Commercial Post Production Suite…read more We highly recommend Toronto Home Theatre. Right from the first contact with Jeff, everything was very professional and courteous. Mike made time in his schedule to come out quickly for a site visit to formulate a plan for our tight timeline and was extremely efficient and knowledgeable. He not only was able to supply us with the needed parts but was able to salvage a few items we had in our facility to save us money. Mike and his team's work installing our commercial plasma panel, audio distribution and in-wall speakers well planned out and executed flawlessly. These guys know customer service. We are very satisfied. Thank you!

Such a great facility. Clean and has solid gear. Ricky and the staff are really nice and helpful…read more Overall never had a bad experience here and have been using this jam space for years.

I found this little gem when a band had reached out to me about sitting in on drums for them. What…read morea delight, with a "pinch me" factor that I didn't have to hoof it all the way downtown, west end, or, Newmarket for that matter to jam. Great hourly rates, accommodating rooms (they're now 6-7 studios) well-curated gear, and, clean.

I worked with VCM to complete a promotional video for a new mentorship program at the organization…read morethat I work at. VCM guided us through the process of planning for the video, providing us with tools and guidelines in order to ensure that things went smoothly. The team was professional, personable, flexible and fantastic to work with, and Paul, the owner was always extremely responsive, timely, and kept everything on track. VCM truly owned the project and cared as much as we did about delivering not only a good product, but creating a cohesive narrative that represented the project well, and pulled people into the story. It was a very collaborative process from the beginning. Without the input and leadership of the VCM team, I don't think we would have gotten such great footage that would have tied together in such a coherent way. It was evident that the team had a great understanding of the end product we wanted, and were able to guide the entire process in such a way that the end product not only met our expectations, but exceeded them. I would definitely work with VCM in the future, and would highly recommend them to anyone else, as they are professional, flexible and communicate well.

TruTone is 'Truly' Exceptional Service!…read more I recently purchased a set of Paradigm Founder speakers from Trutone Electronics, and I'm extremely pleased with both the speakers themselves and the buying experience. After quoting the speakers from several U.S. dealers I found that the incredible price offered by TruTone, no customs tax on Canadian made goods (Paradigm and Anthem) would save me a bunch. I was heading to Toronto for the weekend anyways and the savings more than paid for the trip. From the beginning, Jeff Lacey at Trutone was professional, responsive, and easy to work with. He provided a clear and detailed quote, explained how Canadian sales tax applied, and walked me through what to expect as a U.S. buyer bringing Canadian-made audio equipment back across the border. The process turned out to be much simpler than I expected. After finalizing my quote, I drove to pay and pick up the speakers in person. Trutone had everything ready and packaged securely. Crossing back into the U.S. with the speakers was straightforward. Have them make you two copies if your receipt. Get the CBP Declaration Form 6059B and fill it out this to declare your purchase: https://www.cbp.gov/travel/us-citizens/know-before-you-go/what-expect-when-you-return The Paradigm Founders are truly incredible speakers and buying them directly in Canada gave saved me money and it's cool knowing they were hand delivered from the factory. I highly recommend Trutone Electronics for anyone in the U.S. considering Paradigm, Anthem or any Canadian made brand. Their knowledge, customer care, and transparency made the entire process seamless. If you're willing to make the drive, buying Canadian-made Paradigm speakers from Trutone is absolutely worth it! Thank you Jeff, Robert and William, I will be back to complete my theater.

We recently purchased a Victrola Stream turntable from Trutone. Their service was excellent and as…read morethis is a new, hard to get product and we live in Alberta, the unit had to be shipped. We dealt with Ahmet who looks after their online sales and he was fantastic. He kept us up to date on timing, answered all of our questions and actually cared that we received good service. I highly recommend Trutone and would order from them again in a heartbeat!

LASERS ARE COOL. I…read moregot a very specific gift idea in my head, and Toronto Laser Services helped me pull it off. I ordered a beautiful wooden canoe paddle and wanted the gift-receivers name engraved on the bottom. I popped in with the paddle, told them my vision and it was perfect and ready for pickup within a week. About three days after dropping it off, they sent me a few options to choose from, and it looked *exactly* like the one I chose. Now that I know I can laser etch things with such ease, shit around my house is getting monogrammed. Because, again, LASERS ARE COOL.

The type of reception you get here depends on who you work with it seems. If you get the guy who…read moreruns this place on a bad day, he'll be supercilious, maybe nice to your face, but actually profoundly sarcastic. On a good day, he's a professional. The other staff are friendly, sincere in their interactions, helpful and really kind about explaining the processes even though it's a busy place. The first job I brought here was done perfectly. I was also grateful that they were willing to take a small job. The second job got kind of messed up. Delivery of the end product was late and I ended having to hand cut everything because the precision wasn't there. There was also a lot of waste of the material. The owner didn't really seem to care about that and I didn't want to get into it with him.

