This last few times i have had appointments here the wait time has been much more reasonable (like…read more15 minutes). Dr. Shiner has been really nice to work with as my primary care provider. I feel like he talks "with me" instead of "at me". Recently I needed to see a doctor on short notice. I called the center at about 9:15am and they were able to get me in to see doctor Shiner at 11:30am the same day! They work hand in hand with Quincy medical as well. So if they need you to get an MRI or UltraSound etc they send you over to Quincy Medical with paperwork in hand- its pretty easy.

Dr kept me waiting in a room for an hr last my scheduled appt time and then rushed through. the…read moreportal never has availability and messages submitted take several days to get a response. The only reason I'm going there is that it's close to home

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!

I have been with Atrius / HV for a long time. You'll have good and bad experiences with any…read morepractice in my opinion but my PCP here and his team have always been top notch, you just have to try and be proactive in giving true details and timelines of your symptoms and they'll be proactive. I've referred friends to my PCP and they've had a good experience thus far. If you need help on weekends u can go urgent over in braintree. A lot of times you can definitely get closer appointments by using the app my health and getting on waitlist for cancellations or call back every few days to get bumped up. Again a lot negatives on here but i haven't had issue since my last PCP was incompetent and didn't even tell me results from lab work. (Pre- my health app days). Dr. M. Biag! Thumbs up to you and the team! The Pharmacy here at Atrius always gets my RX done within 15-20 min after an appointment. I think there's a lot of entitled folks seem to just want everything done for them, the team can only work with what's given to them and how proactive you are about your own health care.

Absolutely horrible care. After today I am finding a new medical practice. This place is absolutely…read moreterrible.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.

I really dislike this place. I feel like they take advantage of folks that does not speak English…read more instead of helping these folks the people that works there treat people like crap. the people that works there know they can take advantage and act the way they act because they know the people that goes to them and won't turn away because they have no one else to turn to for help.

Give it zero star! The front staff are rude and that's everyday. They act like they hate their job…read more Asked to make an appointment with my PCP and the front desk says "does she even have health insurance?" and after telling her what my insurance was, she states I have to pay 20% of the visit and when ask what was the cost of the visit "she keeps saying I don't know." How are you telling me that I have to pay, but then tell me you don't know the cost and then to go somewhere else? She keeps asking why I needed to see the doctor, which I explained 3 times. She said there was a telehealth because the doctor only works a half day, which I said I was willing to do, but then she doesn't want to book it and continues to ask why I needed to see the doctor. Listen, I am a medical provider too, and would not make an appointment if I didn't need to!

Physical health I just got a letter saying that Dr sabier was leaving she been my doctor for many…read moreyears and I actually love this doctor she really cares about her patients she a wonderful doctor and is very easy to talk to about anything I'm really upset she's leaving she going to be missed I use to enjoy coming in to see her I know no one can replace her I just wanted to say thank you for helping me when I needed it you will surely be missed I hope whatever you decide to do you enjoy doing it you were and are a wonderful doctor and a friend

They get two stars because Dr Chu is very sweet and attentive and passionate about her job. I'm…read morehere right now and overheard staff and front desk saying oh there's lots of Chinese coming here now.. Not in a good way. Also receptionist sound stuckup and unwilling to help book appointments. Think Ima switch location I don't tolerate stupidity or ignorance. You get paid when I come here I'm going to drive all my Asian friends away from this racist snobby dgaf attitude from staff. Dr's like Dr Chu is hard to find I will miss her.

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

I have been a patient here for 20 years. Today I was dropped because I have an outstanding balance…read more They canceled my MRI that I needed, and refused me service. Sham on Harvard Vanguard! This is so wrong on so many levels. Looking into I can find better health care

Braintree Atrius Facility. First: Do not like Atrius online portal. Their online questionnaire…read moreasks too many personal questions that has nothing to do with treating me/patients and is sent/asked every time you have an appointment . DO NOT NEED TO DO THIS FOR EVERY APPOINTMENT GOING FORWARD ! Second : Never saw the doctor I wanted to see ( pay to see a BOARD CERTIFIED DOCTOR. NOT a NURSE PRACTIONER then BILLED for a DOCTOR. Nurse Practitioner NEVER mentioned anything " being wrong" with me or a concern and before I know it , I'm scheduled for all kinds of TESTS that I declined to have done because NOTHING was discussed with ME prior). IF....there's a problem , talk to me about it FIRST ! I will decide IF I want to go forward. Felt like a "cash cow" for Atrius Investers .

Excellent health care providers and adm. assistants. They take good care of me. I see my PCP and…read moredentist.

Doctors don't care about patients, everyone is more focused on billables and money. The same…read moretreatment always comes with a higher bill each time!

This review is about the insurance process and scam. When I made the appointment with Beth Israel…read moreLahey Health at Chestnut Hill, double checked again and again, they promised they accepted my insurance as in the network. Then I called back to confirm if my insurance is accepted and in the network, I got the same answer, but when the bill came out, it showed out of network and I have to pay every penny although I have met OOPM. If I know they were not in my insurance network, I would not to visit them. Definity will not visit this hospital and would not recommend them to anyone I know.

When you end up in the hospital the quality of care you receive can make all of the difference in…read moreyour experience. The team at Beth Israel Deaconess Medical Center was well-informed, well-equipped and exhibited superior bedside manner during my stay after having emergency surgery. During my time at the hospital Dr. Anu Hazra in infectious disease was quick to ensure that I was going to recover as soon as possible. My surgical team made up of Dr. Umesh Metkar and Dr. Michael Van Hal, were extremely knowledgeable. But what put my mind at ease was not only the display of their medical expertise but the care with which they treated me as a patient. Dr. Umesh Metkar and Dr. Michael Van Hal took the time to thoroughly explain the procedure, next steps and recovery time and helped me feel more comfortable putting my faith in his surgical skills. During my recovery they checked in on my progress and continued to exhibit unrivaled professionalism, empathy and attentiveness to my care. In addition, the entire team of nurses and staff within the transplant unit mirrored the exceptional traits that Dr. Umesh Metkar and Dr. Michael Van Hal has displayed during each and every one of my interactions with them. They remained steadfast in their dedication to quality care, ensuring that my health was closely monitored and that I was made to feel as comfortable as possible. When I had any questions or issues that needed resolution the nursing staff was able to respond and come to my aid. In particular Julie, Christie, Melissa, Ligaya, Andrea, and Yelena were wonderful! The nursing staff was smart, personable and are what I would consider to be one of the biggest assets to Beth Israel Deaconess Medical Center. Should you ever need medical treatment, this is the team you want on your side. I cannot thank Dr. Umesh Metkar and Dr. Michael Van Hal, Melissa Aiesi, Ligaya Hannaford, Andrea Barbosa, and Yelena Kozhebrodskaya and of course Liz for all that they have done for me and all that they continue to do for all of their patients.

Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.