Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

Our heat was not working correctly and the temperature was in the teens that day…read more We called Dads Mechanical and they came as soon as they could and stayed until the problem was solved. This company is great, with professional technicians that are pleasant and explained, in detail, what our heating problem was. The service cost was reasonable also. This was not my first time using Dads Mechanical and it sure won't be my last. Great job!

I had AC issues --drain pan/shut off valve ... They came…read moreright away on a Sunday, fixed everything. He stayed to make sure it was all working, the house was cooling down. Absolutely great service at a great price!!

Big fan of Pierce Heating & Air. Well, as much as one can be a fan of a company in this industry…read more Truth is, anytime you have HVAC work done, it's expensive. Just the way it is. Nothing you can really do about it. But Pierce is reasonable. Vernon Pierce came out to our house and looked at my AC unit. I told him what I had already been quoted. He said, "That seems high to me. The problem with this industry is that people are dishonest. They will deliberately sell you things you don't need. But I'll have a look." After looking, he agreed that the original quote I received from another company was too expensive. And he charged me $750 less than the other guy to do the same thing. New AC unit is running great. Vernon was very friendly and professional. I highly recommend his services if you're in need of some heating & air work.

I had to have both my A/C and furnace repaired within 30 days (thanks Kentucky fall) and Vernon…read moreprovided amazing service both times. He didn't try to oversell me, explained what the problem was and my options, and had me living in a comfortable house quickly. I hope that I don't need their expertise again soon, but I won't think twice to call Pierce Heating and Air.

VERY EFFICENT, very Acknowledgeable, all around wonderful service! Our technician was Shane & we…read morehighly recommend him and A & I for your heating & air needs.

A&I replaced our heating and air about 3 years ago? When the furnace was being installed (in a…read morecloset where it was placed when the house was built), I noticed immediately that there was no way the door would cover it as the new furnace stuck out further than the opening. The installers phoned the office and every manufacturer was called to see if they had a furnace that would fit the dimensions. Unbelievably, there was not. I have to give these guys credit as they tried tirelessly to come up with a plan that would allow us to close up the opening with a door. I came up with the idea to put a sliding barn door over the opening and it was perfect. It allowed enough air gap for safety. We have been pleased with both units (Goodman), especially with efficiency. We've had to have two service runs and they have showed up promptly same day. Please note the new name of this company (it was sold out) is now Above All Mechanical. Same phone number.

We were recommended Pat during the purchase and sale of our home last year. He was awesome as the…read morehouse we bought had a 30+ yr old monster that he kept working and did service calls same day several times. We recommended him to many different people. Then we were doing a remodel, we called him in to see what we could do about moving a return and supply lines. He gave us a pretty cheap estimate and said call him when the walls were out. We called, he came and cut new holes in the walls for the return and said he would be back on Monday because he needed more supplies. He never answered the phone again. Didn't even tell us that he couldn't do it, just wouldn't respond. After a week with holes in the ceiling to the attic and stuck on the timeline of our reno because nothing could be moved forward until the duct work was moved, our A/C failed and stopped working. We called again and said even if not doing the duct work, please help us. Temps are 105 and no air. No response. We called someone else for a $400 fix and contracted another company for duct work for $3300. Also there was a vent from the furnace with a recalled part and a cracked pipe. It was leaching carbon monoxide into our house when the heat was on. He has seen our 3 little kids, and told us nothing about any of this. Now we are going to have to replace the system. I really trusted Pat and liked him a lot but I feel horribly let down after this.

It was August hot in the middle of June and our air conditioner stop working . A coworker…read morerecommended Pat to me. I called at 3:00 in the afternoon and shared my heated hot concerns about not be cool. I was prepared for a couple days before he could see me. He said he would call around 6:00 to see if he could come over. I told him that was not expected that, I could wait. He said no promises but he would let me know. To my surprise he contacted me about 6:00 , and said he would be there in a hour. He came fixed and unbelievably price. He was super friendly, knowledgeable and honest I have him now servicing my apartment complex. Thank you Pat, your are a truly amazing talented person and now my HVAC ONLY GUY that I will recommend highly!!!!

Terry, owner and technician, did a great job replacing my furnace blower. Here are other reasons…read morefor my 5 star review: 1) I put in service request with 2-10 home warranty, and 3 minutes later, he called me to set up apppointment on the same day. 2)Terry doesn't give you the 12-5pm service window---he sets a time and sticks with it. 3) professioanl, friendly, and honest. This guy knows his business, and has great customer service!

It was almost impossible to find a qualified person to install my Hallman Industries Italian range…read more So, last February, I was extremely grateful that Mr. Calvert decided to do the job for us. I found him by calling a high end appliance store. I bought my range at Home Depot, but the box store did not have anyone on staff to install this kind of range. Mr. Calvert and his helper did a good job putting the range in place. But, he failed to calibrate the gas flow. I texted him after and explained that I'm burning food, that the gas flow is too high, and I need his help. The range cost almost $5000. It replaced a Frigidaire Gallery dual fuel range. I never burned any food on my Frigidaire Gallery range, but I burn food all the time if I don't continually shut off the burners while I'm cooking with the improperly installed Hallman range. I reached out to Mr. Calvert by text, asking him to please come back and calibrate the range that he installed. Mr. Calvert did not respond to my text. I left a voicemail on his phone, and Mr. Calvert did not respond to my voicemail. He stranded me. I contacted Hallman Industries and was informed the installer was supposed to calibrate at installation. Mr. Calvert should have known that. So I question his technical skill. I learned from the manufacturer that I should not calibrate the system on my own because you need a micro screwdriver and if you make a mistake, it is a very expensive mistake. I was told to call a different appliance company that services Hallman Industries' products. The strange thing is I had called Hallman Industries many times to find an installer last winter, but received no help. Currently, I am being referred to Mr. Appliance. I'm hoping that this will be the answer to the problem. I love to cook, but it's really hard to cook when you need to keep shutting the burners off to avoid destroying the food. I give Calvert Contracting one star because Mr. Calvert should have calibrated the burners on installation. He did not. Then, he ignored my text messages and my voicemail. I would've respected the company more if he called and said he doesn't know how to calibrate gas burners -- and that's why he didn't do it. Then, if he had referred me to someone else, I would've been happy.

Several years ago we purchased a replacement built in Microwave Oven from Bonny Castle Appliance…read more When it was time to deliver the purchase the installer sent by the business was Todd from Calvert Contracting. He carefully covered the counter top and went right to work removing the old microwave and installing the new one. He found that our builder/electrician had taken some shortcuts that were not acceptable so he made the changes on the electrical box and the venting as part of this installation. Wonderful job! This past week we replaced our double built in ovens. The purchase was made at Chenoweth Appliance. When the purchase was made the salesman scheduled the installation with their installer. Surprise! Todd from Calvert Contracting arrived on schedule with our new ovens. He brought with him padding to lay on the floor while removing the old ovens. While he was doing the removal his assistant was off loading the new ovens. The team of two worked well together in the lifting out and the fitting in of the new oven. Once again Todd found our builder/electrician had not installed the correct box to plug the oven into. No problem, he made the necessary change and also built up the insert area so this oven would vent correctly. Another wonderful job! In visiting with Todd we found he had not changed what store he works for. Turns out he installs a variety of appliances for several different stores in the Louisville area. We would welcome him back on any installation.

Arrived, scheduled an appointment within adequate time, fixed everything. Solid company with great…read moreemployees.

Really poor communication and completely unaware of what their "techs" are doing. I called…read moreyesterday around 12pm said someone would be here today between 12-5pm still no one here at 630!? Called at 1 to get an estimate "our tech got held up, you actually have one other person in front of you but they should be there by 4. If no one shows up by 415 call back we shut our phones off at 430" called back at 315 "they had something unexpected come up should be 30-45 minutes" I had to pick my kids up from school and take them back to a function at 530. Called back at 415, "still taking a little longer than expected but I assure you someone will stop by today and it should be another 30-45 minutes" called their "emergency line" only seems to be "busy at the moment" tried emailing them, email on their website is invalid. Facebook messager has an automatic reply. Absolutely ridiculous! Update - 641 just got a call back saying they will be here in 20-30 minutes. We will see!