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    Not Just Grass

    3.3 (19 reviews)
    Open 7:00 am - 4:00 pm

    Services - Not Just Grass

    Irrigation design services

    Landscape design

    Landscape maintenance

    4 More Services

    Landscaping building design

    Greenscape design

    Design services

    Tree care services

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    Shoddy service. Steals your pavers, doesn't finish the job, no response to come fix. Lots of bad reviews on Nextdoor app.

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    Review Highlights - Not Just Grass

    The project took a few days to complete with the owner, Greg, on-site for most of that time.

    Mentioned in 7 reviews

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    Rooted Outdoor Living

    Rooted Outdoor Living

    (20 reviews)

    We had a wonderful experience with Rooted Outdoor Living. From start to finish, the entire process…read morewas genuinely enjoyable. What stood out most to me was how seen and heard I felt throughout the project. Dawn took the time to really listen and understand what we were hoping to create and she delivered something more beautiful than we imagined. Her landscape design was so stunning that we're actually planning to frame it, it's truly a work of art! It was also so refreshing to work with a woman-owned business in this industry. I never once felt like I was being upsold or talked down to. She made every effort to work within our budget and I felt respected and included every step of the way. You can tell Dawn genuinely cares about both her clients and her team in the way because of the pride and care that show up in every detail of her work. The crew was friendly, professional, and tidy, and the communication from start to finish was excellent. They worked very efficiently and did a beautiful job bringing the design to life. Every question I had was answered promptly and thoughtfully and I always felt in the loop. I can't recommend Rooted Outdoor Living highly enough. They're a small local team doing incredible, honest, and artistic work. It's the kind of business I'm proud to support and tell everyone about!

    Dawn was great to work with. She took the time to carefully plan and design landscaping that works…read morewith the existing space and met all our needs. We ended up framing the drawings she provided because they we so beautiful! Throughout the project we had a few changes and additions and Dawn was surprisingly accommodating. Her crew did a terrific job and were clean and professional in their work. Rooted Outdoor Living was not the cheapest option we explored, but their professionalism and quality of work made the cost absolutely worth it and I would argue represents a good value for what they provide. We are looking forward to enjoying our new outdoor space for many years.

    Tom's Creative Landscaping - Poor edging,  merging with the lawn after one season

    Tom's Creative Landscaping

    (8 reviews)

    Tom and is crew landscaped my whole backyard in 2005. This included removing old (except for a few…read moreshrubs that I wanted to save) and installing sod, trees, shrubs and a unlock patio. They did a great job in plus 90 degree heat. This year (6/2021) I had Tom and crew out again. This time to install a new tree, shrub, mulch, remove 4 bushes that save din 2005 (should have had them removed then) and to seed over an area that needed repair. Again, hot and humid, but the crew pushed forward and did another great job. When you are doing your due diligence I highly recommend calling Tom's Creative Landscaping of Sugar Grove to get quote. Tom is easy to work with and will help you achieve the landscaping you desire.

    We just had a large project completed by Tom and his crew. It involved a lot of planting, leveling…read moreof the yard, brick paver work and installing another drain that attached to our existing drain. We are completely satisfied with his work and the communication with Tom. He estimate was incredibly detailed and he listed individual items separately. We added things as it started and he was more then accomidating. Ironically, when Tom came out to give us an estimate I thought he looked familiar. Later that week I was shredding old statements and bills from the house and I found the old landscaping bill from 2002 after we did a 2nd story addition. It was from Tom. Completely by chance we ended up with the same landscaper 18 years later. We were happy back then and happy now. We just underwent another house remodel and a front porch addition and our yard was basically dirt. It looks so good- I highly recommend Tom.

    Spring Bluff Nursery

    Spring Bluff Nursery

    (17 reviews)

    $$

    Tried out their U-Pick Vegetables and zinnias with my son today. It was a great time. We picked a…read moremason jar's worth if zinnia's for $7. We also picked some San Marzano tomatoes, green beans, cucumbers, carrots, and sweet peppers. I would love to buy some chicken eggs next time. My son also enjoyed feeding the goats and can't wait to come back to feed the chickens. All of the staff members were friendly, but Ken was amazing. Even my son said, "He was super nice!"

