Been going here for over 15 yrs with great service but not that service anymore. My third child…read moreplaying an instrument and we go there for a repair and they were closed mid day . Came back the next day and was told the repair person is only in on Wednesdays. I come back the next Wednesday , leave work to get there right at 11am before they open. They never opened! Waited an hour . Call the phone number and no one answers. The lady at the counter is extremely rude too. Very limited business hrs posted and then they aren't even open the hrs posted both times I went there in a week span. Found a new place to go today and will never be giving my business to this place again.

The gentleman in the store was very quick to greet me and offer assistance. He asked what he could…read morehelp with and I shared that I needed a new string. He found what he had which appeared to be only one, but I asked if he had any other brands. He did some additional searching and located a better mid range string. I would have liked a few more options but I don't blame this on him. The supply chain issues are the reason for limited supply of things in my estimation. With the second option in hand, he looked up the price, gave me a slight discount, and had me on my way. Friendly and knowledgeable. I will use these guys in the future if the need arises. Thanks again for the positive experience.

A Wonderful Experience from Day One! From the very first…read morelesson, it was clear how passionate and professional Jacek Is. If you're looking for quality piano instruction in a supportive and inspiring environment, this is the place. Highly recommend!

From the owner: Make your dreams a reality. If you ever dream to play piano, do not wait longer. Sign up for piano…read morelessons.

Purchased a ukulele and accessories from Joe a couple of months ago. Everything about the…read moretransaction turned out to be perfect. The instrument was flawless and the accessories (case and tuner) were just right for the uke. Much better experience than what you get at the big corporate retailers.

Every time I come here this guy is sooo rude! He has a big sign with books on it saying "$1 for…read moresale" my dad goes to look and he says "can I help you, those aren't for sale they're pre sold". Lol then why are they in a box sitting there with a sign? This is the third rude encounter. He could have said that way nicer- it was so snobby and unnecessary. His customer service sucks! Yikes we won't be back for sure! Rather go up the street to a better music store where the person is actually nice and wants to sell stuff.

My daughter has been asking for a drum set and I steadfastly denied the request. With Christmas…read morealmost here I tucked my tail between my legs and got her a set. Saturday evening at this place was bananas! I walk in with a younger employee- looks to be 18/20.. We cautiously walk to the back of the store. I wanted a kids drum set (thinking it would save me a few hundred) The young guy that I walked back with was excellent with his explanation about why getting a kid set would most likely be too small. WaAH! He gave me so much info. He gave me honest feedback and I think it took us maybe 15 minutes to decide on an adult size electric set. It was on sale, she can add her headphones and I don't need to hear it. Honestly, that's how it should work!! He didn't push us into a $800 set (goodness- that's cheap) He was open, honest, and gave me excellent feedback. I would not hesitate to walk in and buy from here again. Bravo on helping a clueless mom.

If they play games with writing me a check when my gear is under a grand just because I come there…read morealot and say oh were out of cash on hand when I literally called there 10 min before and asked if they had cash for my 3 400 $ item then im going to district manager then corporate because there not following what there site says that if its under a grand they pay you cash. And they give me a check and say cash it in 24 hours so I did that, I tried, tried twice to where they wouldn't cash it anymore because thought it was a fake hand written check because they didn't enter my check in the system even after 24 hours so I had to drive an hour back down there and decided to just get trade in value because they magically didnt have cash on hand again and there playing FKIN games with me just because I come there alot. Im pissed off. I deserve to be treated the same as anyone bo matter how many times.!!!

I stopped in to Ardis because I was interested in learning the ukele…read more Megan was v helpful in getting me started-showing me instruments in different price ranges, and explaining the value. She also showed me some beginner books (affordable) and mentioned that if I didn't catch on, a few lessons might help. I did end up doing some lessons, as I haven't played an instrument in years. The lessons are affordable and convenient.

Megan and Joe the owners of Ardis are nothing short of amazing. Always just a phone call away when…read moremy daughter comes home with a broken instrument again. Megan has cleaned up and made playable a clarinet I got off Craigslist For $40. She made it like new and my daughter has played it in 2 years of marching band. This dynamic duo is great at what they do, they provide positive experiences for nervous kids.

I dont know where to begin... Some people are just…read moreabsolutely blessed with a ability to create amazing music, and have the intellect to compose there music. Here lessons are absolutely personalized to each individual. She is able to teach piano to children even as young as 3!!! Located on the Hill in Grosse Pointe, she even offers discounts to multiple siblings who are interested. If you never once touched a piano key or read music, or even want to brush back up on your skills from years ago, she is absolutely perfect and has patience to walk you threw every step. I attached her page for more info. She also speaks fluent Greek. Trust me when I say whether your 3 or 99 she offers such a welcoming environment and has a true passion for teaching. Im absolutely impressed!!!

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

Classy, classy, classy!…read more When their school did not offer *exactly* what I sought, Mr. Henry Bahrou recommended...a competitor. Five stars for professionalism!

Terrible customer service experience, would not recommend this school to anyone…read more I scheduled a free, 30-minute introductory flute lesson with Chloe on their websites calendar as instructed by their team. I got a call several days later canceling because Chloe would be out of town. That shows incredible mismanagement, but is not a dealbreaker. Things happen. I called them back. The receptionist mediated a rescheduling with Chloe for several days into the future, and I was very excited to finally get a flute lesson in, as I am paying for a rental flute under the impression that I'd be able to go to Grosse Pointe Music Academy. 90 minutes before my lesson, which I structured part of my day around, Chloe cancels. Two cancellations before even the first lesson tells me there is no reason to proceed with GPMS, especially with Chloe, who clearly cannot maintain a schedule in a professional and reliable manner. Add to that their website has outdated information, and the person who responded to my initial web inquiries who said they'd find me a teacher originally never got back to me (I had to email them back after a week-plus of silence), and I think you get the picture. Stay away. Can't believe I'm going to say it, but I think I'll go with a corporate option. I've done Guitar Center before. Maybe I'll have to switch instruments and send my flute back, which stinks, but I just want to play jazz. If you ever had the sense that people are not reliable anymore, really avoid this school, because it will just confirm that belief and make you a little more frustrated with what society has become.