I was looking for a good auto insurance company & I found an exceptional one - Kim Holland's State…read moreFarm. At this place Jennifer G & coworkers are always prompt in resolving any & all issues that comes up. For about 5 plus years with them - they stood-up with me in auto insurance renewals, life insurance purchase and auto accident resolutions. Kim is always there to listen and assist. Tim D.

I've been with State Farm for a very long time recently my agent retired. I was left in good hands…read morewith Kim Holland and staff. I was contemplating changing insurance because of the price, coverage etc... After speaking with staff, Jennifer and Karina I was impressed with the customer service I received, thus changing insurance wasn't going to happen. If it's not broke don't try and fix it. They have always had my back. I can trust them with my insurance policies.

I can't say too much bad because it turns out getting home insurance in California can be difficult…read moreno matter what. I have tried several, and haven't heard back. Charles was actually the only one who did contact me directly, twice, and by email.I spoke with Charles himself, and he is genuinely knowledgeable and super polite with a great understanding of the insurance situation , but my situation is a bit difficult and I don't want to go into it, but it does make it harder. Ultimately I got great advice and a way to protect my house, but he and his staff are still looking to find a better solution. I appreciate the time they are putting in.

Worst insurance agency I've ever used. They were good at the beginning years ago but have plunged…read morein customer service. I've been trying for over a week to get some adjustments made on my policy and to pay my bill. Apparently no one ever comes into the office or returns phone calls I've been hearing that they're going to call me back in an hour in a day tomorrow and so forth for the past week. I have two of my rental homes with them and I'm going to be shopping for a new insurance agency. I was even told that no one is showing up in the office... I really don't understand how a company can do business like this but maybe they just don't need customers

Pleasant was a really pleasant surprise. my anthem cost was $1800/month a year ago, $1900/month end…read moreof 2013, 2100 in januaary. and $2400/month for March 2014. the people here found a PPO plan at anthem for my fam at $1500/month as of april 2014. (higher deductible, less coverage re meds). anthem claims not to have received the payment so we paid again. they found the first payment after processing the first. interesting tidbits: -"covered california" health policies not accepted by many doctors -anthem blue cross is rolling out a "New" PPO which is different from the old. not sure how, looks like healthcare will still be a rollercoaster ride.

Most people I know and from what I've read, frown at middleman agencies. However, I'm compelled to…read morewrite a review for this stellar company because they saved my mom and I money, time and time again regarding car and property insurance costs. In addition, one of the agents there - Karwai, is extremely helpful in being approachable, knowledgeable, patient, quick, and being a great communicator in my mom and my discussions regarding insurance policies. Anyone new to or looking to get an insurance agency to assist them in navigating the headache that can be insurances, look no further - use Pleasant Insurance. They really do live up to their name.

Who do you trust with your insurance needs?!!? Are you sure you are covered? If so, up to what…read moreamount?!!? Does your agent even know your name and if so do they update your policy each year? I am a natural skeptic at heart especially about insurance but it is needed for many reasons. My family and I have been members of State Farm for years and over time the service, claims, and even how they handled our correspondence declined to almost nothing. Whaaaa...I give you how much money every year and you can barely take my call??!!?? I have to call who - where?!?? What in world would happen if I had a real concern or claim?!!? Sally Ann and Olwen of Nichols Insurance Services changed my opinion about insurance! Personalized service for what I need not what they want to sell me. They gave me coverage options and even recommended I should stay above or below in a couple of areas where I needed or didn't need coverage! They are definitely looking out for my best interest. And wouldn't you know it - yep - I was in an accident and the level of care has been outstanding! You're insurance coverage is ONLY as good as the agent that stands behind it!! Ensure you are covered!

Wow? I see many good reviews but most of them are old (2015 and before). Yikes?…read more I'm just going to report what happened to me and let you decide if these folks (only met one, Jackie) deserve your business? I never met Sally Ann (who may or may not still be part of this business?). Contacted this business/broker for some condo/townhome insurance quotes. Jackie promptly replied with some choices (2). After the initial inquiry, Jackie takes a bit longer to get back to me (I had some questions). This should have been a red-flag moment, for me. After getting some other quotes (from other brokers), Jackie had the best pricing. So, I went with her. After some back and forth (between emails and phone calls), I decided on a Safeco policy. So starts the journey..... First, I wanted to start the policy when my current (at the time) policy expired (which was about a month away). I asked Jackie (numerous times) to bill me so I could pay the bill asap. No response. A few days passes by, still no response. I'm beginning to get concerned. She (finally, after 4-days) gets back to me (explaining that a member of her family died, or was sick?), etc. So, I let it slide. After some more back/forth, I finally get the bill (emailed?). I wrote down (on an envelope) the address on the emailed bill and mailed it to the Safeco address (in NH). After Safeco got my remittance (check), I find out, my last name is mis-spelled? I contact Jackie no less than 3-times during a one-week interval, with no response. On the 7th day, she gets back to me, stating she was out of town and just got back (apparently husband had a sickness to one family member?). This litany of "situations" for her delayed responses is now getting old. She then tells me, she will have Safeco correct the spelling of my last name. About 7-10 days goes by and my last name is still not corrected (I know this because I get the policy and my last name is still not spelled correctly). So, I call Safeco (directly) and get the spelling of my last name corrected (on their records, no attempt was ever made to correct the mis-spelling of my last name, until my request). Correcting the mis-spelling took all of about 5-minutes over the phone. I ask Safeco if I can change brokers. They say no problem and offer 3-names of local brokers carrying Safeco and I re-choose one in Dublin (I try to give local/CV businesses my buying choices). In this case it did not work. All I can say, is that this Dublin-based business has been flawless (they re-checked to make sure my name was corrected and they made sure I had a policy with the correct name on it).

