisles full of pretty things, reading labels, pondering the why things are so expensive, then wishing I had my noise cancelling earpods, which I'll make sure to wear going forward. Seriously Amazon, shopping should be a peaceful experience, not one where music grates on your last nerve such that you run out of the store (only to be bothered by someone with a clipboard outside the exit doors). This is not complicated, turn down the damn music. Get your act together.

Amazing food prep service. Local and deliver twice a week. Food is surprisingly good, with a lot of…read moreoptions. Help me with my macros intake and makes it so easy to follow my plan just love it

Macro Meals in Westlake Village is a great meal service option. All the food is healthy and very…read moretasty! Also, the customer service is awesome! Especially Patrick!

I needed to buy a supplement so I decided to check out Lassens. I had no idea where it was located…read moreand had it not been for me looking it up on Yelp, I likely would never have realized it was where it's at. The street sign is low and not obvious. I have driven by it hundreds of times and never seen it before. The store seems to be comparable to Whole Foods prices. A clerk saw me looking at the supplements and offered to help me. She knew exactly where the one I wanted was. I love checking out all the low sugar or no sugar snacks. I was surprised to not see any low carb tortillas though. I bought some organic spices and pork chorizo. The spices were about $1-2 more than organic herbs and spices sold on regular grocery stores. The produce looked really nice. The Romaine lettuce was big, leafy and fresh looking for $3.99; the same price I paid for non-organic and subpar product at Red Barn Market that is close to me. It's a great little store to check out.

Lassens has a great selection of natural and organic products, and I really appreciate having a…read morehealth-focused grocery store like this in Ventura. The produce section is usually solid, and I especially want to shout out the gentleman in charge of produce--he's consistently friendly, knowledgeable, and always great to talk to. That kind of service really stands out. That said, my experiences with staff have been mixed. Some employees are kind and helpful, but others can come off as unfriendly or impatient. I'm diabetic, so I often ask detailed questions when nutritional information isn't clearly listed, especially at the juice/smoothie bar. Unfortunately, the people working there don't always seem knowledgeable about protein amounts, milk options, or fruit content, and a few times the attitude felt dismissive rather than helpful. I've also noticed that the hot bar food isn't always kept at proper temperature, which is concerning, especially for a place that emphasizes health and quality. Overall, Lassens has a lot of potential and some genuinely great employees, but consistency is an issue. Better staff training--especially around nutrition knowledge and customer service--would really improve the experience.

I visited Rainbow Bridge Natural Foods in Ojai and while the food was great, the service was very…read moredisappointing. Three employees saw us at the register and ignored us. I had to call one over, and she asked me to walk to her instead of coming to the cashier. I ordered a hamburger with just cheese and a juice (which I repeated twice). The juice never came, and the burger arrived with lettuce and tomato. The attitude from the staff was not friendly, and even others in line noticed. Great food, but service is part of the experience. I hope they improve their customer service.

Rainbow Bridge is a healthy, hippie market in Ojai with all sorts of treats and eats. I've come…read morehere so many times, and sometimes honestly it's been a real "miss", usually with untrained or unfriendly employees. One time, my husband and I got the ready made "minestrone", which was a bowl of broken, soggy pasta noodles and broth. Ummmm, that's not minestrone... it's compost. Worst experience was when an employee shamed me for returning an (unused, unopened) item with the receipt. Like, what possibly could have been her problem other than she didn't want to be bothered by me to do her job? But, deep breath, other times it has been a "hit", and for those times I'm thankful. My most recent visit was the other day, with my daughter, as we were just in town for the day, and we wanted to pick up a few things to take with us on our roadtrip. We got a variety of things from organic fruit, to hummus and crackers, to vegan probiotic smoothies, and of course some yummy dark chocolates. The planets were aligned for us on this visit, and we were glad.

One of the best in store experiences I've had in a long time! Kyle, the owner, took his time to…read morewalk me through different products options for pain management. I felt comfortable asking him questions and it felt more educational than them only trying to get a sale. So happy we have a place like this in our area!

Kyle is one of the nicest, most educated people when it comes to the products he sells. For a new…read morecustomer like I was, he was so informative and even gave me insight into what products are the best deal for the price. I would return every time due to the level of service zkyle provides and how he does business.