It saddens me to see so many negative reviews, because Nu Wave has THE BEST chicken! I don't wanna say disregard the negative reviews but.. disregard the negative reviews here. I've read all the reviews (only 16) and it's clear these people have never worked in customer service. So I'll clarify, 1. Businesses can't control what happens when you order door dash/grubhub/groupon that's the third party's fault not there's, 2. If someone's order comes out before yours and you ordered food there are about 1000 reasons that could happen stop making things personal, 3. It's in a gas station so if expect 5 star restaurant service you need to re-evaluate yourself.. End Rant. I've been here dozens of times and let me tell you, these are some of the sweetest people. I've had times where I'll order wings, sit down and wait, and the cashier would offer me a free pop. Or even as the chicken is frying, the cook will come over to me and ask me how my day was and walk back to get the chicken out. This right here is good customer service, they have me wanting to come back! Now let's talk food. I've only ever ordered the wing dings so I can vouch for anything else. I always get the bbq sauce and let me tell you, I'll order 30 wings and I'll eat all of them! I'm not a big girl, but for Nu Wave I got a big appetite. They're smaller, 3 bite wings and idk what they put in these, but I dream about them. My mouth is watering as we speak. It only ever takes about 10 minutes for them to bring out my wings and it's always still good by the time I come home. So please try Nu Wave! They're the sweetest people and these wings are bomb. These wings will change your life. read more

I'm from out of state and this was my first time eating here.I try to limit how much fried food I eat , so I ordered a half combo dinner. It contained one piece of cod , 4 or 5 pieces of medium shrimp and 2 chicken wings. Also fries are included. The taste of everything wasn't bad but it wasn't greasy. The seasoning could be kicked up a bit, I guess that is what the hot sauce is for. My wife and uncle got the full order of perch, fries and wings. My wife order strawberry cheesecake which she said was delicious. The service was great. We were told maybe there was cooking time of 15 minutes, she was close to that time. Very friendly and helpful. It's in a gas station, enough said. The parking lot and building are kept clean read more

Nu Wave Fish & Chicken - Fried cod, chicken wings , shrimp and fries - Chicken Wings Near Me - Ypsilanti, Michigan

I'm no coffee snob but WOW this was not good coffee. Especially for $2.50 to refill a small travel mug. If you're going in hot coffee, go literally anywhere else. read more

Manager Tim is such an amazing person. He is very friendly and food is on point! It's delicious!!! I highly recommend this place. It's very clean and tidy! read more

They are located inside the gas station. I called twice and was put on hold for a good 5 minutes both times. The food was good I ordered a 10 piece wing ding with fries and a koolaid. Everything was delicious (can't go wrong with chicken). I feel lik they were a little stingy with the lemon pepper on the chicken lol but they did give us a lot of hot sauce.we also ordered a side of macaroni. I didn't even take a picture of it because it wasn't even worth it. Tasted like middle school lunch don't recommend. But overall the chicken and fries were delicious read more

Nu Wave Fish & Chicken - 10 piece Wing Ding Combo - Chicken Wings Near Me - Ypsilanti, Michigan

Mediocre food, mediocre service. In a gas station. Would not go back. Would go to Dairy Queen nearby instead of nothing else were open.

I am updating this after placing an order. They would not accept a Groupon I paid for months ago that did not expire until July 3, 2021. The manager decided not to accept any more. This is the second time. Not good business. read more

This is our fav when we need some fried food in our life! Fried fish is always are go to.. perch and cat fish! We also love the chicken here! We usually do pick up. Are food is always hot and we are never disappointed! The cheesecake is amazing! If you are looking for seafood they have fresh to fry here as well! read more

Nu Wave Fish & Chicken - Catfish Fillets (Swai) - Chicken Wings Near Me - Ypsilanti, Michigan

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The food here is terrible. The cod was tasteless, tough and cold. The shrimp were like rubber. The okra were burned and the fries were ordered were nowhere to be found. 4 cod strips, 8 shrimp, okra and a $4 crab cake all for $45. Even if the food had been good quality it would be overpriced. With the food tasting the way it does it is outrageous. I frequent the store at 8 and Lahser, so I don't hate Nu Wave, but this one should close unless they can improve the product. read more

