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    Nunez Auto Sales

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    5 years ago

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    Twin City Chrysler Dodge Jeep Ram FIAT - 2024 Dodge Hornet GT AWD

    Twin City Chrysler Dodge Jeep Ram FIAT

    (63 reviews)

    On 11-3 I bought what I thought was a nice looking Toyota Camry with about 20,000 miles…read more We had a minor accident, at which time I discovered that it had been in a major accident prior. It will cost me over $5000 additional to fix. Pictures attached. When looking through the packet of paper they gave me, I found 48 pages. with 22 requiring signatures. 1. It had an accident, and anything wrong is not our responsibility. Of course we spent several minutes talking about the Carfax, etc This was never discussed or mentioned, just included in the stack to sign. Of course the sales manager is talking about anything but what you are signing. 2.Vehicle history disclaimer. The dealer does not guarantee any Car Fax, or Equifax reports. But they are happy to review them with you. 3. Airbag disclaimer Dealer disclaims any knowledge presence, or condition of any airbags. Another words Caveat Emptor, LET THE BUYER BEWARE! 4. Disclaimer of open recalls There is no federal law for us to disclose any open recalls. So we don't. In summary, If you choose to go to Twins, read carefully, and tell the finance manager to be quiet. Buyer beware!

    This place does NOT even deserve one star. Do NOT take your vehicle there for service. They are…read moredishonest and tried to take advantage of me. They gave me an estimate of $2200 when there was absolutely NOTHING wrong with my vehicle. They replaced a gas cap ($28) and charged me $250 for it. I took my car to another certified dealership only to find they lied about having a coolant leak ($450) and parking break pads needing to be replaced ($1500). Absolutely disgusting how dishonest they are and I wonder how many people were deceived into believing something is wrong with their vehicle when there was nothing wrong. When I called to discuss my concerns and if they take video of the issues they find. They hung up the phone on me and stopped answering.

    DeFouw Chevrolet - DeFouw Chevrolet

    DeFouw Chevrolet

    (33 reviews)

    I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

    Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

    Ford of Lafayette - After Service we got the Car back with the cap squeezed in the hood for the Brake Fluid.

    Ford of Lafayette

    (3 reviews)

    These guys are a bunch of sheisters I did a Kbb instant cash offer and they called me instantly…read moreasking to see it only to lowball 1/3 of the Kbb offer ended up driving across the street to the Chevy dealer and got what was offered in the instant offer they lowball and waste your time!

    After being a customer for 16 years, today was the last time I will give them my money. Service has…read moregone downhill very fast since the change in ownership. I went to the Quicklane Friday, August 2, 2024 for an oil change. I was told it will be at least 2 hours. The service rep asked if I wanted to make an appointment instead. We scheduled a time of 10am on August 6. However, on Sunday August 4, I received a notification that my oil change service was 10am on August 5. So, I called them up at 8am on August 5 to confirm when my appointment was. The caller didn't speak English very well and sounded confused. I decided to go in anyway. When I got there, more confusion as to why I was there. So my vehicle sat outside for 70 minutes past my 10am appointment. when they finally brought it in, it was another 50 minutes before they were done. During this time, I overheard several other customers complaining about the time it took them. And, when I got out to my vehicle, I found they were too lazy to place a sticker on my windshield to remind me of the next oil change, and they were also too lazy to reset the digital oil life monitor on my vehicle. If they can't do the small things, they can't be trusted. Never again. Ford of Lafayette Indiana has lost my business. If I could give zero stars, I would. EDIT: On August 8th, I received a call from Ford of Lafayette telling me their records indicated that my vehicle was ready for service and did I want to schedule. This speaks volumes for their inefficiency...

    Nunez Auto Sales - car_dealers - Updated May 2026

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