1. Godbouts Plumbing & Heating

0

Amsterdam, NY

Godbouts Plumbing & Heating

5.0 (3 reviews)
Closed • 8:00 am - 5:00 pm
Updated 3 months ago

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Services - Godbouts Plumbing & Heating

Plumbing inspection

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5 years ago

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4 years ago

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6 years ago

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Appolo Heating

Appolo Heating

(45 reviews)

I had a problem with my home's furnace. The home was built 7 years ago, and we bought it this…read moresummer, so I wasn't familiar with the furnace's history, but I called Apollo Heating because they were involved in the install when the house was originally built. We only moved in this summer, so I knew nothing of the home's or furnace's history. Apollo wanted to charge their normal price to send a maintenance guy out, mentioning that they had *never* been called out by the previous owner for any work on the furnace at all. I knew there was another place locally that had $50 off service calls and that the service call was free if they did any paid repair work, so I figured I'd try my luck with the cheaper route. Turns out you get what you pay for. The other company's "service expert" showed up later that day and told me the reason I wasn't getting any heat from the furnace, despite flashing "system OK" with the LEDs on the circuit board was because the circuit board had gone bad, telling me that that wasn't unusual. He also told me it was going to be $532.00 to repair, and that since they'd be able to order the part first thing next morning, he'd be able to get our heat on by Monday. (It was Thursday evening at this point.) That company wasn't available by phone, as it was after 4PM, but Apollo was. I figured I would call Apollo to see if they could give me a quote on the circuit board, in hopes that I could get our heat working Friday instead of Monday. Turns out that if I'd need them to, the technician could have come out for an after hours call *that evening*. I told the technician, Greg, what I was looking for a quote on, and he sounded very surprised. He started asking some very common sense questions, such as: "How did the technician deduce that it was the circuit board?" "Did he try testing with a different thermostat?" "Did he check your voltage level?" There were other common sense questions that showed me that Greg had a much better grasp of troubleshooting a furnace than the serviceman who'd told me he "knew enough to be dangerous", and was lamenting the poor guy he'd visited earlier who'd replaced one part, but found out he "also" had to replace a valve to get his hot water heater back up and running. Greg walked me through some troubleshooting that proved it wasn't the motherboard, and that he could do more by phone than the other company could do in person. Had I needed the circuit board, I could have gotten it that day. Had I needed Greg to come over that evening he could have. In my experience with Apollo and the competition, it became immediately clear why Apollo charges a fair price for their service calls, and why their competition is advertising "$50 off" and "Free Service Call with Paid Repair" offers. Trying to save a little almost cost me a lot. If you need a reputable, highly skilled engineer for heating issues or servicing, I'd highly recommend Apollo Heating. I can't guarantee they're all as good as Greg, but he's the kind of person I want when I need to reach out for help. He can explain things clearly and logically and definitely knows what he's talking about.

We had a furnace that was over 20 years old. Appolo replaced it with a more efficient model that…read morequalified for a rebate from National Grid in a very timely manner. We were very impressed with customer service and installers.

Godbouts Plumbing & Heating - plumbing - Updated October 2026

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