I would rate a 0 if possible. No one is truthful with the information they tell you about rates or…read moreagreements. Everything changes depending on who you talk to, but every time I call the property or corporate it's someone different. Every person on the phone talks down to me and it's disrespectful.

Last week I reserved a 10 x 10 unit online for the following weekend following a $1 for the first…read moremonth promotion they were offering online. Everything seemed pretty straight forward. A day later, someone from this location called me to confirm my appointment and told me to make sure to sign in online to specify what time I'd be there. When I tried doing that, their system told me that my reservation was cancelled. I called them back to try and figure out what the issue was. I was put on hold each time on two separate phone calls, and was then eventually told that they would call me back since they needed some info from their district manager. Neither time did I ever receive a call back. Again today, I called and the lady who helped me said she also had to check with her district manager and she would also call me back. She actually followed through and called me back to tell me that they still have 10 x 10 units available but that they won't honor the same $1 for the first month that their email says I confirmed only a few days prior. The associate tried telling me that my reservation was automatically cancelled if someone walks in off the street and claims the unit I already reserved. This place is a scam and I'll be elevating this situation. Do not rent from these crooks.

Excellent customer service. Just set up a appointment and can't wait to have a safe place for my…read moreimportant things

From the owner: North Metro Storage is a state-of-the-art storage facility conveniently located in Ham Lake, MN. We…read moreare now offering 50% Off First Three Months Rent on a variety of unit types and sizes. Give us a call today or reserve now right from our website.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

November 2025 update…read more I still live in Florida and returned to move my last huge storage out of Forest Lake to Five Star here in St Michael. The owners JUST created the identical HUGE discounted promotional November 1st, 2025 so now I have FOUR 10 x 20 fr units. The ceilings i forgot to add in my original review May 2025 are very very high so we could stack three dish packs or two wardrobes plus more on top of one another. Facilities are always completely spotless and odor free. Continue to HIGHLY highly recommend!!!

From the owner: Five Star Storage on Quam Avenue in St. Michael, MN is an annex location of our main facility in…read morethe area with the rental office located about 2 miles south. The rental office address is: 14450 James Road, Rogers MN. Our self storage facility saves you time and money with flexible lease terms and a convenient location. Whether you're in the middle of a decluttering project or are moving to a new home. You can also enjoy drive-up access and 24-hour security monitoring.

Service might be a little slower than you want sometimes to get a call back or email back but all…read morein all great service gentleman called me gave me a great deal on the Storage lot would definitely suggest this place to all my friends patience is a virtue for most people some of us don't have that, but when push comes to shove, it's a great location at a great price with some great people managing it. You gotta understand some people have Little time to check in everywhere because they're corporate, but they always do check back and I'm always happy with the service.

This place was decent when I first started renting a year ago, but recently they got a new property…read moremanager who is a complete @$$hole. It was 24 hour access which is the main reason I got a unit there, since I work until midnight and drop off supplies after work. But this new manager decided to get rid of 24 hour access for no good reason. I pay almost 500 a month,for 2 large units, I should be able to access my storage whenever I want, I don't cause any issues and keep to myself. Also there is trash allover the property, half open units with junk falling out, the entrance gate doesn't work half the time. Or gets stuck open. And good luck getting ahold of anyone when you call. They will call you back with an attitude. All in all it WAS a good storage facility. No longer the case.

Amazing company to work with, They can set you up with pods and dumpsters really fast and haul them…read moreaway just as quick. They treat you like family. And yeah, prices are great too. You can't go wrong with this company.

We needed a portable storage unit while our floors were being redone due to water damage. The unit…read morewas delivered promptly and easily was maneuvered down our driveway with a remote control. It was quite impressive. The unit was clean and offered plenty of room for our furniture and boxes. When we were done, the company came back on time and removed the container. I would use this company again!

Recently rented two large units and the woman who runs this location is great. When there were not…read moreany storage places nearby with climate controlled units, she did. And they were cheaper than other nearby businesses, but that doesn't mean it's a cheapy place. The sprawling campus with each of the several buildings with the climate control are all coded entry unique to each renter. And the access gate is the same thing just to get inside. The units are all topped off in wire for security in the climate controlled. Both units I got were clean and looked stable and secure. So far, it's a great experience.

From the owner: Carefree Self-Storage is a full service residential and commercial storage facility located in…read moreRogers, MN, and serving the entire Minneapolis, MN, area. We also have locations in Blaine ,MN, Fridley, MN, and Hudson, WI. Our family owned customer service approach is what makes us different than the big guys. We offer various storage sizes and have very competitive rates. Each location has on-site management and is fenced and gated all with computer-controlled access. Our Services include: Household storage Vehicle storage Business record storage Motorcycle storage Controlled access Outdoor and RV Storage For your convenience, we also strive to keep some of the lowest rates around on a variety of storage unit sizes. To help you find the best unit for your needs, our onsite managers will assist you 24/7 with prompt and friendly service. So stop on by and tour our facility, or contact us with any questions you have.