Unfortunate circumstances. A worker approached my neighbor for drugs. Owner was rarely seen or Barely responsive to my calls once he got my business. The best thing about them was the foreman who did most of the work which was done with attention to detail. He was reliable and experienced. They came referred to me so I want to believe it was unusual but I think the owner needs to retire or sell the business as it appears to be too much for him. read more

This review does not reflect Micheals work, it reflects the temper tantrum he threw when we did not pick his services. He gave us a quote, it was more expensive than the other guy but his reviews were great so I was going to go with him. I gave him a date and asked some questions with no response. The other company was very responsive so I decided to go with them as the paint job was approaching.. aka one day away. I did not give Micheal the paint colors, or a deposit, so nothing was set in stone.. But I guess he thought it was? I informed him that we were no longer using him and he sent me a nasty text, that we are rude and *pissed him off* also he blocked my number.. no need to throw a temper tantrum, I made it clear we had multiple estimates we were looking at. He might be an absolutely amazing painter... but he needs to work on his kindness and revisit how he treats his costumers. In the end, I'm relieved I chose the other company who has been nothing but kind and responsive. read more

Nu-Image Painting - His temper tantrum - Painters Near Me

There were several serious short comings with the work that they did for me. I had them do exterior paint on 2 houses, a rental and my residence. On the rental, most everything went o.k., other than they got a lot of over spray on the foundation. On my house there were several issues that were not resolved to my satisfaction. Incomplete prep work of many parts of the house. The wood molding that the outdoor lights attach to was not prepped at all, and they just sprayed right over peeling paint. I went and sanded and fixed those myself, including repainting them (before they were done with the whole job. There were several spots where something had been mounted to the house and nail holes were left unfilled and just painted over. I still need to go back and spackle caulk those holes and repaint. There were a few other places where they didn't caulk like around one of the hose bibs. The most aggravating thing was they got overspray on my recently stained deck. The other painter I got a bid from said he would charge $2900 for re-staining the deck( I did it myself). Michael (the owner and the one who did the overspray) tried to clean the overspray off, but it's paint, so he didn't get it all off. I have a big mahogany deck, 44' x 14', and they only tarped the half closest to the house. The overspray landed on the deck, and it rained that night. According to the painters, the rain re-activated the paint. My major problem with this, is this guy has been painting for 40 or 50 years, he darn well should know what is going to happen to the overspray when it gets wet, and he darn well should be aware of what the weather is going to do. For the overspray on my deck, he said he wouldn't charge me the $200 for painting my shed. Which brings me to the next point of contention. My shed. It was always part of the discussion, was supposed to be included in the bid. It was in the other painters bid. But Michael came to me a few days into the job and said he checked his notes and didn't see anything there about the shed, but that he would do it at a discount of $200. I begrudgingly said o.k. to the $200 upcharge. After the issue with the overspray on the deck, and things were winding down, it was now just Michael here painting the doors, I asked him about finishing the shed, they hadn't done any of the trim work yet on the shed, to which, his response was, the trim was for me to do. As if that wasn't bad enough, when I did go to finish the shed, I discovered that they did a crappy job as it was on it. There was clearly only 1 coat of paint on it, not 2 like he swore was on the rest of the house. This was made obvious by a spot on the front of the shed where you could still see the original primer showing through, something you might miss in the first coat, but no way you would miss the same spot twice in a second coat. The spray job was all from the ground, as there are trim boards that if you get up on a ladder and look down, you can see the trim board has no paint on top of it and a little shadow of no paint where the angle cause it to miss. The back gable end of the shed's facia board wasn't even primed, though the front one was. There was so much pre-work that I had to do myself because they said they wouldn't do it that I spent 2 weeks getting the house ready. This included me getting up on my 28' ladder and caulking all of the siding joints. If you aren't willing to do this level of work for yourself, you probably need to hire someone else. When it came to the bids from the 2 painters, Nu-Image was 1 sheet and 7 lines describing what they were going to do, and no, it didn't specifically call out the shed, but then, it didn't specify the house either. The other companies bid estimate was 6 pages long and detailed every little bit of what they were going to do and how. I personally would not use them again. I will say, the house looks pretty good, but there were way too many things that weren't done well or right. There is no excuse for the overspray on the deck. I find Michael dismissal of my issues as me just being a complainer laughable and just a way for him to try dodge the real issues that he and his crew caused. He specifically told me they wouldn't caulk the siding butt joints. The "$200 discount" was because he forgot that the shed was supposed to be included, and it wasn't a discount, it was $200 additional he wanted to charge me for doing the shed, which was always part of the bid. Today I found yet another problem they caused, while power washing the eves they blew out one of the vent covers, and never said anything about it. Now I have birds nesting in the attic. Given Michael's reply below, I would never trust him to do another job for me. As far as his 5 star google reviews go, I left the exact same review on google, but apparently it doesn't show up, I only see it if I login to Chrome/Google. Which makes me highly suspect of any and all google reviews. read more

Michael and his guys did a great job painting the exterior of our house this summer. It was a very reasonable price and the finished job looks great. Communication was really prompt and scheduling was convenient as well. They worked hard and I would definitely recommend them! Not sure why their Yelp page says they are closed... they are for sure still in business. read more