Food is good but seems the food is too over cooked too crisp to enjoy! It is hard to enjoy when it hurts your teeth on the fish! read more

I ordered in from door dash last night. The Great: I ordered 10 large shrimp, fairly priced. The seasoning and crunch the shrimp had were legit. They were gone in seconds, loved it. Peach cobbler that came with was also pretty decent. The Good: Catfish and wing ding combo. The catfish was flaky, and had a nice texture to the seasoning, which i think used cornmeal as it was a bit crunchy. Whatever the fries were seasoned with, also added a bonus to them. The Bad: The bread that came with my meal was placed under parchment paper. I'm not sure if they could remedy this by putting it underneath the fish or not, but the condensation inside ran down the tray and my bread pretty much was mush. Also with my meal, i was supposed to get coleslaw and a fountain drink, I received neither of those. The wing dings were a bit overcooked, and much much smaller than i expected. The mac and cheese came cold, in a container that was labeled with the date, so I am assuming it was made in a much larger batch earlier. No big deal, but it was kind of annoying that I had to heat my own food up after ordering it fresh. Speaking to the taste, it seemed like something you could get packaged from Gordon's Foods... Lastly, i ordered the banana pudding. It was exactly that, banana flavored pudding. So if you are ordering this hoping for the vanilla wafers and layered pudding, it is not what you're going to be hoping for. Will i be back? Yes. But only to eat the shrimp. read more

Was easy ordering online. Received food 15 minutes late from pickup time. 5 of that was because no one could take it of the done rack to give it to me in a timely manner. The coleslaw was really small. Also had hush puppies and they were ok. The catfish nuggets and fries were really good and filling. Being my first time here I would eat this food again but now I know it will be a wait, even if you are the only customer at the time. read more

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MONEY DOWN THE DRAIN! Placed a big order. Over $100. Two of the Catfish meals were inedible due to undercooked fish with uncooked corn meal battter. The fish was literally barely cooked. God forbid me or my co-worker get sick from this mess. Never again will I order from this Nu Wave location. I should call the health department. The taste of raw corn meal is in my mouth right now as I type this! I am beyond pissed! read more

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We were anxious to try it since it meant a shorter trip (versus the one on Michigan Ave.), or we could grab it easily on the way home from work, but we no longer go here. When they first opened, they seemed to be on-par with the original location taste-wise. But as time went on, the inconsistencies grew (too much or too little lemon pepper, overcooked), and the professionalism wasn't there (playful staff not paying attention to the customer, or just plain apathetic). Not saying that the original location was more professional, it just wasn't as apparent because the chicken was consistently good. After a couple of wrong orders, and more overcooked or lightly seasoned chicken, we called it quits. We haven't been there in many months and won't be back. read more

The Old guy in the hat Fries up some of the best chicken in the state. Adding a unique Lemon Pepper seasoning is a MUST for all items. The fact that people give this a bad review is criminal. Seriously, good food at a affordable price. It's clean, friendly, and fast great tasting food. What else can you ask for. 2 months after original review. Once again, they delivered. The French fries are perfect every time. There's still the old guy in the hat making all the food, with a rotating staff at the register. It sucks that I'm moving out of the area soon. When I'm in or around AA, I'll stop on by. After a Tailgate and Game at the Big House, this would be perfect. read more

Nu Wave Fish & Chicken - The store front and display cases - Chicken Wings Near Me - Ypsilanti, Michigan

I ordered fish (cod) and chips, order was on time, the fries were good but the fish was terrible, 2 fish sticks, threw away, their tartar sauce (out of a packet) also terrible. Wasn't even close to the photos on their website. read more

customer service personnel Shanna Brown was wonderful . Her service skill were very knowledgeable and handled extremely professionally. Even amongst a packed crowd she handled each order in an efficient manner and sufficently serviced each customer with a genuine smile. I would recommend her customer service always. read more

