Will Noe was friendly, professional and honest. Explained any issues well and was very thorough in…read moreassessing my furnace! I highly recommend him and will definitely call him if I have problems in the future!

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

These people were great personable and courteous . The price was right the service and scheduling…read moregreat. Timely

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

This company provided an impressive customer service experience and quality…read morework from beginning to end. Mr. Buehner is a person of high integrity. He is professional and competent. Pricing is very competitive. The entire crew is very pleasant and they do quality work. This company is truly a cut above the rest.

Ron came to my house today. Told him what symptom the furnace was having and he all but diagnosed…read moreit before we got downstairs. Took him 20 minutes to get it apart. Show me what was wrong. Fix it and put it back together. He was there 35 minutes and only charged me for 30 so it was under The 30 minute service call. Quality guy very honest could've charged me more but didn't. Highly recommend them

I have one rental property that we used to live in. The tenant called me today and said their air…read morewas out it's a Saturday. I'm out of town. I called Automatic Air, they called me back pretty quickly the technician was out at the property in a half an hour and fixed the air conditioning system for a fair price.

I called this company out for a second opinion on replacing my furnace. After doing a thorough…read morecheck which is what the previous company said they had done they informed me that my furnace didn't need to be replaced just a general maintenance. Their honesty was so refreshing. I will definitely be using this company from now on

Top of the line company, top of the line service! Our AC went out a couple of weeks back. MISERABLE…read moretime in my house. I have three daughters and they were hating life. I called around, spoke to one of the big name companies here in town. The sales man was supposed to come and he called to reschedule. During my calls i had called Quality Heating and Air , but I never set an appointment with them. A gentleman from their office made a followup call with me just to see if we had any luck and i explained the situation. He was genuinely concerned about trying to help us out and he offered to try and squeeze us in that day. I agreed to have a free estimate and he sent one of his technicians over. Not only was the technician professional he was early. On top of that he quoted me almost 1000.00 lower than the other guys for the same repairs. They were out the very next day installing my new AC. Talk about quick! On top of all of that they had to do some custom duct work ( we live in the Highlands). The technician showed me how the new duct work would be more efficient based on the age of my home etc.. I was so impressed by their professionalism, price, and attention to detail. Best experience I've had with customer service in a very long time. Do yourself a favor and give these folks your business.

Quality Heating and Air has worked on my home a couple times. They do a great job and are very…read morehonest and reliable. When they didn't fix what they purported to, the owner promptly showed up on a weekend to address the issue. I plan to continue to use Quality for any future issues.

Our home is 27 years old and we have always used Prudential and been extremely satisfied. In…read moreSeptember when it was so hot our air conditioner went out, we called at 10:00 pm and they were here at 11:45 pm and fixed the problem in an hour. Their service and their personnel have always been great. Would not consider using anyone else. The service agreement is also a benefit.

Our AC went out this morning (Saturday) and we kept seeing online where some AC companies were open…read more24/7, but when we called, it stated to leave a message or call back during business hours. Finally with Prudential, they really are 24/7. We called them around 3:30pm and they showed at 6pm. The individual that came, Antonio, was very nice and answered all of our questions. He was very professional and got us up and running at no time. He stated that the capacitor was bad and I was so glad that it was a part that he had. I was concerned that it was going to end up being something that we needed to have ordered. Antonio provided great service and I think that it was a reasonable price for being available during the weekend and being available on the same day.

Maybe at one time Ryan was all he claims to be and maybe he will be again but my last dealings with…read morehim didn't and hasn't gone well. I had used him at several properties, the last was at my home where he installed two new furnaces and AC units. When it came time for service/repairs he COMPLETELY Ghosted me and has yet to explain why. He had said when he completed my installation he would be out of unexplained communications for some time. Maybe he's worked out his personal problems but it left me is a bind,

Ryan Powell did an awesome job! He came to my home after working all day, the same day I called…read morehim, and took care of my repairs! My air works great and he's very reasonably priced! Thanks so much for your help!

Our thermostat had been acting up causing our house to go from cold to hot with no rhyme or…read morereason. Service by Shawn Heating & Air conditioning came out and went above and beyond to fix our issue in this 90+degree weather. He did not leave until the house was cool again. Very much appreciated!!! I recommend this company 100% because he went above and beyond. Thank you Shawn! The Sheffield

Bought a house that had a bad furnace and an AC system that was in shambles. Shawn assessed it all…read moreand gave me the harsh truth which matches what the previous owner was told by another. He told me what he was able to do, gave options I didn't know I had, and warned me of upcoming price hikes. After deciding to replace both systems, he was there with in a weeks time, completed the entire job in a day, and left no messes. He also came in a lot lower than other competitor. His experience was reflected in his knowledge and quality of work and I'd highly recommend him to anyone.