I've used several great home health agencies for my elderlies and Bayada is a standout. They do…read morecost a little more but you get what you pay for. They always come through for us with high quality home health aides when we need support, even when we have a last minute situation. Also we are Covid-conscious and they are always willing to wear appropriate respiratory protection. I see mixed reviews from other states and I can't speak to that, but here in Massachusetts I highly recommend them.

Such a great company! They are so good with last minute changes and requests. We called for care…read moreand they were able to put together 24/7 coverage for my family member with only a few days notice. We called every other agency in the area and they had the lowest rates with much better service. It feels personalized and not corporate which is what we were looking for. 10/10!!

My grandmother is 88 and our family was looking at nursing homes. We decided to try private nursing…read morefirst and honestly it changed everything. Cross County has nurses available around the clock and we never once felt like we were on our own in the middle of the night. She is still home, still comfortable, and honestly doing much better than we expected. Cannot recommend them enough!

This group of caring home health aides is truly wonderful. They are beyond professional; they are…read moremore like family. I hired them on when my father required more care and companionship than was offered at his assisted living residence, and these ladies were dependable and always went the extra mile to see to his comfort and care. I cannot say enough about the quality of their staff.

My mother was discharged here as a delicate heart patient with DVTs in her legs. The medication…read moredispensing was not consistent, which in her condition, was unacceptable. She had numerous pills to swallow and they told her it needed to be done quickly or they would take them away (without returning to give her another chance). They dropped one of her pills on the floor and cited the "five second rule". The look of horror shamed them to get a new one. I would not recommend them for anyone who is dependent on medication for a critical health condition. My sister, who was a nurse at a nursing home and hospital, said the standard of care was not being adhered to. We discharged against their wishes early because it was more dangerous for her to stay vs. taking care of herself at home.

Very caring nurse staff and EXCELLENT rehab facility! Would…read morehighly recommend! This facility went above and beyond for my family member.

Rude desk clerk requiring signature but refusing to show patient the document she is being asked to…read moresign. Says she does not have it. Big big HIPPA violation. Then clerk next to her tries to hand over laminated document to patient to read but first clerk prevents her. Beyond rude and an unacceptable violation of patient rights. Do not trust this practice.

This practice accepts Commonwealth Care. I was shocked when I arrived and was treated so well,…read moreafter years of having to get birth control from free clinic style medical offices. I arrived, was checked in, and did not have to wait two hours just to be seen! I felt like a child who had good health insurance again....anyway. The NP I saw was everything you would hope for in a clinician - gentle, efficient, competent, friendly, and easy to talk to. They filled my prescription right away, sent my test results quickly, and I'm waiting to see if they call back promptly. Will edit if not.

Exceptional Staffing Support for Our Facility!…read more I am thrilled to share my experience with Personal Care Associates INC in Chelmsford, the agency we rely on for our facility's staffing needs. Their commitment to excellence has impacted our facility , and I recommend their services.PCA Staffing consistently provides us with qualified and reliable staff members, they understand our requirements and deliver reliable candidates promptly. Their Manager Bethany maintains open lines of communication. She promptly addresses any concerns, provide updates, and always tries her best to ensure a smooth process. It's refreshing to work with someone who prioritize effective communication with care and compassion. PCA staffing Manager Bethany takes the time to understand our facility's culture, specific roles, and skill requirements needed to care for our residents. With Urgent staffing needs Manager Bethany consistently responds promptly, even after hours. Her agility and dedication has been very helpful to us. Personal Care Associates INC in Chelmsford. is the staffing agency that consistently goes above and beyond with our staffing needs. If you're seeking staffing solutions, in my Opinion PCA Staffing is the best and most reliable thanks to Bethany's hard work and dedication!

I am sick. I went in at 3PM and checked in...waited until 5:30PM. They paid more attention to…read moreEVERYONE who checked in after me. I WAS SERIOUSLY THE EXACT LAST ONE to see the doctor. I mean...REALLY? The doctor came out...saw me for 5 minutes...said I had a virus, but not swine flu..and I should get an over the counter medicine--and bounced. This is why I hate hospitals. Could have saved me so much freaking time. What a waste of my sick day.

