I have used native Pest management, probably close to two years now. Their employees are all very…read morepleasant, informative, and thorough. DAX came out today and I really appreciated him. Sometimes if I don't get to my phone quick enough, I lose them at the gate and he was very patient called me back and we got him in. Also, I had an issue with scheduling this week due to having some other work done on my house and they were very helpful to get me rescheduled! Really appreciate this company!

It's a total scam. Communication is horrible and the salesmen are purposely misleading to sell you…read morepackages you don't need. I will never enter into a contract with this company again! Stay away!

We set up a monthly service to treat our home, initially $200+ for a contract and $74 approximately…read moreper month. This came with an " inside guarantee". What that seems to mean is, if you have an issue inside that they would spray inside. Well I guess not. I called the morning they were due to come out again and Maria told me the employee would call me (so I could let him inside). That never happened. The exterior was treated only. I called back and obviously not happy ( not a good day for me), Maria told me that interior service would cost more. WTH! Wasted my time and money with them.

They came quickly, started their service and are prompt in all their work…read more Signed up for their service. They're great!

They're honest and very helpful in providing information regarding pest control. No pushy sales.read more

They do not show up, but still charge you. My property is gated and the only access to interior…read moreand our backyard is through the house. Five months in a row they did not enter my property, but still charged us for interior and exterior treatment which was never done. I had to complain multiple times, but they continued to do bill $160/mo without doing the treatment. Owner is a nice guy but unable to train his dishonest staff.

Prepaid and bought a Groupon. These people do not answer. My voucher said to email for appointment…read morewhich I didn't like. Ignored my email. I had to Google them and then tried calling them. Left them a voicemail. Did not return my call or voicemail. I tried to text them the next day. Introduced himself as Mike and replied and asked what my voucher number is, gave me a day but not a time that he would come out, and then never replied again. Ghosted. Attempted to reach out 3x after that. No response. Now I'm trying to get my money back.

This is my second time using Blue Door Pest Control. While scheduling took some back-and-forth via…read moreemail (I wish they offered a phone number or an online booking option), their communication was timely and professional. Mike texted on the day of my original appointment to reschedule due to a delay with another client. Fortunately, we were able to rebook for the next day, and I appreciated the quick communication. Jason, the technician, is thorough and respectful. He always gives me a heads-up before arriving, which is helpful given the typical two-hour window. He addressed two different ant issues in my home and, as a bonus, cleared spider webs from the patio and the exterior of my house--a service I really appreciated. Highly recommend Blue Door for their professionalism, friendliness, and quality of work.

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Roger was pleasant, professional and helpful with deciding what services we needed…read more Michael was pleasant, professional, and thorough delivering the services we requested. It was a pleasure meeting both of them.

Very professional and thorough! Highly recommend. Matthew provided us with excellent guidance on…read morehow to take care of our pests!

I have been using Bates now for several years and am so pleased with the results…read more Don is my service technician and one couldn't ask for a more qualified, reliable person. He's always on time, pleasant and very efficient. My ant problem solved.

Canceled service in April, still no refund. Paid for a year , only used once. They don't return…read morephone calls and I would never use a prepaid service again.

Although I didn't need services due to a Cuban Tree Frog problem, the company was quick and…read moreresponsive. Kyle came out to do an inspection and was kind and very knowledgeable. Thank you guys!

very professional, friendly and explained the process of getting rid of the ant infestation. So…read morefar so good. it has been a much better experience then i had with Massey. Seems to be working effectively.

Dear morde, three weeks already, I asked them to look under the mattress with me. I looked under…read morethe mattress with my son. Gentlemen said no, the source is coming from the kitchen. I decided to pull up the bunky board on the platform.And yes, invested with cockroaches.So I just threw out all my furniture.It's funny how you can't get through to anyone on a saturday.I am so mad.I do not recommend this company.Obviously they don't know what they're doing.Supervisor mark told me monday.He would have his experience guy of ten years.Come out and see if there's something the other guy is missing.Obviously he's missing it

This business is horribly unreliable and continually changes your appointment schedule without your…read moreknowledge. This company is literally the biggest stressor in my life to the point that I stopped using them for pest control on a monthly basis, switched to a seasonal basis, and now have quit them all together. Everyone seems very pleasant, but are absolutely horrible with follow through and no one seems to know where the fault lies. They each blame a different department and the automated scheduling system. I assume it is the manager and no one is able to say that out loud. They will promise you a specific time. And then arbitrarily change it. I've had to have them come out multiple times to service the same area because their technicians do not do a thorough job. Online it says they're open 24 hours, but they are really open around 10 -5. Even if you ask for the earliest time slot and they say 8-10, they get to the office around 8, have a meeting, and then leave around 9. I've never had anyone come earlier than 10ish. I've had to take off so many days of work to accommodate these people. It isn't worth it.