I highly recommend the financial services of Grodin. I worked with Bobbie Zerby and Justin Solo and…read morewas highly impressed with their approach. They left no stone unturned in combing through every aspect of my finances, my goals, my questions and concerns. They introduced me to various ways of securing and growing my money and made sure I understood the process every step of the way. I came away with a better over-all picture of my finances and was left feeling so grounded and secure. Both of them are so down to earth, accessible and so easy to talk to. No question was too basic or conversely too complicated. I wish I could give more than 5 stars to them.

I have had the BEST experience working with Justin and Samuel! I am so lost in the world of…read morefinancial planning and they have been incredible. They walk me through every step and explain things in a clear way that I can understand. I feel so much more comfortable and confident about my finances and retirement now that I am working with them. Highly recommend!

I transferred my policies to A.J.'s office some time ago. Best move. Sherril in the office is…read morealways helpful and very knowledgeable. She helped me better understand my policies and also saved me some money.

A.J. and team have been my go to for all my insurance needs , business and personal. I highly…read morerecommend them . If I need anything I get an immediate response.

1) About Farmers: With Farmers I got better rates for home and auto insurance comparing to 5-6…read moreother famous insurance companies I checked insurance fees with. It might depend on your situation, but to me Farmers rates were a way better, comparing the same coverage. 2) About Boris: other than being always polite, patient and positive like other reviewer truly mentioned, I can add that he never let me wait more than few hours in getting response from him. Most of the time I got answers on any of my questions immediately, sometimes I left him a message or sent him an email and got response same day, even on weekends. None non-answering messages in 4 years working with him. It's so different to my experience with other Farmers insurance agent I had before: usually several days passed until I got any response, and sometimes I got no response at all. I can definitely recommend Boris as your personal insurance agent

I switched from Allstate to Farmers a year ago when Allstate decided to raise my home insurance by…read more40% in one shot. Since then I have had the best service ever from Boris. No matter how many questions I had on insurance or mortgages (Boris is a mortgage broker as well), he talked to me on the phone as long as I needed. Always polite, patient, positive.

I first started using Ray Blackwell's services in 2007 when I bought my first car out of…read morecollege--they were listed as Mercury Insurance's closest agents based on where I was living at the time. Going on 6+ years now--my experience with Blackwell & Associates has been nothing but pure excellence. Professional, timely, great communication, willing to quickly work with you on a quote or adjusting a policy based on one's needs. I have changed several vehicles, added drivers to the policy, and have even had to utilize Mercury claim service a few times--on all accounts, I haven't experienced any issues whatsoever--and I attribute much (if not all) of that to the due diligence of Blackwell & Associates. At one point they tried to see if they could save me some money by combining auto and home policies under one. After doing the numbers, it didn't really make sense, and they didn't try to push anything on me since the results (while potentially beneficial for them) where not beneficial for me. I think that speaks volumes about the integrity of Blackwell & Associates. Take the other negative review(s) here with a grain of salt. I have a long standing track record with Blackwell & Associates and I cannot recommend Ray and his team enough for their outstanding service! For what it's worth I have been very happy with my Mercury Insurance policy as well!! 2 claims filed through them that were each resolved within the matter of a few weeks. Very professional experience.

AVOID THIS PLACE LIKE THE PLAGUE! Uninformed staff that will cause you more trouble than its worth…read more Find another agent to get you insured, this place is not the place to go. Agree with the other negative reviews here, this place is highly unprofessional. I purchased auto insurance from this agency and was setup for autopay. Somewhere down the line, the agency decided to change the address on my policy without my permission or request - and as a result I was paying about $50 more per month over the course of about 20 months. When I caught the mistake, I immediately contacted the agency and brought this to their attention. I thought this would be a simple misunderstanding that would get cleared up without issue, but instead - a clueless receptionist answered the phone, we went in circles for about 30 minutes, and then when I realized she didnt have a clue about insurance or about what my issue was (and that she was just the person who answered phones, not an agent) - I asked to speak with Ray Blackwell. He called me back, threataned me, we got into a yelling match, and he hung up. He called back, and at the end of this whole ordeal - they claimed their notes said that I had REQUESTED this change of address in my policy. WHY IN THE WORLD WOULD I REQUEST FOR YOU TO CHANGE MY POLICY ADDRESS TO AN ADDRESS WHERE I DO NOT LIVE?! WHY WOULD I MAKE UP A LIE ABOUT WHERE I LIVE, AND TAKE TIME OUT OF MY BUSY SCHEDULE TO CALL YOU TO TELL YOU THAT MY CAR IS AT ANOTHER ADDRESS? They are swearing by these "notes", but knowing myself, and knowing the truth, and without them having anything in writing from me informing them of a policy update - it wouldnt take a genius to figure out whos at fault here. Needless to say, I have cancelled my policy with this agency, and am awaiting their response to my request for reimbursement for extra fees incurred due to a change to my policy which i did not request, or authorize. Depending on which way this lands, I'll be following up with a small claims subpoena to get reimbursed for the extra fees paid. WHAT A HEADACHE TO DEAL WITH FOR SOMETHING THAT IS SUCH A MINUSCULE PART OF MY BUSY LIFE. See a real professional, this agency is a highly disorganized, super unprofessional, and has no ethical regard for its clients.