AVOID AT ALL COSTS! We are a Military family. It was our daughter's first communion and a very happy moment for us . What could go wrong? There is an old senile guy in there, he could be Arab or something, not sure. This man is VERY DISRESPECTFUL. He doesn't know how to talk to people. I call him senile because that was the most RANDOM unprovoked disrespect I've ever experienced. To be honest, I am convinced that he's racist too. When you come in there and it's time to collect your money, he knows how to put on an act. But after that, he starts doing a bunch of random things like he's profiling you. Almost like he wants you out of there like he's thinking that his failing store is about to get robbed. It's very weird. Believe all the negative reviews and take your business elsewhere! Now as far as quality, don't bother! All their equipments are outdated. No one there appears to know anything about Photoshop or whatever outdated software they're running. A child could do a better job than that. I should've known when I seen all these mediocre photos on the wall. Believe all the negative reviews and take your business elsewhere! read more

I never leave reviews EVER but ABSOLUTELY do not go here. I wish I had read the reviews first but they charged me 45 bucks to get 2 disposable cameras developed, and I asked for an email receipt instead of physical. After 2 months, no receipt and no photos. I called and they said they cant get a receipt now because its been over a month. They then sent me someone elses photos. Luckily this was a work expense and I could use my card statement to get reimbursed, but do not go here unless you want to lose 45 bucks for no reason read more

Visited on March 15,2024 1:15pm I came to retake my passport photo bec I didn't like the ones from the previous day. I was PAYING for the retake as Walgreens no longer offer the passport photo service. I reached for the mirror to check myself, the mirror dropped. I offered to pay for the mirror. The gentleman (late 20's early 30's male with brown hair and light mustache) asked me to just bring him another one from Bargainland. I said it would have to by the end of the day because I was in a hurry. He took my photo. Told me it was $17.32. I PAID for the service. I gave him $18. Never received my change. I told him that I would be back for the photos as I had my toddler and other son there. The previous day it took 15 min to print out. He mentioned that he didn't want my money, I can replace the mirror. I did go look for the mirror at bargainland before I returned. They did not have handheld mirror. I saw the time as I wanted to mail the item out at the post office and I went back for my photos and indicated that Bargainland didn't have the mirror. The then said that my photos would be another 10-15 minutes and I have time to look for a mirror bec he had customers needing a mirror and I broke it. Dude, I offered to pay for the mirror. I had my child with me and he thought I was going to go on treasure hunt before receiving my photos. I went to the dollar store next door and purchased TWO HANDHELD PLASTIC MIRRORS. I went back and asked to take his pick. He complained that they were cheap mirrors. At this point I was just like give me my photos as I needed them. He held up my photos complaining that I broke his mirror and came back with cheap ones. The whole neighborhood is filled with discount stores and to hold my photos hostage because he didn't like the quality of the mirror is egregious. I asked for my photos again and I said that I would never do business with this place again. He said he doesn't need my business. Rude and unprofessional. He received TWO mirrors ( paid $6.58 for) and $0.68 from my change. In total $7.26 in addition to his overpriced photos. I was there a few months ago to have my children's passport photos done. No problem. Was there just the day few days ago. No problems. I just didn't like how the photo came out. Others were complaining about the high prices to print out documents etc. I will never visit this establishment again. To think I was considering doing family photos here. Do business at your own risk. read more

I got a photo enlarged plus bought frame and was charged almost 3 times the actual cost when I check back 3 days later and the idiot that did the transaction had the gall to tell me to bring it back I asked if he is going me my money and he sais no he would throw it on the floor and step on it and I would not get back a cent he was the worst sales person I ever came across .He brought out a bat to beat up a man while I was in the store last week read more

THEY ARE DISHONEST AND CHEATED ME. DO NOT SHOP HERE. I was quoted one price and then they doubled it after they printed it and then they only printed half of what I asked for and claimed I ordered half. they made me wait an hour without helping me and then were extremely rude and rude wouldnt let me talk to a manager. I couldn't believe how much they screwed me. read more

I have tried three times to get passport photos taken here, in the hopes of supporting a small local business instead of a chain. I even called to verify that they were open (and when they closed.) Yet each time they are closed when I get there. This is wild!!! Be honest if you're gonna close early and/or update your posted hours! read more