As a music arranger, I have several vocalists who hire me to create their music tracks…read more I heard about NewSound Productions through a friend and after checking out his samples, I decided to have Mark do some string arrangements for a couple of my clients' CD projects. The results were amazing. He managed to sweeten the tracks to a point that I couldn't believe what I was hearing . . . it truly sounded like an actual string ensemble. He also added some extra instruments for free! The additions were sounds that I never would have thought of. I highly recommend NewSound to anyone who wants to make their tracks sound better. He has also mixed and mastered a couple of CDs for my clients and I will definitely send the rest of my projects to him.

Want a company to show you how they woud address the job you brought to them, get invited to come…read moreand see how it would work and look and the ideas flowed. They gave me 3 options and provided actual copies of what things would look like. None of this having to search your imagination to think of wjat it would look like. They showed you. Staff very polite and attentive. Prices were more expensive than I thought the job woud be but you get quality. Also you were not forced or pressured to accept the highest price as options provided, at a least expensive levels to consider. More than once they said this might fit into your budget as if they were on your side and I felt they were. They were helpful every step of the way. YOu might not go with them for your project but if not you may have gone with a less quality outfit.

Nice environment ！！I hope everyone can come, I had a great experience with this print!read more

We've had occasion to come here many times over the years as my daughter's a music student. Every…read moretime I've either come in or dealt with anyone here over the phone, it's been a great experience. The store has been renovated within the last couple of years and is more or less divided into two major spaces - classic instruments, keyboards and rentals at one area to the right and back when you come in, and the mostly guitars and drums in the main section coming right into the entrance. They have a lot on hand to look at and try out firsthand. The print music selection is getting thinner and thinner over the years, but you can order just about anything you need. It may take a couple of weeks depending on what you need and when you make your request in their ordering cycle, but they're very good at locating what's needed and processing your order efficiently. Last time I needed a book, all I had to do was call and boom - the staff looked it up, confirmed the details, processed my payment and I had my receipt over e-mail in minutes. When it arrived at the store, my daughter promptly received her e-mail notification and Bob's our uncle. They carry several brands of all the instruments they sell, and also have used options, which is great for those either on a budget or not sure whether they want to invest so much in a new-to-them instrument. No matter what you're looking for, they have so many knowledgeable staff, someone will be able to answer just about all of your questions. Most recently, we came in to audition some instruments for rental as my daughter is picking up an additional instrument to her primary. Lucas was very thorough and patient going through all 3 of the potential instruments she wanted to try, and answered all her questions about specs, comparable items, etc. He went through the different pricing and this includes not just straight rentals but rent-to-own options as well. Even hub, who can't play a thing, found cool items to stay occupied and ended up buying some Rush merchandise for himself. Don't worry about having to hang a while because they have their own washroom facilities too. Always a good experience.

Got a few special orders for pickup after Purolator lost our initial guitar purchase (terrible…read moreservice from Purolator, if you order online I suggest shipping insurance). Unfortunately it was a discontinued guitar so we had to grab a demo and didn't want to risk shipping an order that might get lost again. We called for a special order from Nate and it went relatively smoothly. When the order was ready for pickup, we went in store, and Sandra was very helpful and accommodating. The first order was a demo transferred from Quebec, so she let us try out the guitar in store, and we found some issues with the tone knob. She got a tech to help fix the tone knob, and the guitar was otherwise in decent condition, so we kept it. She also noted 1 year warranty and a free setup that can be claimed later, which was great to know especially for used/demo purchases. We were happy with the first order so we asked her for a second special order from the Burlington store, and it came in damaged unfortunately, even though we ordered new (looked like the package wasn't prepared properly from the Burlington store that shipped it). The bottom edge of the guitar was completely chipped, and was pretty dirty/scuffed. It seems that new does not mean unopened, but rather that it has not been on the store display before. Luckily we were also able to try this at the store to find out. The manager offered a discount but we really wanted a new guitar, so we did a third special order from the Owen Sound location. This time things went a lot more smoothly and the guitar came in great condition, and was packaged for transport properly. Sandra ensured us that the package had not been opened before which was great news. She had even kept us in the loop during the entire process, letting us know when it will be handled and when to expect the order. Looks like each store has variations in customer service, logistics, and handling of guitars, so it might be a hit or miss sometimes, but luckily we had a good experience with Sandra and the team at this location. My only criticisms are that these variations made it pretty frustrating to purchase when they don't work out as planned (even with a great sales rep), and selling opened guitars as new without checking its condition thoroughly is not great practice. I would suggest anyone looking to purchase from Long and McQuade to thoroughly check the guitar even if it is new, and perhaps find a good sales rep that can help you ease the experience.