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    NOVA Essence Inside Out

    4.7 (3 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Amy's Hallmark Shop

    Amy's Hallmark Shop

    1.0(1 review)
    2.7 mi
    $$

    The average store employee one encounters these days are anything but pleasant, but this one takes…read morethe cake. Case in point: I went to Amy's Hallmark at airport plaza and forked over 100 dollars worth of business to them this past Monday, and was waited on by the rudest and most miserable cashier on Earth. Older short heavyset female with gray hair glasses and a moustache (yes, a moustache). Visibly annoyed when I said one of their keepsakes (Merriest House In Town) was not on the shelf and politely asked to check if they had more in back. Cashier #2 then asks me to step aside so they can take another customer and asks if I was SURE there weren't any left...Five minutes go by, she comes back, and SNAPS at me "Show me where it is." Gritting my teeth at the tone and temerity of this worker's voice, I had to WALK over to the display and physically PROVE to her they were OUT of the ornament I wanted, pointing to an EMPTY SHELF. Then she asks her manager (changing her tone to as sweet as pie) where to find them, and he says "they're in the back, there's a whole bunch of them, you have to look for them..." She even had a 'tude when coming back with the ornament when asking me if I had a power supply for it!!! By the time I walked out of the store I was thinking to myself how this was among the worst consumer experiences I have had in my LIFE. We consumers work HARD for our money, and when we spend it at American businesses, all we want to be treated with by your sales associates (many of whom are now aloof 20-something Millenials with zero personality who roll their eyes at you, throw you your change and don't even say 'thank you' for your business), is some courtesy, and a little gratitude...if it weren't for us, you would not make your profits and you would be out of business. Manager of Amy's Hallmark: If you are reading this, your cashier's lousy customer service skills are a direct reflection on YOU and YOUR FRANCHISE, and if that ornament wasn't on my wife's list, I would have flat walked out of your store without giving you my business....YOU JUST LOST A CUSTOMER FOR LIFE!!!!

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    Amy's Hallmark Shop
    Amy's Hallmark Shop
    Amy's Hallmark Shop

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    Black Dahlia

    Black Dahlia

    4.7(34 reviews)
    7.3 mi
    $$

    Where do we begin…read more The experience my husband Joe and I had with Sonja at Black Dahlia was nothing short of a dream. When we started our wedding process, we had so much anxiety around how we wanted our day to look. We started with just white flowers and some greenery. We had our first appointment with Sonja and right off the bat we vibed with her. She was so patient in trying to understand how we wanted our day to look while also helping us in checking some other things off our list. We left that appointment feeling super connected and trusted her with making our day perfect. We hit that point that I think every couple does, Oh shit I don't know if thats what we actually want! We made another appointment with Sonja, she will do ANYTHING to accommodate you within reason, and we workshopped for almost 3 hours. We left that appointment JAZZED about how our day would look now that we got over the "no color" hump. Cut too our wedding day. When I tell you our day looked like a dream because of Sonja I don't say this lightly. She met us at our hotel with floral we needed for photos, she arrived at the venue early, and made sure everything was perfect. When Joe and I walked into our reception space we nearly passed out. We were moved to tears and I couldn't believe how absolutely PERFECT Sonja made our day. Our guests kept saying our wedding was elegant, classy, not overdone and the word magical kept coming up. Sonja's patience is remarkable and her attention to detail is unmatched. We have her to thank for making our wedding look and feel like a dream. Pinterest aint got NOTHING on our girl Sonja! Big shout out to her hubby who also was a big part of the day supporting setup! We loved our whole experience with her and the team at Black Dahlia, will recommend to all I know! Mucho love Jamie and Joe 11/11/18 (the total pains in the butt)

    Terrible planning. Unorganized. The worst. I had to cancel as they were so bad. Our meeting to…read morego over arrangements was very unprofessional. They were pulling flowers that were half alive to show us what the arrangement would look like.

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    Black Dahlia - Blush and white flowers with eucalyptus. So dreamy!

    Blush and white flowers with eucalyptus. So dreamy!

    Black Dahlia
    Black Dahlia

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    NOVA Essence Inside Out - candlestores - Updated May 2026

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