******** So, if you are looking for a used car this is a place to start. It is Friendly, Clean…read moreenvironment, $$Great Price$$$$$$$$****************** My parent bought their SUV here and had a few things that needed fix on it. They fixed it right away and was nice enough to offer to take me to the mall because it was going to take about 3 to 4 hours to fix the problem and would come back and get me. I would Recommend them for having great cars they stand behind, if there is a problem they will fix, very Friendly Caring people, I would say they are outstanding in all points. I cannot say enough about these people, they do go above and beond, so caring. Thank you again The Cooks Fowler, Indiana

Very attentive! The service here is great, Definitely recommend it for any of your car needs! Very…read morefriendly environment and great prices too! I won't take my vehicle anywhere else!

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

Really enjoyed my experience with this dealership! I had…read morebeen looking for a specific Toyota for quite some time, and when I found one here, it was in a body shop, but they kept me very informed of when it would arrive at the dealership. They did not sell it out from under me (thank you Down The Road Motors!). When the vehicle was on the lot, the buying process was easy and they allowed me to get a private inspection--big plus! The mechanic that inspected my car said that the brakes were brand new, and the belts in great condition. He said it was a great little car and encouraged me heavily to buy it. He said he would've drove it round the country that day with full confidence. My new car did start making a belt noise a few days after purchase, and the mechanics at Down the Road Motors squeezed me right in to get my car fixed up and taken care of, no cost on me. Overall, my vehicle was a good value for what it is, however it does have cosmetic issues, mostly scratches and a leaky seal at the top, but that's what you get with an "as-is" used car. My only recommendation is to make sure you look over a car thoroughly to see if it's missing any seat heads, levers, etc--which should be done with any used car! I wasn't told about the things my car was missing so I had to look it over well, nothing that was missing made it worth not buying! I appreciate the kind and honest business here, hard to find at a used car dealer! Thanks again Down the Road Motors!

I would recommend Down The Road Motors. They are very friendly, helps with the anxiety of buying a…read morecar. I was approved right away. I wasn't sure what vehicle I wanted. Brian found my perfect car. I also loved the fact it is family oriented and great wife and husband team. I have never been happier with my experience. It did not take long before I was out of the parking lot with my Toyota Venza! Thank you!!!

I just want to say thank you so much for helping me find my rav4, twice! Went to work today and…read morenever once did I struggle or feel like I was getting stuck! Best vehicle ever!

Great family owned business. Knowledgeable, affordable, friendly. I've gone to Del Real in…read moreLafayette and Frankfort for my last 4 vehicles and don't plan on going anywhere else in the future!

Large selection and friendly staff, drove a Hyundai Sorento, seemed priced well compared to…read moreLafayette's many stealerships, but my parents are still looking. Glad to have a decent auto store nearby.

Buyers beware. Typical junk used vehicles. Purchased without a test drive because, "just came in…read moreand needed prepped ". Didn't have a problem letting me drive it off lot. The vehicle was USED,doesn't mean tore up. Brakes scary dangerous, transmission slips to the point of questioning if it'll ever move. Bring it back I'll fix it means nothing to someone without a soul. Taking advantage of your fellow man in troubled times should come with automatic jail sentences. Avoid this dealership like the plague. Kept me at car lot as they took my drivers license and wouldn't give it back. This is a good deal on a dependable low mileage car is just a cover for your going to spend 3x as much as the cars worth to keep driving it. Your free to do what you want,if needing a used car in lafayette absolutely look somewhere else. The great deals will end up costing you in the end.

Been two weeks and still waiting on second key fob for the truck I bought. Will update rating if…read moreand when I ever receive it

Went here back in November while waiting for a friend again and I was so pleased with the cars on…read moredisplay and salesman John was super friendly. Had a great conversation with him. Their staff was super welcoming and was definitely a positive experience!

I mainly dealt with Randy Stahl and Christopher Houser on a purchase of a 2015 Audi Q3. By far one…read moreof the smoothest transaction I've had purchasing a car. They were very upfront about the condition, any known issues, and all my many questions promptly. I never saw the car in person until it was delivered. Once delivered it was better than expected (car has nearly 80k miles on). Would not hesitate to buy another car from the dealership. Audi Lafayette is lucky to have people like Randy and Christopher working for them. Top notch!!

While Indianapolis lacks a dependable and friendly dealership, just under an hour away, Audi…read moreLafayette is fantastic. Small, but a family owned feel, where customers are treated as guests. Scheduling service was a breeze, and check in was equally easy. I was greeted with friendly smiles, greetings and information on how long the service would take. I set up in the waiting area, and was able to connect to their WiFi and was able to get some work done. When the service was completed (quickly too!), I was informed I could take off, and they would email me the paperwork. They reminded me that that can also pick up your car, and leave you a loaner, if needed. Fantastic in every way, and their sales staff will be the first I call when looking for a new Audi or VW.

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.