Do not use this company! I have no idea what their painting looks like but the owner is the rudest person I have ever had to deal with. He slammed on the glass part of my door aggressively and yelled at me before even identifying himself. I thought he was going to break the glass part of the door. He slammed a piece of paper up to the window, said "I have a work order!" and then proceeded to stomp around my yard and break my chicken-wire fence used to keep the dogs in the back yard. Their painting might be wonderful, but I would never hire this company based on that behavior. read more

So, I have used numerous local contractors on several properties which I have owned in the area over the years who held themselves out to be, "professional painters." I am not that critical but their work was mediocre, at best. In particular, they did a poor job of prepping and caulking. Michael Terranova, the owner, is a true professional painter. Seriously. This is a guy who has extensive work experience as a painter. That is what he does and what he has done most of his life: "paint." It makes a difference. He takes pride in his work and it shows. He and his crew showed up on time each and every day, They were respectful, honest, and thorough. Not only did they do an excellent job prepping and painting, but also cleaning up. Another valuable asset Michael offers is his uncanny ability to understand how best to create "the look" to achieve your objective. He has a unique ability mix and match paints to come up with the exact color you want or need. It seems that it had become soooo difficult these days to find honest contractors who are professional and reasonable. I could not be more pleased with the job by Nu-Image Painting and have recommended Michael to several friends and colleagues. read more

Michael has been the primary painting contractor on both of our West Linn homes, and he has been a fantastic partner. He's painted both interior and exterior of very challenging houses. Michael takes his time and gets the job done right. He always is willing (without griping) to come back and fix anything he's missed. He also charges a very fair and consistent amount, and he'll work everything out with you up front. If you make changes along the way, ask him to price it and he just adds regular labor and paint. He doesn't try and pad the change estimate. Great guy. Stands behind his work. Have recommended him to others with similar results. read more

Fabulous experience. Michael and his team are professional, show attention to detail, and are extremely knowledgable. We had several painting issues to overcome including a porch floor that had been treated with a coating that attracted dirt and was hard to clean. Michael came up with a solution that not only resolved the problem but was relatively inexpensive. We love how our house turned out! read more

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I must say the Nu-Image team does not disappoint. Michael the owner and Dayson and Gerald his crew did a fantastic job on the exterior of my home. They were very thorough and kept me informed all through the project even pointing out some potential roof/overhang issues I wasn't aware of prior. They are very professional and reasonably priced for excellent work, plus their clean-up was spotless. If you need your house painted I would definitely call Nu-Image. read more

Working with owner Michael Terranova was a pleasure. We knew what we wanted and Michael asked skillful questions that helped us refine our vision. Michael's attention to detail, to doing the best for us, was key to having a great experience. The painting crew were very pleasant and professional, they left the rooms tidy each day, and the finished rooms exceed our expectations. read more

Michael, the owner, is one of those guys who loves what he does. He's been doing it forever and really takes pride in the job. One of the tipping points in his company doing the work for us is that he actually does the painting, with the help of two other guys. All of the other companies I got bids from send out a crew to take care of it and the actual owners who come out and bid the job don't actually do any of the work. They may come out and look at the job once it's done, but they don't handle a paint brush. Michael did a fair amount of the painting and had various suggestions for us to consider throughout the process. Part of their process is to pressure wash the entire house before painting. He even had his guys pressure wash our fireplace chimney, which was in need of a good cleaning. It's that attention to detail that impressed me about Michael and his crew. They put two coats of paint on the house (sprayed and back-rolled) and hand brushed all of the gutters and window trim (also two coats.) His crew was very neat and cleaned up each day when they were finished. I would recommend them to anyone looking to get their house painted. read more

Michael and his team were great to work with. It is a family owned business and they care about getting it right. They communicated very well through the whole process. They painted the exterior of my house. They made sure we were totally satisfied before they left. I highly recommend them. read more

Nu-Image is supreme! I have been using its services for more than 20 years, and I have always been 100% pleased with the work. Michael and his crew have covered just about every paintable surface in my home, both inside and out. That includes floor to ceiling, color mix and matching, and deck work, too. It is true artistry at a very reasonable price read more

Michael is way more interested in his estimate than he is in your house and your satisfaction. I won't use him again. He misrepresented what parts of the house he was painting and made and made an issue about fixing an area that was done poorly. read more

I would highly recommend Michael and his crew to anyone who is looking for a high quality job with lots of attention to detail. Michael is very committed to his work and tries hard to do the best job possible. He's a wonderful guy who has been in the business for many years. He's also a perfectionist who will work hard to get the desired result. One of our sample paints ended up not being the same tint as the actual paint - Michael drove a half hour back to the paint store and made them change the tint to match the sample (he actually helped them to do it)! We also had a lot of fussy detailing in the house (lots of moldings, and a new staircase), and his crew painted it all very cleanly and carefully. We also had several areas that needed staining - he mixed his own stains to create a stain that matched existing stain work that was next to it. People look at our new door and think that it's always been there because he did such a good job with the matching. read more