Terrible customer service experience, would not recommend this school to anyone…read more I scheduled a free, 30-minute introductory flute lesson with Chloe on their websites calendar as instructed by their team. I got a call several days later canceling because Chloe would be out of town. That shows incredible mismanagement, but is not a dealbreaker. Things happen. I called them back. The receptionist mediated a rescheduling with Chloe for several days into the future, and I was very excited to finally get a flute lesson in, as I am paying for a rental flute under the impression that I'd be able to go to Grosse Pointe Music Academy. 90 minutes before my lesson, which I structured part of my day around, Chloe cancels. Two cancellations before even the first lesson tells me there is no reason to proceed with GPMS, especially with Chloe, who clearly cannot maintain a schedule in a professional and reliable manner. Add to that their website has outdated information, and the person who responded to my initial web inquiries who said they'd find me a teacher originally never got back to me (I had to email them back after a week-plus of silence), and I think you get the picture. Stay away. Can't believe I'm going to say it, but I think I'll go with a corporate option. I've done Guitar Center before. Maybe I'll have to switch instruments and send my flute back, which stinks, but I just want to play jazz. If you ever had the sense that people are not reliable anymore, really avoid this school, because it will just confirm that belief and make you a little more frustrated with what society has become.

Classy, classy, classy!…read more When their school did not offer *exactly* what I sought, Mr. Henry Bahrou recommended...a competitor. Five stars for professionalism!

The gentleman in the store was very quick to greet me and offer assistance. He asked what he could…read morehelp with and I shared that I needed a new string. He found what he had which appeared to be only one, but I asked if he had any other brands. He did some additional searching and located a better mid range string. I would have liked a few more options but I don't blame this on him. The supply chain issues are the reason for limited supply of things in my estimation. With the second option in hand, he looked up the price, gave me a slight discount, and had me on my way. Friendly and knowledgeable. I will use these guys in the future if the need arises. Thanks again for the positive experience.

Been going here for over 15 yrs with great service but not that service anymore. My third child…read moreplaying an instrument and we go there for a repair and they were closed mid day . Came back the next day and was told the repair person is only in on Wednesdays. I come back the next Wednesday , leave work to get there right at 11am before they open. They never opened! Waited an hour . Call the phone number and no one answers. The lady at the counter is extremely rude too. Very limited business hrs posted and then they aren't even open the hrs posted both times I went there in a week span. Found a new place to go today and will never be giving my business to this place again.

Why would you shop at Guitar Center, or some faceless online site when you can get a deal like…read morethis? $20 out the door, because they always throw their customers a bone...and these were already discounted 30% off list price. Shop Local is easy, when you have a place like Huber Breese Music!

I'm originally from Nebraska and have had many guitars worked on and I've never had such helpful…read moreFAST, and I mean same day, service. Robby not only saved me money and time, but the overall look of my guitar. I'll be back anytime any of my or my husband's guitars need ANYTHING. Added bonus there is some definitely gorgeous eye candy hanging from the walls in the form of guitars. We've been looking into getting a drum kit and I'm sure they are stocked in that arena too.

Purchased a ukulele and accessories from Joe a couple of months ago. Everything about the…read moretransaction turned out to be perfect. The instrument was flawless and the accessories (case and tuner) were just right for the uke. Much better experience than what you get at the big corporate retailers.

Every time I come here this guy is sooo rude! He has a big sign with books on it saying "$1 for…read moresale" my dad goes to look and he says "can I help you, those aren't for sale they're pre sold". Lol then why are they in a box sitting there with a sign? This is the third rude encounter. He could have said that way nicer- it was so snobby and unnecessary. His customer service sucks! Yikes we won't be back for sure! Rather go up the street to a better music store where the person is actually nice and wants to sell stuff.

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

Very rude on the phone and we're super delayed with guitar repair. Didn't seem like they cared…read moreabout me. Won't be going here ever again.

I always have a great experience at the Detroit store. I try to stop by often to see what they have…read morefor used gear. They have a great selection and Indigo always does a great job stocking hard to find items. My advice be patient if they are busy. They never disappoint and will do anything they can to help or save you some money on a purchase. Thanks again

Knowedgable instrumental people and good place for learners and experts alike…read more Smart and real music people

To do a full rebuild on my tenor he wanted $1k, with $500 up front for supplies (pads, resos,…read moreetc.). After he strung me along for ten months I finally picked the horn up in pieces, the only thing he'd done was straighten the body tube and yank out all of the pads from the keys. He refused to refund any of the deposit, even though he hadn't even ordered any of the pads - claimed to have done half the work. He had previously quoted $140 to straighten the tube, which would require him to refit all of the keys and give it back assembled and in working order. My new tech (who didn't ask for an up front deposit) needed to do a bunch of key fitting before he could put it back together, the thing was a mess. Half the work done, my ass. Eventually he offered to give me $200 back but it's been weeks and he's just making excuses. Yeah, I know that I should have pulled the plug months sooner before he'd done anything at all to it, but I'd always liked the guy and didn't think that he'd backstab someone who'd always been a good customer and had recommended him so glowingly to everyone who asked. I wonder who else he's ripped off; I doubt I'm the only one, and the place looks like he's having serious cash flow issues. Stay away.