    Since the new owners, Not Just Grass, bought the business from Tim Norris and his family and still…read moreuse the Spring Bluff name, the quality of certain services has gone down. My recent experience is an example of this, I have been a long time customer since Mr. Norris owned the business; I was planning on continuing to use the services of the new owners/Not Just Grass as usual for all my landscape needs. Last April 2024, after working out details in March, I had old shrubs removed from the front of our house and new and different types planted. However, the work supervisor (Tyler) did not come with the work crew to lay out the planting plan, he had given them a work diagram, so unfortunately some of the shrubs were planted too deep, spacing was wrong on one side, and no soil amendments added, etc. I had asked for dirt and mulch to be added, but no mulch was added around the new plantings (I had to do a couple of bags myself around each plant later to help keep the soil moist after watering). They also left deep ruts in the yard/grass with equipment while removing the old, large yews. I contacted Tyler about the ruts and he did have them come back to fix that, however a year later now and the area is still sunken and no grass in spots (I will have to do a proper repair myself again). Tyler did not come back to supervise that original rut repair work. Flash forward to Spring 2025 in March, I contacted Tyler again because 1 of the shrubs had died last Fall (it was planted too deep) and another also looked dead at the time (before leaves started coming out), I let him know this and asked about replacement plants since they were under the 2 year plant warranty that Mr. Norris always provided and currently, Not Just Grass still honors. I never got a response, it was basically crickets. I sent text, e-mail, I called and left a message. I called the office and spoke to Kris who relayed my concern/messages on, but still no communication/follow-up from Not Just Grass/Tyler. Finally, I had run out of patience and had enough of the poor quality of service and called the owner, Greg V. (spoke to Kris again because he was out) and I also sent an email to the plant nursery. I explained to Kris and in my email(s) the lack of communication on their part and that I just wanted a replacement plant for the dead one (that I expected the same variety, a certain size to match the ones that did survive, and for it to be healthy), and that I would come to the nursery to pick it up myself. I also explained that I would be taking my business elsewhere from now on because of the poor service and quality of work. The owner did respond once in an email trying to tell me that Tyler had reached out on May 9, 2025 (nope, I never received a text, phone call or email from him and give me a break - May 9th 2025, when I had been trying to communicate with him since March 2025!!). The owner offered to have them come plant the replacement plant or I could pick it up as I had told them that was my plan. I replied that I hadn't heard from Tyler and that I would come pick it up and what I expected the quality to be, etc. When I went to pick up the plant, I was basically given the cold shoulder by Tyler (landscape supervisor) and Mackenzie (the plant nursery manager), I did see them, but they ignored Kris when she asked Mackenzie if she wanted to talk to me, Kris was told they were busy as they whizzed past us. Tyler indicated to us that the plant was down at the end of the nursery building. Kris, their Admin. who is basically in the office the majority of the time taking care of phone calls and orders, was actually the person who helped me find the plant (it did have my name on it) and load it into my car for me. The soil in the container was very dry, but that also made it easier to lift, and helped us out. I watered it well when I got home. So, there's my recent experience with this company (Not Just Grass) still using the Spring Bluff Nursery name, but not providing the quality of service, plant knowledge, and dependability that the former owners provided to their old and new customers. Also, their prices have gone up! It's just sad and no way to treat loyal customers! I have found another landscape company, thankfully, who have already planted the replacement shrub, added soil amendments, fixed the other planting that was struggling, and nicely mulched the area the way it should have been done last year.

    Hope's Landscaping - Woodridge- Sierra Westport with Series 3000 black accent and Sandstone Brussels edge 3 tier patio with step down firepit area and seatwall

    Hope's Landscaping

    (47 reviews)

    We contacted Hope's Landscaping in July 2018 for an on-site consultation. We had an aging deck…read morethat was getting little use and wanted to know what was possible if we were to replace it with a brick paver patio. They promptly set up a visit and Ernie came out and checked out the area. A day later, he came back with a vision for what was possible (we literally had no idea what to do and were relying on the opinions of contractors). He explained what would fit the space best, what sorts of things would detract from the space, and the best "bang for our buck." He was open with his pricing, laying out all the details of what was included, discounts, etc. We decided to go with them to: 1) Remove the deck 2) Remove two older raised garden beds 3) Remove an area of pea gravel separating the raised garden beds and deck. 4) Create a two-tiered patio, with curving edges, that steps down to a built-in fire pit and a half-moon style stairs leading up to the adjacent sun room. 5) Put in garden beds edging the patio with custom plants. 6) Finish the area with sod. What followed is the only "less than 5 star" part of my review. We were told a start date of August 25, contingent upon rain and other projects; we completely understood. Late August came and for a couple weeks the communication about the project progress came to a standstill. It took about 3 weeks of voicemails and emails to finally get a response and explanation about the delay (health issues with crew members and some weather delays). I expressed my concern about simply improving communication and from that point forward, we had no issues with the office folk, Ernie, or anyone at Hope's. I think it was simply that they were overwhelmed at the time. Because of the delays, our project ran into a winter "pause." The deck was torn out late fall in 2018, and then in April, the work on the space truly began. One thing that we were VERY impressed with was the thoughtfulness each and every day by the work crew as they packed up to leave. They would pick up the area, organize any tools or bricks, blow off the patio, etc., just to make it "look nice" until the next day, even if the area wasn't even close to being ready for use. When the project got close to being done, Ernie met with us regularly again to discuss the garden beds, finishing the project, and other details. We were given a list of plants to choose for the garden beds (custom listed and appropriate for the shadiness of the areas), and Ernie was receptive to my wanting to create (on my own) a small in-ground strawberry garden (in the pictures, this is the rectangle of bare dirt not covered by the new sod--Ernie gave his opinion on the size and placement of that bed so as to not detract from the appeal of the patio and other beds). All-in-all, we would hands-down recommend Hope's Landscaping, especially if you "lack creative vision" like we did. Ernie has a talent for creating a project FOR YOU and FOR YOUR SPACE.

    Ernie came out on time. Work was done professionally and expeditiously. Communication was…read moreoutstanding. I would hire them again. (they graded, laid sod and made planting beds in our back yard after we had a pool removed and deck replaced)

    Not Just Grass - landscaping - Updated May 2026

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