I'm sad to write this review and please note that the vast majority of this review is ONLY for one…read moredoctor and not for the entire facility or it's other staff. The hospital is and dose AMAZING work for kids. It has some of the top notch providers and is well regarded as a top hospital for children world wide. We had to make a appointment with Dr. Micheal de Moor he title Chief of Cardiology for Pediatrics. We got a appointment on extremely quick. We also were PTs of this Dr. de Moor so that may have help get us in quicker. The issue I have is with Dr. de Moor and his grossly dismissive and completely discriminatory behavior. We came into the hospital for a Clarence letter. Part of Dr. de Moor assessment was to get a EKG done that went very well the lady who conducted this was very nice and made it playful for the kids. Also part of Dr. de Moor's assessment was listen to the heart using a stethoscope. After his assessment I requested to borrow a stethoscope to also listen to my daughter's heartbeat and his finding. After my request Dr. de Moor rudely asked me "if I was a doctor?" And then bluntly discriminated, and bullied me and by saying "oh your not a doctor so you won't hear what I hear" WRONG WRONG WRONG I'm the parent's father that alone supersedes any and all medical knowledge I have. In fact I was so shocked about Dr. de Moor's saying this to me that I asked again and yet again I was told no. The fact that I was prohibited from this is total against what I learned. What give Dr. de Moor the right or the audacity to say I won't hear what he just did. Was he lieing about his diagnosis??? Was he trying to hide something from me? Was his ego to large to allow me, a parent to listen to my daughter's heat beat? What Dr. de Moor did by discriminating me is far to common in the USA. People don't usually ask doctors follows up questions. People go to the doctor and take what ever the doctor told them and go with it. I however don't. I go to amazing lengths to properly vet any medical provider I meet. I check the status of there license via the Mass.Gov website. I check there school's standards and GPA. Let say I go full investigation on them. Full background check Dr. de Moor not only told me no to my request he did so in a way that was so comfortable for him to do. He did so in a way that I take into question his ethics as a provider. I take into question about his medical diagnoses. I take into question the entire visit with him. He I think got mad that I asked a question. I saw him thinking in his head this guy is a complete loser not being a doctor why the hell is he questioning my medical opinion" Dr. de Moor treating my family and I as 2nd class citizens is not only prohibited by the policies and procedures of this facility but more importantly unmoral. I have all the rights to asks a million questions I have all the right to ask to listen to my daughter's heartbeat. I have all the right to be concerned about my daughter's well being. I have all the right to be A informed parent. Dr. de Moor has a fiduciary responsibility to answer those questions and properly inform me. I did out reach to the Hospital. I did get a call from the head of the pediatrics (that's a big deal) that Dr. Did apologize about Dr. de Moor actions. I also go a call from Dr. de Moor he said he was sorry. He said he was having a bad day and that I should mark this event as such. He also said that his behavior was unexcusable and he did not want to make excuses. This terrified me as the man works with children's hearts he can't afford a bad day!!!!!!!!!. His bad day may cause him to mistakenly diagnosis a child or even mistaken cause a surgery compilation. If he brushed me off like that on a "bad day" I don't even want to think about what he would mistakenly do if he had a real bad day. I will follow up the top brass of this hospital and inform the State of what events took place.

I have had the pleasure to work with the team at Home Care Assistance and could not be happier with…read moretheir service and support. They have the best caregivers who are so personable and kind. I would highly recommend them for care of your loved ones!

Home Care Assistantance is a great agency to work for, and An Agency that will provide great…read moreservices for your loved one. Have great HHA, CNA and Companions the Agency provide 24 hour coverage. The Aides are compassionate, with a sense of humour and great at cooking. They make sure that your loved one is safe, comfortable and happy in their own home. The Management and the employees work hand in hand to make sure that everything is ok. Long time HHA since 2000. Dores