Literally the most awful service I've had at any business in Brooklyn. I've never written a review in my life but felt the need to. GO TO PHOTO LIFE a few blocks up from this place, they do everything 500x better and cheaper. Dropped photos off to be developed on Sunday, said they would be done that day, then I call Monday, it'll be done later today, nope ... call Tuesday AM, it'll be done by end of day, nope ... call Wednesday and they claim it was already sent out. It wasn't. This, by the way, was a digital order ... but they made me come on the bus 30 mins each way to show them I didn't get an email so that they could send it again. In-store after searching my email (twice!) they finally say they'll send me the pics, and after a 30-min wait, I get them. I only went here because better options were closed on the day I needed them. After a 3-day delay, I got them after having to travel TO THEM to send a digital order. Also while I was in the store, multiple other people were in there complaining about other issues. They are 100% using fake reviews on Google to cover-up the horrible reviews they have here. DO NOT go here, there is a better cheaper, faster option right up the road. read more

Steer clear of Nostrand Photo Lab. The staff is rude, they advertise false prices, and engage in inappropriate and extremely lewd conversations. Save yourself the trouble and find a more professional shop elsewhere. read more

do not go to this place. it is a fucking scam. i had to pay before he printed it and the photo is completely off. i also was not given my change and when i said something about it i was made to be the problem. its a shame! you try to sit and support small businesses and they try to steal and give you bullshit. i should've known cuz they also got a whole bunch of stolen stuff in there as well. please be aware and do not go here!!!!!!! read more

First off they lie about the prices, charged us $25 extra just to use a card and the pics came out spotty with black spots on it then tells me my dress was dirty so i point out that all the pics have it even on the background. Which is outdated old and they need to take that extra money to stealing to get new backgrounds started coughing back there from all the dust. Some pics are darker than others and i didnt get much pics of my baby because she started crying so he ended it its like they dont comprehend what u saying at all. They print wrong pics on purpose so u pay to get the ones u wanted and still print the wrong ones. The price add up to 107 they tell u 117 then charged us 132 for wrong spotty pics read more

Thieves. They know their color printer is below par. I had one page printed and there were streaks all over it. Their response was "yeah there's nothing we can do about the machine. We know it's not great, but it'll still cost you $2 for that page." I said I'd pay $1, even though they didn't deserve $.25, they said no it's $2 all the while admitting the machine prints color copies poorly. Luckily, I'm a respectable person and paid. Stay away from this cheap and awful business. **in response: you're lying. You never said I didn't have to pay for it and you never made it clear that if I left the copy I wouldn't have to pay. Give me a break. Your female employee and male employee made it clear that the machine was broken (AFTER YOU ACCEPTED MY PRINT JOB!) and there was nothing they could do and it will cost me $2. What lies! I would've gladly left the crappy copy and not paid. Next time tell the customer the machine is broken before printing! read more

They try to sell customers thier most expensive packages saying everything includes including digitalprints. However, after the photo session they try to scam for more money by saying not all digital prints are included. SCAMERS read more

Not very trust worthy peopl, i asked for simple copies and they did as they wanted charging me 211 dollars for something thet was worth about 50 dollar, i came back to get a reciept and they actually faked one, they are not very good!!!! read more

This place is an absolute disaster. HIGHLY would not recommend. I walked in and handed the guy who was there two rolls of film: One color and one B&W. I mentioned that the B&W roll was around 3 years old and asked if it was possible to develop these photos and he assured me that it was possible by saying "yeah we can take anything." The color film was from a year ago from a Kodak disposable camera. I was supposed to receive 36 B&W photos and 27 color photos (63 total). When I came in a week later and received the photos, I looked in the envelope and I saw 11 photos total and was shocked. I asked the guy where the rest of the photos were and he said they weren't able to print them. I asked for my money back and he said "no refunds." When he said that, I told him that was not okay since I paid $40 total ($15 for color and $25 for B&W.) I came back later on to speak to the manager and was told the same story. I said to this guy "So I'm not gonna get my money back?" and he said "HELL NO!" which was extremely unnecessary. His manager decided to speak to me and basically told me I was paying for the development of the photos and that I wouldn't get my money back. I told him that was ridiculous since the photos weren't even developed and he told me that it was my fault because I don't know how to take pictures which is not true because I have experience in developing film. The guy told me he started in film photography taking pictures of weddings and they both continued to be nasty. This was surprising to me considering how terrible my photos came out. He continued by saying "You must be broke and need the money" which was stupid to say considering I paid $40 for something I didn't even get. I cannot let this one go without a fight considering how unjust this situation was. I was more upset than anything about losing my memories than losing my money. These guys are scamming black people because they think we don't know any better, but I encourage you all not to support this business any longer. read more

See all

They are awesome with great service and quick turnaround. Thanks Nostrand Photo!

