I recently used this company to get a second opinion on repairing my outside AC unit after a power…read moresurge destroyed it. Another company had quoted me $2,200. However, they found that my unit was under warranty for parts and labor, and I also qualified for total replacement vs just repair. They kept me informed every day of their progress in ordering parts and working with the vendor for the warranty. They even got me a surge suppressor to prevent further damage -- and even that was priced over $300 less than the first company. My house is cool again, and I saved over $2,500 because this company is honest and true. Thank you so much!!

Had Burke heating out to replace with all new Heater with runs and new air conditioner. Pretty much…read morea whole new system put in. Heather looks good and so does air conditioner. However scratched my wood floor and they were the only ones in the flip house that day. Cussed at and walked up on me like he wanted to fight , he is an old guy and didn't want to pay until my partner showed up. Gave me three hundred for the floors. Then come to find out where the pipe goes out the roof they didn't seal it properly and it is leaning and pulling shingles back ; it also leaks water . I called them he said they would come fix and the never did. Then four that the drain pipe going from bottom of heater to outside wasn't wrapped in moisture wrap; so it was leaking water into crawl space . I called him two day before buyers inspection was to happen he promised to come and fix this stuff and never did. Because of the water leaking in crawl space and the roof buyer backed out of sell. Then notice the return cover was bent and when I called him he said he ran out of material so he didn't come before inspection. When I told him it cost the sell of the house he said it wasn't his problem any longer and Larry hung up on me . I called back and told him I would take him to court he laughed and said do what you want and hung up and now won't answer the phone . I would never use this company ever again nor recommend you use them either. He is cheaper and I guess you get what you pay for. Trust me when I say be very careful when ever dealing with this company. Oh and he charged me an extra two hundred because I payed with my credit card. That was icing on my cake.

This guy took our money and never came back. Cost it us $12500 and he still owes us.Three hundred…read moredollars never came back to service

Jason Thompson is the owner and service manager of Comfort Furnace and Air Conditioning. He is…read moredependable, trustworthy and service-oriented. He came to my house to clean and inspect my furnace, was pleasant, efficient and went out of his way to provide excellent service. I'm glad I've found him, and highly recommend his company.

Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

FANTASTIC service!! Airtech squeezed me into their busy schedule, even though I am a home warranty…read morecustomer (AHS). The technician Steve was friendly and professional and identified and took care of our problem in 15 minutes (capacitor). He had the replacement part with him on the truck. So we were up and running during the service call. Steve explained everything he did and told us our freon level was good. We are so grateful to have our AC back and the service call to be so quick and professional. I will always request Airtech. They are amazing.

I was in need of assistance as my main furnace went down a week before the holidays. I had guests…read morehere and more coming so I reached out to see if they can help. Received the voicemail and its been 2 weeks and still no call back. Glad I found another option quickly and did not wait for a all back...Not sure if they are still in business or just non-responsive to new customers but I would say if your in need for more urgent support look to others. Felt I needed to post this to help others like myself a few weeks back as I could have used some information like this when my issue came up.

Larry himself came out and handled our AC issue. Was here about an hour after I called! He was very…read morekind and considerate and had the issue fixed in no time. Even showed me a few DIY tips for if needed. Pricing was fair and worth the time and energy spent. Highly recommend!

Bill from Louisville Heating and Air was awesome. He explained everything clearly and checked…read morethings the previous tech from another company didn't even bother looking into. He was professional, kind, and he did a great job. I cannot recommend them enough!

Accutemp has been servicing our units for several years and we couldn't be happier! They call each…read moreleading up to fall and spring to remind us to service too. The tech's, like Logan, are professional and always friendly!

Run from this company. We had a horrible experience with them. Called them on a 90 degree day, no…read moreair conditioning. They came out and replaced two parts( later found out parts cost $30.00 total). Time spent on repair was less than one hour. Our bill was $750.00. They took advantage of us. We contacted owner of company but he didn't care about keeping us as customers. We are senior citizens and on a fixed income and we were victims of this Update4/27/18 To owner Doug Dorsey:: My husband and I still have the service receipt from your company that we show our friends to warn them. We also have the sticker you placed on our HVAC. We find it funny that you can't seem to find us as customers. We must still be on your mailing list because we just received a flyer from you stating "satisfaction guaranteed ". What a joke!! We were not satisfied and nothing was guaranteed. Again, stay away from this company unless you have very deep pockets.

Back up a couple of weeks ago, I had a larger HVAC company look at my AC, which was not blowing…read morecold air. The tech told me I had 0 coolant in the system suggesting it had all leaked out, told me my compressor was bad, and that it would be a $6000 or higher repair, trying to sell me a new unit. I resisted and was suggested to have Stivers take a look at it. The Gentleman Donnie that came out was professional , courteous, and knowledgeable. He quickly found that the coolant had not leaked out, and that the contactor for the compressor had burned contacts. He replaced the part, and I had AC again! Under $300 fix in a timely manner. Highly recommend.

We called at 9.00am on a Monday morning when our A/C went out. A technician was at our house by…read more1:00pm the same day. He was able to diagnose the problem, give us a fair quote, and have us up and running in no time! We have used this company through my employer for years and having to use them on the residential side was just as positive an experience. Thank you Stivers for your hard work, honest practices and fair pricing! Our 3 fur-babies thank you too!

After contacting a couple of companies for an estimate of installing a home heating and air system…read moreupgrading from baseboard heating, Crain was the only one to reply and come out to my home giving me options and written estimates. In four days they were finished with the installation. Everyone from the office to the installers were great.

Shout out to Crain Heating & Air Conditioning! I'm very pleased with the Summer Season Inspection…read moreprovided by Landon. Crain has the Best products and service! They also provide fireplace and chimney services. Give them a call. You will be glad you did!