He ruined my friend's eyes doing glaucoma surgery. She's now legally blind. She had to have several…read moresurgeries to correct his damage.

I was referred to Dr. Romania for cataract surgery. His office was efficient and more importantly…read morethe outcome was terrific. I really didn't know what to expect except that I would no longer need glasses for distance (I would need something for close). The SAME NIGHT as my first eye (they were done a week apart) I could watch TV with no glasses! After the second eye was done yesterday, the vision became balanced. It was fascinating to see how colors changed. I am thrilled with the outcome and wish I hadn't waited so long to get it done!

Received a referral to this business and tried to call for an appointment, recording said I was…read morecalling outside of business hours, but I was calling at around 0930 on a Thursday. Saw that others on Yelp made comments about the business' phone system and the answer from the Office Manager always seems to be they are switching systems. The reviews are over many years, so not sure what the problem is. Left a message and have not gotten a callback. Tried calling again later in the morning and got the same recording, but when I went to try and leave another message, the system would not let me. It just kept repeating their after hours greeting. They should really look at upgrading their phone system for better customer service contact. No email was listed on the website so cannot do any form of contact unless you go to the business.

i had a eye infection earlier in the week. i went here to get my eyes checked. the doctor…read moreprescribed some ointment. it began working almost immediately. it is three days later, and my eye is much better.

aside ft the long waits, this doctor was furious when u came in with a list of questions &flung…read morethem across the room!! and he completely screwed up my cataract surgery!! don't go!!

If over an hour long wait is wait you require in a doctor, this is your place. The waiting room is…read moreconstantly full that it's almost comical. I am constantly making my appointments and not getting in until at least an hour after the scheduled time. When I decide to wait to show up, I get a phone call from their office telling me that I'm "late" for my appointment. I went here on a recommendation of someone, but there are doctors that are just as good in the area, that won't keep you waiting.

He is an amazing eye doctor. He really cares about his patients. The whole staff are very friendly…read moreand make you feel like part of the family.

If there were a "minus star" rating, I would submit it. Dr Falck is not just a mediocre doctor (at…read morebest) but also a charlatan trying to charge me for a no-show appointment that I had never made. I posted my complaint with the BBB of CT and I'm awaiting a response from dr.Falck's office. Based on my family member's negative experience with cataract surgery with dr. Falck, I would NEVER seek an appointment with this doctor. They claim I had an appointment on November 28, 2025 -day after Thanksgiving. Who would ever make an appointment for a day after Thanksgiving? Aside from the fact that I've spent every Thanksgiving in Europe with my family in the past 5 years. It's a disgrace that dr. Falck's office is trying to make money on fake "no show appointments". Is it because they can't make money in a legitimate way? I come from a family of doctors: father, mother, grandfather - and I have great respect for the profession. That's why it really offends me so deeply that a doctor could act in such a dishonorable way. Future potential patients... just be very careful that this is the doctor you want to deal with. Eva Page I just saw from Bambi P. review from Dec. 15, 2014 that this is their usual practice - charge for no-show appointments that the patients have never made. Absolutely disgusting!

I do not know where to begin. I just know the staff truly do care. They are willing to work with…read moreyou to make sure you get the care you may need. From the front desk, the medical staff, the doctors, and the billing department this agency is top notch. Thank you for everything you do.

The two doctors who have treated me here are very good. The office is quiet and clean and the…read morewaiting room is spacious. It always makes me nervous when I need an exam but I trust the doctors here, and the environment is very caring and professional.

This place sucks, they schedule clients at 345pm in which im still waiting To be seen with my…read moreclient which is 77 years old. The Dr is very thorough but not on time, even if you are. Expect to wait for at least 15 minutes to hours until they pull you back to be seen. They shouldn't ask you to come in at 1 time but make you wait over 15 minutes before they take you in. I'm highly upset . This is a on- going situation

Poor, aggressive service. Mandatory sign in process to browse for clip on sunglasses. They harass…read moreyou for your contact information until you want to leave. They must be deparate for business so they can contact you after. Look elswmewhere. It is similar to The Groton Dental Group - both try to scam you!

Absolutely the worst. after two hours of exams my wife finally received her prescription for…read moreglasses, finding the glasses there way to expensive. We went to another provider of frames and discovered the prescription did not make sense. After 3 phone calls they finally admitted that the prescription was wrong and they would fax the correct prescription to our new provider. Again, it took another 3 calls over the course of 3 hours to receive the fax. During that process, the staff actually hung up on us, while we were asking for the fax. If you go there and don't buy their glasses.........BEWARE!!! Tom D.