I love supporting local businesses, but the employees here have NO idea what they're doing. I brought my own paper to have my resume printed. Very simple printing job, right? Wrong. Every time the girl printed, the paper came and with a yellow streak. She kept claiming it was the paper I brought and said I should purchase theirs instead ($2/ea). Um, okay. She printed with their paper and, unsurprisingly, the yellow streaks appeared. I asked her to change the printer toners, BUT SHE DIDNT EVEN KNOW HOW. The worst part? They charged me for a yellow-streaked resume that I couldn't use. 40 minutes for a failed printing job. read more

Great place to develop photos quickly, and super affordable! I took 6 rolls of film taken on vacation to Nostrand Photo Lab and they were ready in a couple of days. Tons of large scale printing services available, too. I definitely recommend taking your business to NPL. They have Groupon and Yelp deals for first time customers- check them out. read more

I decided to try this place since it was close by. The previous reviews state the passport pictures were $11. Ok not bad. However the pictures were not for me but my son. So I got there and was told the pictures are $15. Not sure why because the child is sitting on the same seat as the adults, and you are using the same camera. I got my son to sit still so you didn't help there either to charge an extra $4. I don't think I will return as their prices seem to be a little pricey for me. read more

They got my 1yr old's passport photos done in one take. Whole process took 10 minutes from start to printing and payment.

I walked in, was greeted by the only employee. I was told that cards were not accepted so i walked to the Walgreens just down the block , got a nail polish to get some cash back. There was a small digital camera to take the photos, but it was a good quality photo. The employee made sure I didn't look crazy and made sure to fix my hair behind me. $11 for passport photos was not bad as I got 4 photos ... There wasn't an option for two, which there should've been ... Also it was a bit irritating that they don't take cards when everyone in the world takes cards now a days. Even on those stupid cubes on the phones. I thought the prices for picture frames were 100% overpriced and quite frankly besides passport photos, I honestly haven't the slightest clue on earth how they make any money. Even the very small inadequate frames were over $20, I could do nothing but laugh as I waited for my photos. There are tons of passport photo places all over nostrand avenue, this was closest to my current location, and I was pressed for time. Would I go back again? They were just alright, and probably only if I was in the area. Also have your money ready, there will be no processing of your photo until your bill is paid in full. read more

Great guys, super helpful! Fixed a photo that printed out fuzzy (because of the flash) and was eager to help me find the right photo to print. Quick and easy! read more

Real photographers and other creatives should avoid this shop -- they have very poor customer service and no value for their craft. Check out PhotoDom in Bushwick for better services. read more

Took my small wallet size pictures to be blowing up a little bigger came out beautiful price was kind of all right had asked for six apiece came out to $30I was get what I asked for no problem the second time I've been been in neighborhood for years read more

This store is terrible. I went there bought passport pics and found that the pics did not meet the US specification. They refused to give me a refund or credit. read more

Have used these chaps a few times to make copies and posters for my band. Nice guys, easy to work with, good quality, inexpensive. I will continue to use them. read more

If you need to make a single copy or get a passport photo this place is fine. However if you need a time sensitive work product, good luck. I needed 3 coffee mugs with photos for a holiday party. You would think, no big deal. I showed up when the store opened. Reviewed the photos and background with the person behind the counter. Only then I find out the machine was broken. No worries the machine will be fixed by noon by the boss. The boss shows up at 1:30pm who tell me "machines break". So I ended up going to the party empty handed. For a business whose livelihood is based on technology and machinery good luck to your business or need a big project completed in a timely manner. Trust me, I will be taking my business needs elsewhere. read more

They are extremely expensive for no reason.. believe me I will my money on anything.. but their quality of work is very POOR. Believe me

A very good studio, photographer was professional and took great pictures in few minutes. I went there fora residency headshot, their prices were very reasonable and they delivered the pictures quickly. Highly recommended for headshots. read more

