Amazing, efficient and kind! Josh was extremely supportive…read moreand helpful!! Great service, connect with Josh for your next note

Professional did a great job and quickly on this spot and provided extra options that I didn't even…read morethink of! He gets a Aaa+

I have a small hobby business run from home, as well as a remote consulting practice. These require…read moreme to visit this store at least several times a week, on average, In doing so, I have found the three guys that run this place to exhibit, at least in my view, the ultimate in customer service. Pat, the guy that manages the store and also routinely mans the front counter, is always very upbeat and I find, extremely customer friendly. He is always willing to help those that don't understand the shipping process. There are many repeat customers that are used to bringing in different types of online sales returns, but also those that have not been there before or often and are not aware of what's involved in packing and shipping properly. Pat is always willing to help, and in that way can be very informative as well. He has in the past made labeling suggestions to me that have been very helpful. He is also the location's notary, and is quite adept at streamlining and explaining what's involved and how it works, for those coming in for that, that are unfamiliar. I find at times, in an effort to better serve their customers, when the place gets a longer line, Pat can pick up speed to look to get customers out quicker. Damian, is the epitome of calm, and exudes customer service. He will routinely go out of his way to help people, and seems to have the ability to remain calm and relaxed, no matter what is thrown at him. Quite often I have seen people come to the counter, and after waiting on line, find they can still not locate their shipping label in their phone. Despite the mounting line, where he could just as easily tell the customer to come back when they find it, he will routinely ask the person if they might allow him to help, He then, very efficiently finds the missing label, hands them back their phone, with a shipping receipt and sends them on their way. I can't think of any place I patronize where the staff might show that extra effort and courtesy. Another member of their team, Tim, I have found to be the consummate gentleman as well. He is often there late in the day, and encounters people coming in, minutes before closing, While he is cleaning up to end the day, he will stop to assist the consumer and just return to his closing activities, without rushing them. When I had started leaving this post I noticed that the rating was not as flawless as I had expected. I saw that some were not at this level. In scrolling down I found many that were a decade old and before the revision of the location's operations and the change in staff, and even some meaning to critique other UPS Store locations included here. If you have any reason to need any of their services, of which packing and shipping are just part of many, I personally suggest that you visit this location. I truly believe you will be as satisfied as I have been in the manner I have been treated. Just an aside, people have commented on the difference in pricing between the UPS website and the store counter, as well as the cost of boxes and materials. Many are not aware, each UPS Store is individually owned and incurs its own overhead and payroll costs, hence there are two distinct pricing structures set by UPS. Any consumer is able to print out their own UPS label online, even set up their own UPS account in minutes, afix the label to their own box, and drop it off at the store with no charge for the drop-off, as I do myself.

This is not the first time I have been to this store and every time I have come here they have been…read moregreat. Always are friendly and up to this point there has never been a problem. This is my goto ups store.

Very nice guy Good service…read more On time All the time From Emmanuel Hileah Did for me few notary & apostille service

We needed both State and Federal background check documents translated and apostilled. It was our…read morefirst time acquiring such documents, and we needed them very urgently around Thanksgiving week. It was a very stressful situation. Luckily, we found Notary & Apostille Service by Alan. Their website has a very good explanation of their services, and I found the AI assistant particularly helpful in understanding the process. Alan was very efficient in getting our documents done and even delivered them to our home. I highly recommend his service.

Ms. Hibbert is always punctual and professiona. I have used her services multiple times and it is…read morealways a pleasant experience. I will definitely use her services again in the future.

I highly recommend Denise Hibbert for notary services. She was very professional and responded…read morequickly and clearly. Her fee to come to the house was reasonable.

They're always fast, efficient and have a smile on their faces!! This one I love but Long Beach Ny…read moretoo!!!

Very rude employees, ignoring me and talking over me to other employees, and general nasty demeanor.read more

You've got a choice of where to go for UPS services, the staff here are always friendly…read moreprofessional and helpful; highly recommended.

UPDATE - I had contacted you through email & phone call. Neither of which were returned. Shows you…read moredon't take this seriously with your laughable response. I guess I was lucky enough to have gotten the same employee that everyone seems to have a problem with. I'm glad the management at your store has done absolutely nothing about this waste of space you call an employee. If this is the blond haired main with his hairline starting halfway in the back of his head, then this one is for you buddy. I was in your store around 12:20 on 8/23/25 to drop off a package. I don't need an attitude from the guy behind the counter because he has to stop his conversation & help a customer out. I also shouldn't be made to feel like a burden because he hates his job. He just walked up to the terminal & stared at me. I went to hand him the package & he annoyingly motioned with the scan gun to place it on to the scale. Like in a jerking motion. I did so. Again, never bothered to say anything to me. Printed up my receipt & again annoyingly handed it to me. Is this who you hire for your store?

My mom is in a nursing home and we needed a Mobil notary. We were very apprehensive about anyone…read moreactually showing up. Josef our notary was called to let us know he would be a couple of minutes late. He was so considerate of my mom and ourselves. I will specifical

Very professional and courteous. Scheduling was flexible and arrived on time. Extremely thorough…read moreand efficient. Recommend highly and will use again.

No Matter how many times I say DELIVER TO BACKDOOR ONLY, they keep leaving my packages on the front…read morestoop where my landlord lives. Considering my landlord and I don't really get along that well and is 76 years old and has a hard time coming to the door, she gets upset every time she has to come to the door due to it ringing for her to collect a package that she now has to hold onto to give to me. Our work hours force me to come home very late and sometimes I don't get my packages for days from her. This is why I specifically note to deliver to the back door. But once again, my package was delivered to the front stoop with only two weeks left till Christmas when package theft is at its highest. If the package is left in the back, no one sees it... When left on the front stoop because my landlord won't take packages anymore, it is free-for-all to steal. I don't understand what else I need to do to rectify this.

Came here to drop off a package that I had to return. The return label was supplied for free by a…read morecompany. The man quickly scanned my package and upon asking for a receipt I was told I had to come up with cash. The man told me theres no free lunches, when I asked for my package back to take somewhere else he refused and continued to tell me I lived in basement and don't know what the real world is like. Truly bizarre experience, don't know how places like this stay in business.

Came one hour after I called- extremely prompt and on time. Was really in a pinch and was so happy…read morewith how professional she was! Would highly recommend and will DEFINITELY be calling again.

The representative answered the phone call immediately. She came right over. She was professional…read moreand friendly. Will definitely use this service in the future!