Absolutely excellent. I was looking for a form 1099-Misc. I…read morecalled few local Tax Services, but they didn't offer me any help. I'm not a client of Liberty Tax Service or MKM Accounting. Monique (the franchise owner) and everyone in the office are very responsive and sympathetic, they solved my question in a few seconds. Everyone in the office is super friendly. I definitely will recommend MKM Accounting!

From the owner: At MKM Accounting, we are proud to offer personal, high-quality accounting, bookkeeping and payroll…read moreservices for businesses. We believe that each business is unique, and we personally meet with management to understand the business' operations and specific needs, allowing us to tailor our services accordingly. Whether you are just thinking of starting your business or an established business owner, let us help you optimize your results by providing reliable, individualized services to your business.

I have been entrusting my taxes to Oakton Tax, Payroll, & HR Services since 2019 through countless…read morelife changes with tax implications such as active military duty, home purchases and sales, and expanding our family. Josh has been very knowledgeable and savvy through it all. I have recommended Oakton Tax to many friends and they have recommended them to their friends because Josh and his team are highly efficient and provide expert advice when you need it. Highly recommend.

Great support for annual taxes via Josh! He's helped throughout the year with tax planning to make…read moresure we can adjust ahead of filing, which is great.

Exceptional Tax Specialist - A Game-Changer for My Businesses!…read more Working with Cha Group, Andy & Duncan + the whole firm has been an absolute game-changer for my family businesses. Their depth of knowledge, professionalism, and dedication have not only helped me navigate complex tax matters with ease but also freed up valuable time and mental space to focus on what truly matters--growing our businesses. What truly sets them apart is their use of cutting-edge tools and resources that simplify the entire tax process. From smart financial insights to real-time planning strategies, they bring clarity and confidence to areas that used to feel overwhelming. I now have a clearer view of my financial picture and peace of mind knowing everything is being handled with expert care. Thanks to their proactive guidance, I've been able to make smarter business decisions, stay compliant, and optimize my finances--all while focusing more on innovation and scaling. The price I'm paying is well worth the care and guidance we are receiving. If you're a business owner looking to not just survive tax season, but truly thrive year-round, I can't recommend Cha Group highly enough. Professional, insightful, and always one step ahead! We are so appreciative for them!

Before meeting Andy, I had worked with a couple of other accountants, but none of them came close…read moreto the experience I've had with him and his team. For the past two years, they've handled both my business and personal finances with exceptional professionalism and expertise. Their knowledge and dedication are truly remarkable. If you're looking for a seamless and satisfying experience, I highly recommend visiting Cha Group. You won't be disappointed!

Carol has been preparing our returns and providing us excellent tax advice for at least a decade…read more She is knowledgeable, responsive, and has a no nonsense approach that we like. I couldn't recommend Carol more highly.

I am not much of an internet reviewer which says a lot that I am writing this. Carol was great. We…read morehave had bad CPA experiences in the past. She was fast and professional. She answered all of our questions with quality replies. We got ours done super early.

Tiffany and her team took my account when complications impacted my finances. Their professional…read morehandling and proactive communication ensures my return business for 2025.

Tiffany and her dedicated, hardworking team has proven for over two years that our taxes can be…read morecompleted in an accurate and timely fashion. Thanks for walking us thru our questions and talking us thru the state taxes which as new to us being from Tennessee. Although we are moving back to Tennessee, I will continue to use Tiffany's service because of two years of proven service the value of time and quality of the results.

Very helpful, I have been working with the company for a few years. Services are done in an orderly…read moreand timely manner and the value is fair

I cannot tell you how much my stress level has decreased over the years with knowing how well he…read moretakes care of me--- can't imagine going anywhere else for my tax return! thank you and see you again next year and the year after!! I would recommend over and over!

I have been working with them for 20 years now and could not be happier. They are trustworthy,…read moreflexible and easy to work with. Highly recommend them for your needs.

From the owner: Accounting and tax preparation services, payroll and international taxation. More than 21 years…read moreexperience. Serving individuals and businesses in the metro area.

JMU Tax has facilitated my taxes for the past 8 years. I appreciate Mickey and his team. I was…read moreassisted by Caleb. He was great, fast and has great attention to detail. I not only got my taxes done, but every time I go there I walk out with a wealth of information that directly benefits me and my financial future. I wouldnt go anywhere else.

