Took forever to get went back 4 times, they didn't seem to care , go to Glass Doctors they do great…read morework

The process was very easy. We got an estimate idea by sending a floor plan. When the tile was…read moreinstalled, they came out to measure and give an exact proposal very close to the estimate. Install only took a few hours. The glass shower makes the bathroom remodel.

We were supposed to get an estimate on replacing mirrors in our bathrooms. We set a date and time…read moreof three o'clock on a Thursday. On Wednesday we got a call asking if we would be home at the time scheduled, which we said yes. Thursday three o'clock the person wasn't there. About 10 after my wife called and they said they were running behind (could have given us a courtesy call to let us know) , technician call with an attitude saying he was three minutes out. When he got there my wife had some new shoe covers she asked him to put on, as we do with anyone who comes to our home for estimates or to do work and they do with no questions asked. Technician said he had his own which he did, but he had been using the same ones all day, so my wife again asked if he would use the new ones, he refused and asked if it was a safety issue, my wife said no, but if he was not comfortable with the request maybe he should leave, so he said he felt uncomfortable and left. My wife called the office to speak to a supervisor and he answered the phone. I asked to speak with him to ask him what was the issue of using our shoe covers, and he said that well maybe we thought his pants or shirt might not be clean so he felt it would be better that he leave. I explained that people come to our home to do work and while doing the work their pants or shirt may get sweaty or dirty and that was not an issue, its just that walking around on different surfaces with your shoes you don't know what you're picking up on your feet, but if that's how you feel well ok. Others may have had good experiences with them, but we could not even get an estimate, I would not recommend them to anyone.

UPDATE: it has been 8 days now and I have not heard from anyone at this company. He was able to…read moregive me a couple of prices during the visit but he said he had to get back to me on the total job. I could follow up but then will I have to continue to follow up throughout the project? Basically I feel my time was wasted. I found a brochure for The Glass Guru and gave them a call. When the rep got to my house he started talking about this huge fixed window (picture window) like he knew all about it, which confused me. He informed me he had come out before and treated the window we were talking about, which explains how I came across their brochure. The previous owners spent $370 to try a treatment that will unfog a window. (Little holes are drilled in the corners of the glass and solutions are sprayed in between the panes.) He said that treatment has a warranty and he could try the treatment again at no cost to me. That was a pleasant surprise! But on top of that, he said since the treatment didn't work (and he said it's possibly the fault of the technician vs the treatment itself) that I could get the cost of the treatment discounted off of replacing the window-whether it be just replacing the glass or the entire window. The treatment he was describing is unlike anything I've ever heard of and I bet a lot of people would try that before going full on into costly replacements. My rep was very professional on the phone and in person and called when he was on his way. I could tell he is passionate with his work. I'm really glad I called them because other companies just want to give you a quote for new replacement windows and that's it. He gave me detailed explanations of multiple options, broke down how things work into layman's terms and I'm waiting to hear back with a quote.

Bret was very professional, gave us plenty of options and was very informative on what to expect…read more He went above and beyond when answering all my questions. The process was seamless. We will be using binswanger glass in the future!

Terrible service overall! Worst customer service my family ever received as first time customers at…read morea company. We have been waiting for TWO months for a small panel of glass (that any other glass company would have had the glass ordered and installed in under two weeks). We had to always call them for updates (they would never keep us informed). They are very unprofessional and rude. The first person to measure the glass (a simple beveled glass) took the wrong measurements AND ordered the wrong glass! That's a month of waiting for NOTHING! Then, the second guy comes to re-measure and that was an another month! Meanwhile...we have had to go two months with a broken glass window at our front doors. Run from this company!

completed renovations on two bathrooms in our home . great service and very friendly . Aliciaread more

The job Accent did for us was exactly as they proposed at the beginning. Working within COVID-19…read morerestrictions Accent met all timelines and were quite professional about the installation. Thanks for the most seamless experience during our pandemic remodel.

This is the best place to get Christmas presents that are special and rewardingread more

From the owner: Custom Design and Resoration Stained Glass, Beveled Glass, Etched Glassread more

Responded quickly and at a fair price. Techs were very nice. This is my second time to use them and…read moreI will use them again.

From the owner: Betty's Glass Co, located in Memphis, TN, is a premier provider in the Glass-Wholesale &…read moreManufacturers industry. With over 50 years of exceptional service, Betty's Glass Co has established a reputation for quality and reliability. Whether you're seeking large-scale wholesale orders or customized manufacturing solutions, trust the experience and expertise of Betty's Glass Co to meet all your glass needs.