Excellent photo lab and I'm very pleased whenever I do business with them! I have a modified camera that is meant for 120 film but now takes 35mm film, and these guys are the only ones I know of who will develop the film and scan it (manually) to make the images digital, frame by frame. They offer tons of other services too, such as image restoration, all sorts of printing, etc - so no project, as odd as it might be, is too difficult for them; they do it fast, they do it right, and they put a great deal of care into it. The staff is very friendly, and they're very accommodating to specific requests. They're also very helpful, and will explain everything/answer every question you might have. I definitely recommend them, and whenever I have film to develop, I always go straight to these guys. read more

I love this company! I don't write reviews but had to for them. I came here for an enlarged photo for my grandad's funeral taking place the next day. Within the same day I arrived (couple hours really) they received my photo, enlarged it, and edited it. It's so beautifully done that I'm emotional. John and his staff went above and beyond for my family and I will remain a loyal customer. Thank you so much Nostrand Photo Lab! We are deeply grateful! read more

Got my flyers done over here John did a good job of Lemme me know the difference with the sizes and material of the flyers. These guys do everything pointing goes definitely would come back for my next batch of flyers read more

I have been to this place a handful of times. I work in Manhattan, so I usually run my errands after of before work while still in "the city" around my work place. But the few times I needed something quick and I happened to be in my neighborhood, I've come to this place. So far, they have been helpful and friendly and I got what I needed. No complaints. read more

I'm leaving the country tonight and needed my photos fast! So I looked on yelp and found this photo lab. The staff are really nice and helpful. The best part is my film will be done in a few hours on the same day! I will definitely be going back, and I suggest you give them a try also! read more

Found them on yelp after seeing a few mixed reviews about this place, i decided to give them a try. i was pleased i did its an unforgettable experience. let me tell you a little about it i came here to take some passport pictures of my kids and was told that we are all dressed up and might as well take some easter photos maria was very professional and new exactly what to do to make us have a comfortable and easy session she took our passport pictures and brought us to the back where they have a large photo studio and with the assistance of tony was able to capture the greatest of pictures I've been waiting to get for my family and i after talking to them both for a while i realized that this is a family owned small business that has been in the neighborhood for about 20 years now and have evolved from many different stages of photography the owner has actually practiced photography for over 40 years and personally trains each and every one of them. Now thats dedication to doing some thing you love I'm truly astonished not sure why any one would write anything bad or give them a bad review but i truly would recommend this place to my loved ones and anyone else in need of a great establishment . A+ read more

See all

I've been to this business twice and, each time, have only needed advice. They were very friendly and helpful, in both cases. I'm impressed with their attention to my needs, as merely a potential customer and not a paying one. If I have any photo or mobile needs, I'd definitely come back. read more

I will say this is the first time in a long time that I came to this business and actually had great customer service. Regina was very helpful and patient with helping me with everything I needed. I was recommended by someone I know to get passport pictures done correctly here. Highly recommend ,Great job you guys. 5 star service. read more

Great service, you guys went above and beyond and great conversation, thanks a mil guys!!!!!

Horrible experience. The woman working initially didn't understand my request (which we had spoken about prior to my arrival via phone). When she seemed confused, she told me she had a "fun night" and was a bit out of it. Furthermore, the price that I was quoted over the phone changed once I arrived at the shop. The woman working seemed to be relaying arbitrary prices that were not printed anywhere in the store. When I asked about the pricing structure and why it changed over the course of 30 minutes, she told she's "simply a worker" and that I could speak the owner when he's at the shop. Her attitude was quite poor throughout my visit. I needed the item printed that evening, or else I would have gladly gone elsewhere. She worked on the computer and attempted to print my item, until I finally asked how it was going. She didn't want to show me the print, and I kept asking to see it. She finally showed it to me. The text looked blurry and she had attempted to stretch the border around the text "to make it easier to cut." Needless to say, her efforts did not produce a good result. When I told her that was not what I asked for, she proceeded to complain and told me she had never printed what I asked for...which would have been nice to know during our initial phone call. I asked for my money back as she huffed and puff that she was just trying to help. I do not recommend this place. Save your coins. read more

Amazing staff very honest.. Wedding pictures were amazing they did my brothers wedding and video couldn't complain I'm speechless!

I was pleasantly surprised with this place. I needed a few pictures resized for a locket, and the employee did it quickly and with great attention to detail (cutting the resized photo to fit, etc). He even replaced a missing plastic part used to cover the photo! No complaints, just very satisfied. read more