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    Services - Nova

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Recommended Reviews - Nova

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    4 years ago

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    Nova Eye Care

    Nova Eye Care

    1.0(2 reviews)
    0.0 mi

    Office in Asheboro experience not the best but the WORSE I've experienced, some are ok they talk…read moreabout you behind your back to many young receptionist that have no social skills when it comes to clients. don't get me started on their billing Department that they claim that they don't have so they claim or maybe this is why they mess up your claims and bills, as far as the 2 doctors they are very good at what they do but it seems that the staff controls there time which Isn't good it's like they are controlling the office!!!! as for me finding a different office to go to. and If I were you you should do the same.

    Received a call Friday, November 15th 2024, at 305pm that our contacts had arrived and were ready…read more Okay cool, we can drop by before they close for the weekend and pick them up. We get there at 343 and there is a sign on the door "Sorry our office has closed early today." ... your business JUST called me within the hour and now I gave to wait until Monday? Okay fine, maybe something happened and there is an emergency. Fast forward Monday, November 18th, 2024 and I get there at 9am because i have several appointments elsewhere today. 10 minutes goes by.. 20 minutes.. 30 minutes. . They are still not open and there is 7-9 people waiting outside the door. Finally an associate comes to the door and says "Hey.. we're not opening up until 1030am, we have a meeting." Okaaayyy.. a sign on the door, social media post, voicemail change to accommodate are all viable options so people dont waste their time, money, or effort driving up here during your posted hours of operations. HOW UNPROFESSIONAL.

    Nova - optometrists - Updated May 2026

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