I don't know why the reviews for this place are so bad…read more The technician showed up when he said he would. He installed my windshield quickly and I had absolutely no issues with it at all. They replaced my windshield wipers and one of them was having a problem a few weeks later. I stopped by their location and without any questions they had it fixed in about three minutes and were very friendly. I would definitely use this place again

Unorganized and they will waste your time. Schedule appt go on time wait a hour and half for them…read moreto do nothing.

Really great guys and work there. They'll get you in and out of there and know what they're doing…read more Best shop in the area hands-down!

Great people, great results. Referred by my auto insurance agent for a fender bender. While I…read morewas there, I asked for an estimate for some additional work, I thought they were very reasonable and told them to go ahead. I picked it up today and it looked great. They told me they had run into some problems with some rust repair, I held my breath and waited to hear how much more it would be, Guess what, no increase in price. They will not try to rob you and will discuss the repair with you and let you know your options. You get to decide which way you want to go. Ask a question and they will answer it. Ask about the repair and they will explain everything to you. They can even help you get a rental if you need one. Customer service is primary here and practiced every day. I will go back to them if I need autobody repair again. They worked on a 2010 Ford club wagon for me, it wasn't a matchbox car. They did some body work, some paint work, and some custom work. 5 star+ service. Thank you, James.

Definitely a good experience and quality of service wasn't missed. Did an awesome job on my…read moredaughter's Nissan Sentra. Will definitely be a first choice in the future

Hard-working guys doing Flawless window tint and headliners. They doing great work. Best price in…read moretown.

Not the same company it used to be dropped my classic car off there and they called me to days…read morelater and told me they were scared to work on it. Make sure before you leave your vehicle there that they can do it. Very disappointed the gentleman that used to run the shop was great with classic cars and that's not the case now.

I had a tree branch fall through my back windshield, completely destroying it. Classic Glass was at…read moremy property within 2 days, leaving my car brand new. Like the damage never happened! Very happy with the quality of service.

Nothing but bad luck with trying to retitle my car from Florida to Maryland. It failed the safety…read moreinspection because of window tinting. I had to have it removed. Luckily, I found Ashley at Doctor Tint/Sinister on Dual Highway. She fit me in immediately. They made me feel welcome and comfortable while waiting in their zen like space. I highly recommend this business.

Best tint shop in the tri-state area! Great customer service, excellent quality, refreshed and…read morerenovated interior with a sleek and modern design- looks great! Outstanding prices for quality of work. Will never go anywhere else.

Skilled work, poor accountability…read more The hard water spot removal on my car was genuinely impressive -- that part of the work was excellent. But after the detail, I found cloudiness on both mirrors and rippling in my windshield that weren't there before (I have dated photos proving the mirror condition, plus documentation from before this service that my windshield had no hard water exposure). I was initially told the mirror cloudiness was likely pre-existing internal delamination, unrelated to their service, though they ultimately agreed to replace both mirrors. Separately, I was told the windshield had permanent hard water etching and needed full replacement -- repairs that would likely have cost over $1,000 (this model ideally should have OEM glass, which is what I had when they performed the detail, and manufacturer camera calibration, which pushes cost above a typical windshield, but even non-OEM runs around $700-800). Three independent professionals (two detail shops and a glass specialist) all confirmed the rippling effect was actually residue from a topcoat product improperly cured during the detail, and two of them removed some of it for a combined $25, with the rest expected to wear off naturally. The representative I spoke with, TJ, held to the original diagnosis even after I brought back that information and documentation. The shop sent me $35 total, for the topcoat removal by the other shop, including an unsolicited $10 "for the inconvenience" -- which didn't even cover my gas driving to the other shops -- and wouldn't refund the tip I'd left before noticing the damage. Ultimately, I had a cross-country trip planned requiring long highway drives, and the residual distortion turned out to be enough of a safety concern that I had to replace the windshield myself, at my own expense, rather than wait for it to fully wear off. Great work removing hard water spotting from the paint, but be cautious and get a second opinion if they tell you something needs an expensive fix. If you do take a chance on this shop, document your vehicle's condition before dropping it off, in case you need it later.

From the owner: Protect your investment and bring you car to Diamond Auto Labs. The Paint Protection Specialists. read more

I have had two repairs here on two different Cadillac Escalades. The friendliness and priority…read moretoward customer satisfaction is awesome. I recently went for an estimate and they took my vehicle the next day for a minor repair. The repair was seamless workmanship way above standard. Kept me posted along the way. Best body shop in Hagerstown, HIGHLY RECOMMEND if you looking for quality work and great service. The production manager Bob and service associate Christy are outstanding!!

I worked for the body shop and was shocked how much insurance fraud went on.... I have worked for…read moreother shops and this by far was a shit show and the management knows about the substandard repairs. You can look up the reviews I have received for my integrity on repairs as a professional in this industry. Im sure a lot of people will disagree with me but they also do not work in this profession or have seen behind the scenes. I would think twice before using this body shop for repairs.