Great experience at Norwalk dental center. The staff is amazing , very friendly and professional,…read moreand they made me feel comfortable right away. Dr. David is an excellent doctor. I went in with a lot of pain in my molar and was very nervous about getting it removed. He removed my molar, and it was nothing like I expected. No pain at all. The process was quick and smooth. Highly recommend this office!

Dr. David Doan is such a caring and considerate dentist. I'm guessing, he treats his patients like…read morehow he would want to be treated. I had to have a root canal on my lower front tooth. The technique he used to distract me from feeling the novocaine injection is remarkable. One of a kind. Very successful in avoiding any painful discomforting issues. For a dentist to create his own technique in trying not to inflect painful injections, show to me how caring, considerate and pride in his work. This leads me to actually leaving my anxiety at his front door as I enter his dental office. Trusting him more and more after each visit. My next appointment was for a new cap for my upper front tooth. Once again Dr. David did his unique distraction ritual and painlessly injected my upper front tooth area. This time it was better than the previous one only because the upper jaw area is more sensitive than the lower. So I was expecting some needle injection pain but there was not much. Remarkable! I joked around with the doctor and his attentive assistant Lemmy, that he must have used the "tiny needle" because I hardly felt anything. Dr. David Doan is truly an outstanding dentist!

I called in to make a new appointment for both of my kids and Stephanie help me out she' has the…read morebest customer service and is really sweet.

I had a terrible experience at this place. The customer service was extremely unhelpful and…read moredismissive from the start. When I asked if they could check whether my insurance covered the services, they refused to even look it up in their system. Instead of trying to assist or explain my options, they simply told me to "call my insurance" and offered no further help. It felt like they had no interest in helping patients or providing any real support. I left frustrated and disappointed! I would not recommend this location to anyone looking for professional or courteous service.

Reasonable price. They are super friendly and considerate. Always busy so you need an appointmentread more

I tried to help this company ! They told me I don't know how to assist. I was only there on my…read morethird day, learning the new office. Every office is DIFFERENT. I was observing and learning their ways. Telling me I don't know how to set up trays, YET, One of the assistants was not using gloves! Literally using his bare hands inside a patients mouth. taking X-Rays Inside a patients mouth, NO GLOVES. And then touching everything around him. Top it off. The assistant told me the DRS that own the building are always fighting each other in back of the office. Cheating on each other. What kind of office did I come too! Violence! And not clean.

I'm a U.S. Marine and I really value good work, effective communication, and customer service.,Out…read moreof all my experiences over the past 60 years, I had a particularly good one in an EU country. I once jokingly told an office manager that in my opinion, dentists aren't allowed in Heaven because they're crooks. Just my opinion, of course., I discovered Healthy Smiles through my GPS when I searched for dentists nearby., What I found at Healthy Smiles was truly exceptional. The place is professional, honest, and rare in its quality., Unlike some of my previous experiences, I wasn't frightened or coerced into a treatment plan. I felt like my concerns were genuinely listened to.,Dr. Jacklyn Nargas, the dentist, really blew me away with her attitude. She's just really nice. Mayra, the office manager, played a big role in convincing me to make an appointment. Her willingness to answer all my questions, including those about costs, impressed me and led me to schedule an appointment for the next morning., As a person with disabilities, I always prefer exceptional service, and that's exactly what I received at Healthy Smiles. I'll definitely be coming back with my family from now on., A big thank you to Dr. Jacklyn Nargas and her staff. I love your office and your team!,And to anyone reading this, if you visit Healthy Smiles, let them know that 'Walt', the tall guy who had deep cleaning and antibiotics injected, sent you. You won't regret it!

Office hours are not up to date on here, Google, or their website. Had a cavity filling…read morecomplication over the weekend and tried calling at opening on Monday to no answer. Drove by this morning at 10 to the lot closed and no signage outside as to why (it's not a holiday either). I get that offices sometimes have days where they're closed for one reason or another, but please either update your website or voicemail to mention it. I ended up having to call my insurance to get an emergency assignment to another dentist to get taken care of and had to pay for another filling instead of having it covered by the office I got it from. Also, at my first ever visit, I didn't appreciate the receptionist trying to upsell me Invisalign or a mouth guard before a dentist had a chance to even looked into my mouth. I let it slide, but really wanted to try this place a couple of times before deciding since it had decent ratings.

They provided amazing service. I called and they were able to schedule me in right away. I was a…read morelittle late to my appointment, but they still accommodated me. I usually hate going to the dentist, but the dentist I had today was a woman and she provided A1 service. I felt relaxed, safe, and the appointment was quick. Whenever I started to feel nervous, she helped calm me down and made me feel comfortable throughout the entire visit. I would 100% recommend this dental office, especially if you're someone who gets anxious or has a fear of the dentist. They are very soft-spoken, professional, and straight to the point.