I ordered 20 wing combo came with fries and coleslaw. Also order a 6 wing combo. Let's start with the 20 wings. They advertise them as whole wings, they not. They are these little baby size wings dings. I ask for Bbq sauce and Garlic parm. It just seems like they put the sauce on as an afterthought and the garlic parm wings was just parm and that wasn't even good. The wings were flavorless no nothing. Also the 20 wings comes with large fries. There were barely any fires in the take out box. This place use to be slapping idk what happen. Probably won't be back. read more

Nu Wave Fish & Chicken - "Garlic parm " - Chicken Wings Near Me - Ypsilanti, Michigan

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Love this place. They have perfected the art of frying chickens. Not only the food is great, but the prices are affordable also. Every time I come here they take care of me and I am always satisfied. I also order here for big orders like for gatherings, parties, catering, etc. Prices are decent and the food is perfectly cooked. I recommend! read more

the people at nu wave are really nice :) !! they are also efficient workers :) !!... and the food is delicious! :) !!... knour (my spelling of his name?) is skillful as a cook and manager; lenny?/lenin? is easy-going always and keeps the food production and kitchen tasks going; bri (my spelling of her name?) is sweet and efficient :) !!... , excellent for phone orders; rashida (my spelling of her name?) is also always on task, and is nice and helpful also; hilario (my spelling of his name?) busily preps the foods, and sometimes greets, also; the food is so! good :) !!... the orders are many! ; that puts much! pressure! :0 on the workers, who are each and all doing an excellent job :) !!... in every! way, for every! one read more

My roommate brought this home for dinner and it was amazing! The shrimp is seasoned very well and the chicken wings slappp. Shout out to Wally! read more

The worst place you can grab from to eat it's really disgusting bugs all over the place it's not clean and the service was Horrible. And they over charge you and say oh that's the old menu price and they still have the old menu up . read more

Great place to order chicken wings never tried anything else but the lemon pepper seasoning is awesome and this place has always been right on the money with timing and having hot food try this place out if u haven't already read more

Really great boneless chicken wing dings. Got the lemon pepper and the Cajun. Both are on point, perfectly battered and flavorful. Worth a stop read more

Wally, the owner, was very nice! The chicken is also very good, which is why I had to come back! Make sure to get the lemon pepper on your chicken! So good! I just came back another time. Even though they were doing their inventory, Wally expressed that it wasn't a problem and that he'd still take care of me. Great way to run your business, by going above and beyond for his costumers! Will definitely be coming back read more

Wally, the cook for this place is pretty awesome. Love the chicken wings with the lemon pepper.

Will never order from here again. I ordered about $20 worth of food last night. When I got home I realized that a little under 1/2 of what I ordered was wrong or missing and none of the extra sauces I paid for had been included. I ordered a kids chicken nugget- it was nothing but grizzle and was too chewy to even really eat, fries which were soggy and undercooked, and a large pizza puffs just to name some issues. The biggest issue I had was my large pizza puffs. I only got one puff and a handful of soggy fries. As I was eating it, it tasted funny- not quiet cooked all the way. I finished it but threw the soggy grease coated fries away because I couldn't stomach them. Woke up this morning with food poisoning. Guess I understand why the pizza puffs tastes funny. Eat here at your own risk. read more

MY BEST DINING EXPERIENCE IN THE AREA! Huge order of over 300 pieces of chicken and they had it ready AS SOON as we got there! Amazing service! read more

Nu Wave Fish & Chicken - Chicken Wings Near Me - Ypsilanti, Michigan

NuWave in ypsi just lost a customer. Been going there doing cater sized orders for a minute. Last year I spent 300.00 on my sons Birthday party....BUT..today I was told that my food cant be dropped until we get there. I was complaining and wanted to speak to a manager. I thought it was unreasonable to have me drive 20minutes away and then wait an extra 15mintes. The woman said they are doing it this way because a lot of people been calling in food and not picking it up!!!..which has NOTHING TO DO WITH ME.... Asked to speak to the manager more than once and was denied to do so. Was put on hold and then was told I was yelling....I wasnt...but I was in a room full of people with the TV ob...so I guess she felt I telling so she started yelling. IM GOOD...terrible customer service. Spending damn near 100.00 to drive 20minutes out...and be told to wait another 15...then to get yelled at. I'd rather drive 40minutes to Detroit..spend 200.00 on a few pans of sweetwater chicken and fries. I hung up and Called Ann Arbor Chicken and fish and spent 100.00 with them. I will never order from there again. read more

