We currently have a home warranty and when our water heater began leaking we called to request…read moreservice. Because our water heater is an 80-gallon we were assigned to Nine Line Services. Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal. We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation. We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful. So thankful for a smooth experience!

These guys are great. Mary, on the phone, is very helpful. The plumbers show up on time, get the…read morejob done promptly, and the charges are very fair. I thought I had an outside water leak, so called the company that handles line warranties for the water company. Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their "time and materials" basis.

I had Davis & Davis come out to give an estimate on re-routing a sump pump discharge line. Brad…read morecame up with a plan that was suitable to me and better than a couple of other plumbing contractors. They came out and did the job in a short amount of time while i was not at home. When done, they cleaned their mess up and called me to explain everything. The job looks professional and it passed inspection. Thanks!

Great customer service quick response good job the guys were very nice and professional highly…read morerecommend

This is no longer Jack Senn Plumbing. When calling the number it goes to Burkhead Heating And…read moreplumbing contractors. I requested a ballpark estimate of a repair and another for a replacement of a 1/2 HP garbage disposal. Treece said that she would have David call me with that, but I never received a call back from that company.

I have used Jack Senn's Plumbing several times. They respond very quickly and always do a great job.read more

I originally called Meyer Plumbing in Brooks. Did not realize that Meyer Plumbing was no longer in…read morebusiness and Tom Sondergeld Plumbing had taken over the business. This new company is extremely over priced! Service call $250 includes first hour of service. The second hour is $175. These prices do not include the use of any equipment. So to snake a drain between a washer machine and the A/C unit which is the same room with a drain cost $575. I HIGHLY recommend looking else where. I deal with many plumbing companies having multiple properties and this is the worst I have ever experienced! It's my fault for not realizing I was not dealing with Meyer Plumbing who was a very honest and reliable company. I can not say the same about Tom Sondergeld Plumbing. Yes you are correct I was quoted the price of $250 for the service call which includes first hour. I was NEVER quoted there would be an equipment fee which was $150. I have never used a plumber where the equipment to snake out a drain was an additional charge. Your Service Tech did come the same day but that was not my asking. Apparently you had openings. Checking around town the average cost is $102.61 - $125.63 per hour for drainage stop ups. Your cost of $287.50 per hour may be average to you but seems extremely high to me.

Let's just start this with I just got billed over $1000 to clear a drain!!!! Yes you read that…read moreright and that's after the "took care of the bill." Keep in mind this is a residential drain and they didn't need to dig or cut into anything. This is absurd but it gets worse, the drain they were supposed to clear, leads to my dishwasher and they seen it needed a new hose SO I HAD THEM REPLACE IT. Now it can't/won't drain and will only throws an error code. Taking it further they just blame the appliance, take no responsibility, and then try and convince you that they are an amazing company and did an awesome job. THEY EVEN PUT ON MY RECIEPT "EVERYTHING WORKING AS IT SHOULD"........ DO NOT DO BUSINESS WITH THEM!!!

Simply the best! I highly recommend - they are friendly, honest and reasonable!! We've used them…read moremany times over the years and have always been satisfied with the work completed.

They came out because we had carbon monoxide leaking in our house because our water heater was…read moreburning orange instead of blue so they came out they were in here for 5 minutes didn't even check the water heater to see if it was faulty or anything or even to see if the flame was orange they came in said the ventilation was wrong left in 5 minutes when the water heater is actually bad. They're lucky they haven't killed anybody yet. Worst experience in my life and we're lucky we're still alive

I had Lance out to do a variety of plumbing jobs at my sons home in Lebanon Ky. He notified my son…read moreon his way and arrived on time. He was very professional and efficient and even took his boots off in the house! He installed a new sink faucet, fixed a broken toilet and replace the expansion tank on our water heater. Everything looks great! He went under the house and checked a reported leak, and took video to prove that there is no leak or water in the crawlspace. He just could not have been nicer AND was very reasonably priced. I highly recommend his services if you're anywhere in this area!! Cindy Osborne

Fast, friendly service: The sewer line had to be dug up and cleaned out. A trap was installed. The…read morework was done on a Saturday. It took all day. The price was outstanding. I highly recommend this company.

Ray's Plumbing and team are top notch! I was in a time crunch, my sink hadn't been draining…read moreproperly for some time due to not having the financial means for repairs and a recent hardship. Rick was sent out, assessed my problem, and not only fixed it, but was very knowledgeable, friendly, professional and understanding. The cost was reasonable and since they went above and beyond, I've just found my go-to company for all future needs! Highly recommend!

I am extreamly pleased with John Heffley Plumbing for a few important reasons,(one) because I…read morecalled late on a friday afternoon and John answered my call and listened to my problem and told me to call Cathy and tell her he had spoken with me and see if she could send a tech out to me , she did and told me it woulld be about an hour.I had no water to my house from a full cistren I just had filled and I did not no why.( 2)Apon arriving about 45 minutes later the tech went into the crawl space and found the pump that was old and had lost its prime as well as had a few other old cracks ,but he was able to restore its prime so I had water .(3) the tech was able to show my son where the old crackes where and advise us to get a new pump and he wrote an estiment and was very professional and very nice as well as taking the time to get the water on and did it all along with explaining the prosses.I was more than pleased with the fast response time,fixing the problem along with the more than affordable bill which I had expected to be more ,I will use them again for whatever I need and would recommend them highly to anyone.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but…read morecould not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on. John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional