I recently bought an old house and during reno, discovered I had Chimney Swifts. I called Complete…read moreAnimal Control because my Ace Exterminating guy recommended them. They came out and explained how they could solve the problem. It was a process and it would take 2-3 visits. During one of the service calls, because of a mistake or oversight, a significant mess was made in the basement in which I had just built white shelving, laundry area structures and a concrete folding table. They were working on the roof, so they probably weren't aware of the mess in the basement. I called the office to alert them to the mess. They sent someone out to assess the situation and he determined, yes, they were at fault and this was on them. After he consulted with the manager, I was told that they would take care of the clean up, but they didn't want to attempt it themselves for fear of making it worse. (soot). So the manager calls around to find a restoration specialist to do the cleanup. They contracted Service Masters who did an excellent job of putting things back in order. But that came out of the pocket of Complete Animal Control, so I'm positive they lost money on the job at my house. Colin - the manager - called me several times throughout the process to let me know the actions they were taking to fix their mistake. He went above and beyond to make sure I was happy and satisfied. The actual work getting rid of the Chimney Swifts was great, just this one hiccup that could have been a customer service nightmare for me. But I cannot say how much they went above and beyond to make sure I was happy with the outcome. Look, stuff happens. People make mistakes. But, this company owned up to it and made sure they fixed it. I haven't experienced customer service this excellent in years. It was very refreshing. I will definitely call them again if I need their services. I HIGHLY recommend Complete Animal Control. They do great work, and they will make sure you are happy. Please give them a call when you need help with critters!

Woodpecker holes in a wood house - we needed help. Each…read moreperson who helped us did a great job, communicated well, and made sure our woodpecker & squirrel holes were empty and closed up. Wayne took my input and gave me choices as he went along, and I appreciated that.

Please no hate because I literally freaking out. So... I'm…read morea big chicken when it comes to birds but I also don't EVER want to see one get hurt. Tonight I went in my garage and a bird was in there. My garage door WONT open but I have a back door. When I called and talked to Matthew, he said try turning off light in garage and leaving light on outside back door and wait a few minutes. He said then he should get out and if not call back. Let me tell you , I called almost 20 places and no one answered the phone. Thank you so much Matthew!

I highly recommend Matthew and Critter Gitter for any critter issues you may have! He came out…read morewithin a few hours of my initial call for a quotation, and he was quick and responsive every single day until our issue was resolved - including evenings and weekends. Transparent pricing, excellent customer service, and the repairs they did were high quality. He is extremely knowledgeable, and the value for money was top notch.

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

While this business was not cheap, I was very confident that it would be done properly. I have been…read morebasically putting a Band-Aid on repairs here with squirrels and raccoons getting in every year through a different location. The attic was a complete disaster with animal poop all over and insulation ripped up and torn all over. Additionally in the basement rats had gotten in. They knew the place to come during the winter to stay warm. I'm confident with the year guarantee that this will not happen again.

Excellent service provided by Wesley and his crew. They provided a fix to my problem with ease…read more Highly recommend them.

When I noticed a smell in my house and suspected a dead animal in my crawlspace I called probably…read more5-6 places in the area to have it removed. Bluegrass Wildlife Control returned my call the same day, and quoted me almost half of what the others did. Aaron showed up the following morning and within 20 minutes had a large possum removed. He was super nice, professional, and most of all- didn't make me nauseous when quoting me a price. Highly recommended.

From the owner: Family owend and operated we specialize in removing any nuisance wildlife from mice to Coyotes,…read moreand we can also remove bats from your home or place of business. we will treat you like family and respect your home and property. Open 24 hours 7 days a week. licensed and insured . Quick response time

I recently used their services to inspect the attic of a home I was planning to purchase. I was so…read moreglad that I did, because the sellers were saying one thing, but the original home inspection turned up some iffy results, so I called this company to inspect and offer a plan to fix whatever was found. Long story short, I ended up not buying the house and its attic full of raccoon excrement, but I was really pleased with the thorough and professional manner with which the matter was treated by this company. The remediation plan they came up with to remove the raccoons and repair/replace damaged areas was excellent. I would definitely recommend working with this company if you are ever in the unfortunate situation of having uninvited critters in your home.

From the owner: A All Animal Control is locally owned Nuisance Wildlife Control Company. We started in 1995 as…read moresingle operated and over the last 20 years we have expanded to service locations throughout Kentucky.

Predator Specialties!…read more Had a new Mama skunk come visit and she brought Seven babies with her! Argh ! But Michael knew just what to do and they now reside somewhere that is NOT near my back patio. Here in photo, I call it Babies on Parade! Predator Specialties are a first-rate Class operation. Honest, Dependable and fantastic sense of humor. A pleasure to work with. I highly recommend him to everyone . Keep his name close for all your unwanted wildlife. Michael with Predator Specialties! Great Help!

From the owner: Specializing in wildlife removal and exclusion. Comprehensive predator management programs…read moreavailable. 24hr emergency services available.

Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.