Nu wave is outstanding!!! My order was some how messed up with a third party service. Nu wave personally fixed it and bought it to me very fast. I was impressed and considered my self blessed from the service. Thanks a lot!! Marcus j read more

I order wings and fries. Wally recommended the lemon pepper seasoning on top. It was delicious! Shout out to Wally for the great service!!

First time at this location and it wasn't the best. The Jamaican lady at the counter had a very nasty attitude. She hardly wanted to speak, just stood there looking mad like she didn't want to be at work . Very rude when asking questions about the menu, Then after she took the order she never even gave it to the cook. We sat there for 10 minutes before I asked the cook to add fries to a order he didn't even know we had. . All awhile she's sitting back down with an attitude. Cook had to do way too much after order is made, he shouldn't have to bag it too and add the extras and pass it out. . On the plus side the food was great. ! For sure better and more items than other Ypsi location on the ave read more

Normally, I would drive all the way across town to the Michigan Ave location just to get some Nu Wave and I was excited when they opened this location because now it's only a 5min drive verses a 20min drive. Sad to say, I will continue to take my 20min drive. Wings are always old when I get them, they are just put into the fryer again to be heated up. Always over cooked. Sometimes, I don't even have all my food that I ordered. I won't be getting food from this location ever again. read more

Hands-down one of my favorite places to go for the fries fish shrimp or chicken.When I first arrived, instantly greeted by a man named Wallie who was very helpful and generous with recommending certain things on the menu based off of the price I was looking to pay for food. Also, speaking of very reasonably priced food. Will not disappoint. read more

Horrible rude customer service. Kept being placed on hold rudely over 10 times and left on hold. The guy finally answers to take my call. I told him about his rude customer service and he told me to go to another place! Wow! I thought customer service this rude was history. This Nu Wave on Joe Hall Dr in Ypsilanti gives Nu Wave a bad name and their service leaves a sour stinch! I could not get past his rudeness to place an order! If you can't handle customers during your busiest times you should not be in customer service! "Abe", who identified this as his name and as the manager, was the one answering the phone being rude. "Abe" states that "Eddie" is the owner and his boss. "Abe" states that he does not have time to provide quality customer service when he is busy. read more

New Wave has the best chicken and fish around the Ypsi area. It's cooked fresh and with love. As a native Detroiter I knew I'd have to find a new spot after moving to Ann Arbor. Wally always takes care of his customers! read more

The worst place to get food from. The most unprofessional people I have ever spoken with in my life. They messed up my order twice and did not give me a refund or correct my order. Horrible service. They put me on hold about 4 times throughout the phone call and cut me off mid speaking!!! Food is good but the horrifying service is not worth it. They basically tried to find a way to put the blame on me for messing up my order!!!! read more

Really good food. I love the chicken and fish, the potato wedges are awesome, when they have them. Seems more than half of the time I'm there they don't have the potatoes for the wedges. They do compensate and give me extra regular fries and chicken or fish. The staff is great. Service is on the slow side. I highly recommend trying it out. read more

When U order make sure you get the spaghetti made by Master Chef Wiley I think only this location has spaghetti so make sure you add an order of spaghetti with your chicken or fish their spaghetti here is amazing!! They give you a lot for your money too read more

This is my second time ordering a large quantity of chicken wings from this establishment. I've placed my orders in person, since I don't stay in Ypsilanti. Both of my experiences have been pleasant, and my orders were made fresh and very tasty. Didn't wait long at all... Thanks to Walley and the crew. read more