Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

I wish I could give Propane Ninjas and Francisco Carelli 10 Stars! Francisco was professional,…read morepersonable and accommodating when he visited to give a quote. More importantly, HE LISTENED to my concerns and answered each and every one in turn. He even helped me with advice when having the tank from our previous service picked up and I was able to get their close out fees waived. I have had their service for 7 or 8 months now, and could not be happier. I Just called Francisco, to have a kitchen range plumbed for LP and not only did he remember me, but remembered the layout of our house and exactly what we needed. It is indeed a pleasure to do business with Propane Ninjas! Thank you, Francisco!

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

3 calls and no call back I called another company and they answered the first ring…read more When the voice mail picks up it says our hours have changed instead of a greeting like thanks for calling. No favors needed thanks!

Great people. Easy to deal with and truly helpful. Was with Suburban and truly disliked dealing…read morewith those people... glad I found Barrow!

I will start with the first installation. They never setup a fixed appointment like 1 hour slot. It…read morewill be a 8 hour slot and you need to spend your whole day waiting for them. Next setting up an Auto payment is really a challenged one. I filled up my forms and sent to them as soon as I got the first bill and its never happened for almost 2 months. Due to that I got $3 as penalty fees for $3 due. Again I was trying to setup the account by receiving the DDA Form in email and immediately I sent to them within a hour. Even after 2 months, they simply telling that the form is not received. So pathetic customer service.

Very unpleasant experience with this company, if there was a way to avoid using them I would have…read more Customer service was poor and communication was lacking. Given a time slot over the phone, paid. Next day(which you have to pay for specifically) service we were told the appointment was unconfirmed despite being given a time slot the day before. This whole experience has been distasteful and frustrating.

If I could give this company a 0 star review I would there is noting easy about working with this…read morecompany I can't get service set up despite repeated calls to the manager LOU who cant seem for follow un on accounts and is the most dismissive person I have ever spoken to. Like my business does not matter to him and he cant call anyone back.

Reporting this company to federal trade commission for Fraud. Got a bill that included late…read morecharges. Never received the initial bill which they claim was left on the door. We were outside working in the yard and suburban truck did not come. I checked the ring camera and no one approached our door and to leave the bill. Called the local number. Lady was very rude and would not shut up to listen to the issue and then she hung up on us. Not only did they try to scam a late charge but also a transportation fee when they did not sho up. I wish I could get rid of this company. I have not used any propane in about 20 years . However the scam is they will charge you to remove the tank 1000. drain off the gas and you dont get any credit for the gas and they leave a hole which you need to get filled in.