Fantastic office! Great staff and the docs are wonderful. Also the place is spotless. Highly…read morerecommend!!!!

Be prepared to WAIT!! Checked in at 1:18 for a 1:30 appointment. Went up the front desk since my…read moredad is 98 and was having difficulty waiting. Finally on the second time to the desk (after waiting 45 minutes) they said we'd be called next. 5 more minutes and finally called for the 1st part of the visit (this was supposed to be a quick follow up for pressure) and sent back to the waiting room. Over an hour to see the doctor which is ridiculous for any visit not even considering the patient is 98! Will be reporting to Medicaid, Aetna, and to the referral doctor. Stop overbooking!! Worst service i have ever seen.

Dr. Wagner at Optimystic Eyewear is great. I went here for my first pair of glasses about 10 years…read moreago and I always enjoy going back for my yearly examination or stopping for an adjustment or to browse. The service is top-notch, highly professional and really friendly. The location in downtown Mystic is convenient and inside the store you'll find the layout to be open, sunny and relaxing. He also carries a nice selection of stylish frames so I've bought many pairs of glasses here. Note: they carry Oakley and other sunglasses all year round.

Tonya is great. Wagner is a cyborg. Never seen him smile. Has absolutely zero communication skills…read more He is very curt, snippy and condescending. I have gotten glasses there but if I ever have real eye issues, I would never deal with him.

Picked up the ordered glasses today. Dr. SIMEONE was helpful in fixing it to fit me. Staff were…read morevery friendly and accommodating in I trying to get my next eye exam scheduled.

Very friendly and thorough. Dr. Simeone is the best. His…read morestaff is helpful and friendly and he has a good selection of frames to choose from.

They scheduled an appointment without my knowledge or consent. I received no reminders, but rather…read morea bill for $50 for a no-show. It is a money-making factory with no regard for patients. Stay away.

I've been a patient for several years and go back even further with Dr. Kaufold. They're as…read moreprofessional as one could possibly expect and in addition, are friendly and caring. Dr. Kaufold performed my recent cataract surgeries flawlessly. I was anxious going into the first one and he expertly put me at ease before and during the procedure. As a result of how smoothly the first went, I was calm from the beginning for the second procedure a few weeks later. I enthusiastically give them my highest recommendation.

Ive been to visit Proffesional Eye care several times now and as a result they have won me over as…read morea lifetime client! He has impeccable attention to detail and went above and beyond to make sure that my questions were properly addressed in a thoughtful way! James and his team take Proffesionalism to a whole new level and have made my experience of getting an Eye exam from boring to enjoyable as he was so efficient!

DON'T GO THERE. I went for a routine annual eye exam and they ran this visit through my med plan…read morevs. vision plan and claimed it was a medical exam with a diagnosis of dry eye, age related deterioration, and the start of cataracts. This is a scam. I called to see why they didnt run this through my vision plan and she stated 'It's was a medical exam with a diagnosis'. Save yourself money and time and don't give them a cent of your money. Don't go!!! I was in the chair no more than 10 minutes and out the door. They did nothing different than any other eye doctor has done. BILLING SCAM!

They charged me $403 for the glasses and $446 for the eye exam for a total of $846 for one visit…read more They didn't warn me in advance what these amounts would be. I was unpleasantly surprised. You can do better elsewhere.

He ruined my friend's eyes doing glaucoma surgery. She's now legally blind. She had to have several…read moresurgeries to correct his damage.

I was referred to Dr. Romania for cataract surgery. His office was efficient and more importantly…read morethe outcome was terrific. I really didn't know what to expect except that I would no longer need glasses for distance (I would need something for close). The SAME NIGHT as my first eye (they were done a week apart) I could watch TV with no glasses! After the second eye was done yesterday, the vision became balanced. It was fascinating to see how colors changed. I am thrilled with the outcome and wish I hadn't waited so long to get it done!

The Doctors (Dr Sanborn) is great. Unfortunately, the practice manager is not. They failed to…read moreaccurately submit to the insurance for the 100% covered yearly preventative exam, thus causing a co payment to be needed. Called the insurance company and they said that the office didn't submit the correct coding, called the practice manager back and she said that is 'how they do it'. The practice also has a cool digital retinal mapping instead of dilation, but...the price increases every 2 years - same machine, so unclear of why the price is going up. In the end, the front end of this business has inept staff (their original office manager retired and she was great and I had no issues at all with my insurance being coded correctly). The new staff are arrogant, needless to say, I will be not continuing with care here.

Just had an eye exam done today and the staff was so nice! I had Dr.laumorax give me the exam and…read moreshe was so friendly. They have a nice selection of glasses and overall it is a nice business :)