JMU Tax - Unprofessional, Unreliable, and Costly…read more I had high hopes when I hired JMU Tax to handle my 2023 tax preparation, but my experience has been nothing short of frustrating and disappointing. Despite first meeting with them in April 2024, their incompetence delayed preparation and filing until June 2024. In November I received a notification from the IRS that my taxes had not been filed. I gave them multiple opportunities to make things right. Not only did they fail to complete the work I paid for, but they also refused to issue a refund despite their negligence. From the start, communication was a major issue. My scheduled appointment was mishandled, last-minute cancellations further stalled the process, calls went unanswered, the Annandale office was locked during business hours, and even when I visited in person, errors occurred--such as being given the wrong or incomplete tax documents. This caused unnecessary stress as a new small business owner who relies on timely and accurate filings. When I realized how severely they had mishandled my tax filings, I had to hire another tax professional to review their work and file my taxes. If you're looking for a reliable and responsive tax service, I cannot recommend JMU Tax based on my experience. The lack of professionalism, follow-through, and care for their clients made this a costly and stressful ordeal.

This office has been doing our taxes for several years now, and we couldn't be happier. They are…read morealways cheerful, friendly, and willing to help. Laureen has done them the last couple years, and is a real pleasure to work with. In the years past we've used other Liberty offices due to our location, and have always been very pleased.

For eight years, my wife and I used Liberty Tax in Burke, VA, with satisfaction. We appreciated…read moretheir responsiveness, customer service, and integrity under Monique M.'s ownership. However, this year's experience under new ownership was a complete disaster prompting us to switch tax preparers permanently. On February 14th we contacted Liberty Tax via email to file our personal and two business returns. They promptly replied with a link to upload our documents, which we did on February 18th, confirming via email. They acknowledged receipt on February 21st, stating a preparer would contact us soon. Unfortunately, that's where things went downhill. Despite no contact, I emailed them in March as the business tax deadline approached. No response. I called repeatedly, leaving voicemails, but received no call back. Finally, on March 15th (the business tax deadline!), I spoke to someone (Lily) to inquire about our business and personal returns. She initially couldn't find our documents but eventually informed me Bryan was working on our personal return, while Annette handled business returns. I requested to speak with Annette but was unable to. I ended up scheduling a call on April 2nd with Annette. However, she never called us. I called the office after waiting 10mins. I was put on hold, and then was told Annette just got out of a meeting and would call me back. She never called back and I called the office after waiting for an additional 1hr. I ended up speaking to Jame who stated he and Annette were working on my business returns but needed two more documents. I obtained them promptly from our CPA (who clarified these weren't necessary to file) and sent them to Liberty Tax. Despite follow-up calls, I received no updates on either our personal or business returns. Emails went unanswered as well. On April 15th (tax day) Bryan contacted me regarding our personal return. He stated he was wrapping up our personal returns and working on one of my business returns. I'm not sure how he was "wrapping up" our personal return as this was our first time speaking to him. He sent us a draft personal return that he asked us to review an sign so he can efile by the deadline. However, upon review there were several inaccuracies, missing business information, and it showed a state tax obligation. I pointed out the errors and explained the missing business return information. Since our business returns affected our personal return, we couldn't e-file. Bryan proposed filing an extension, which we agreed to. He couldn't confirm if our business extensions were filed. Also surprisingly, when I requested for a K-1 for my business partner after all returns were filed, he didn't know whether I provide it or if Liberty Tax provides it (tax preparers provides this document). On the same day, Lily called to file a $100 personal return extension fee. My wife and I questioned the charge due to their negligence and lack of communication. Lily waived the fee but mentioned the state tax payment due by May 1st, which we handled ourselves. We also emailed for updates on the business returns but received no response. After a week of silence following the extension filing, we contacted them again, leaving unanswered voicemails. Finally, on April 24th, an anonymous sender from Liberty tax emailed us (cc'ing Bryan, James and Annette), stating Bryan informed everyone that he was pending me and my wife's signature to efile (even though I explained to Bryan why we couldn't sign) . Also, anonymous sender stated they would review the documents we provided and see what else was needed with Annette and James. We never received the promised list of requirements. I promptly responded addressing my concerns about my returns and the lack of communication. I never received a phone call or email after my reply. Disappointed and frustrated, we contacted a new CPA/tax preparer. They were shocked by our experience and completed both our personal and business returns in two weeks. We received a state refund instead of the tax obligation Liberty Tax communicated, and most importantly, our new preparer discovered Liberty Tax never filed the business extensions, potentially leading to nearly $1,000 in penalties per business. Thankfully, they filed a penalty abatement waiver with the IRS. If you're considering Liberty Tax in Burke, VA, we strongly urge you to look elsewhere. We wouldn't want anyone to experience the lack of professionalism, communication, negligence, competence, and integrity we encountered.