Replaced (3) toilets, flanges and (8) shut off valves... Also replaced (2) leaking 3/4" shut off…read morevalves in basement. Replaced leaking section of 3" pipe and in ceiling. Good job, experienced, and knowledgeable...

They came out for a free estimate. I explained the situation multiple times and really just wanted…read morea quote for the part since I had two other technicians come out and diagnose the same issue. I understand that they would need to look up the part from their supplier, but I really think they operate in a fishy way. Why would you offer to try to ignite my system knowing well it won't ignite and offer a $700 discount if it doesn't or have me pay upfront if it does. And to quote $1300 just to swap two identical parts since I have two boilers in my unit is a rip off. Not very professional and just looked like they wanted to make a quick buck

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

The technician was prompt, reasonably priced and very knowledgeable in all aspects of the process,…read more I would recommend pepicellis in a heart beat!

From the owner: Pepicelli's Ice Air & Water offers professional HVAC and refrigeration services for residential and…read morecommercial properties in Duanesburg. Whether you need a full system installation for new construction, a replacement unit properly sized for your space, or expert repair when something goes wrong, our team focuses on delivering comfort and dependable operation. Free estimates help you understand your options before moving forward.

We had a furnace that was over 20 years old. Appolo replaced it with a more efficient model that…read morequalified for a rebate from National Grid in a very timely manner. We were very impressed with customer service and installers.

The only positive thing I can say about my experience with Appolo Heating is they sent a service…read moreman out the same day. Three years ago i replaced my Carrier Air conditioner (which worked great for 25 years without repairs.) with a Lenox furnace and a 5 ton Lenox Central Air conditioner for $13,000. Two days ago, my Lenox Central Air stopped throwing cold air. I called Appolo, since I bought it from them, realizing it was under warranty for 5 years.I was told by the repairman that there was no coolant in the system and I would be charged to diagnose where the leak was. He informed me the pin hole was in the evaporator coil and would need to be replaced. I was told I had to pay for today's charge and would be notified with the total amount for repairs. My charge for the technician to come and diagnose the issue was around $500 (no repairs included).y I shared the price with some friends only to discover how ridiculous the price was. This company wanted to charge over $3000 in addition to repair my unit. The warranty did not cover any labor and would not cover the $3000 part because I did not have the annual cleaning. BEWARE of Appolo Heating. Their labor costs are insane and there isn't any support for the customer. I will NEVER do business with this company again nor will any of my friends and family. Jerry C.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Tyler B was great! Top Notch !! Would recommend using this company for any HVAC, Plumbing or…read moreElectical Service!

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

Needed a new water tank and water lines installed only company in my area that could fit me in the…read moresame day. Came to inspect what was needed in the morning and was able to get everything installed by the afternoon. Their work is very professional and the quality of the service that was provided was excellent. Extremely knowledgeable they explained everything that was being installed and their pricing is extremely reasonable with today economy. Will be calling them for all my future plumbing and heating needs highly recommend to all.

From the owner: We are a local family owned and operated small business, dedicated to offering timely premium…read moreservice,and affordable prices, we are licensed and insured with over 30 years experience,as both a commercial, and residential plumber