We were notified of a $2 price increase however nothing about having to update our automatic payments. After I fell behind my payment of $14, I got a lot put on my rental. I paid my $14 in full and was promised my lock would be removed. 3 months later and I still can't get my locker removed. All the customer service team can tell me is that they are contacting management but yet nobody can ever promise me or tell me they've ever spoken with them. Do not rent read more