I'm a Nurse and the quality of Dental Care I received was extremely poor! They started care on me…read moreand didn't complete the Job and sent me out to a specialist . The specialist was only able to complete the root canal and I still need a permanent filling and a crown. I called this office and they told me I exhausted all my Insurance because I went to a "specialist " and released me and told me to find care somewhere else. I called my Insurance explained what they did to me and what they said , they informed me my Insurance is NOT exhausted and they will not be paying the Dental place . I still have a Hole in my tooth and pain because of the Incompetence of a Dr. STAY AWAY FROM THIS PLACE !

Im not sure why this place does not have more stars. The facility is extremely clean. The staff is…read morefriendly and the dentist It's very personable and is not money hungry. The quality of my composite filling is 100/100 the dentist has a very gentle hand and is very communicative throughout every step. I would highly recommend giving this place a try yourself. Parking could be a little tight, but they seem to schedule everyone perfectly keeping in mind the parking. I am a very happy customer!

Dr. Doug and Dr. Christine have been my family's dentists since I was a child. Although we all…read moregrown, live out of state, and have children of our own, we make sure we all fly in to California just to continue our dental care with them.

Louise has been a dental assistant for 52 years. She knows…read morewhat she's doing. She made me feel like I've known her forever. She has a great bedside manner. She is Awsome. I highly recommend her.

I took my 78 year-old mom for cleaning, x-ray, and to start the process for partial dentures. We…read moredid not have a pleasant experience here. The moment when we walked in there, something just did not feel right. We were asked to fill out the paperwork and when I went back to the receptionist to ask a couple questions about the paperwork, they seemed annoyed with me for even asking. We waited for a while and then finally someone came and called my mom's name, but they were not friendly with us. I was like OK whatever. To get her x-rays, we had to wait like 30 minutes until all of the patients before us got their x-rays first. I was like, then why did they ask us to come in? The dentist didn't even look at my mom, I don't even remember her ever greeting her. The interpreters weren't not good, mumbling things in Spanish. I didn't want to intervene, but it was so bad that I told them, you know what I'll take it from here. And I explained everything with care and patience to my mom myself. Because we were unfamiliar with the process to pay for partial dentures (upper and lower), which by the way, the price tag was $7,000 after my mom's insurance kicked in, I asked more questions and I asked them to explain the process to me one more time before we committed. Again, they seemed annoyed. I did not feel they were patient at all and I could tell that they were trying to be. But trying to be patient is not good enough when you are working with new patients nervous, sensitive, or elderly. I should've seen this coming since I made the appointment over the phone. They were just unfriendly. Overall, my experience at this dentistry was unpleasant. The staff was cold, impatient and impersonal.

They are so nice so professional. I'm in and out. No waiting for 20 min while they work on someone…read moreelse. I have a great experience every time I have work done

I had an excellent experience at Dr. Taheri's office for my dental cleaning. Dr. Taheri has an…read moreincredibly gentle touch -- I barely felt the numbing at all, which is a first for me. The cleaning itself was smooth, quick, and thorough. What really stood out was how well both Dr. Taheri and her assistant, Brenda, communicated with me the entire time. They constantly checked in to make sure I was comfortable and felt no pain. Brenda was lovely and kind, going out of her way to ensure I was relaxed and at ease. The communication from both of them was impeccable, and they truly made me feel like I was in excellent, caring hands. This is by far the best dentist office l've ever been to. I'm so happy I found them and will definitely be continuing my dental care here!

Give 24 hours notice for changing appointments. $40 charge for no shows. I don't know why they did…read moreboth kinds of X-rays. The dentist warned me that deep cleanings require an injection to numb half my mouth (they only clean half at a time), but they have to send for authorization from my insurance first. He communicated with the assistant in English and Tagalog.

Made a mistake of choosing a dental crown instead of just fixing a chip from my front tooth. The…read moredentist here pushed for dental crowns to fix a bonded chip tooth. Probably because insurance will pay more and patient copay will be more. It's all about money here and how much they can make out of you and your dental insurance. They said if they fix it with bonding now, I would have to wait another 6months to do the crown. He made it sound like doing the crown is the better option. What he didn't tell me was what will happen if the crowns failed. Story short the crowns on my 2 top front teeth looks like bunny teeth and for them to fix it, dentist here said I will need to have root canals so that I wont have to feel the pain/sensitivity when he takes out more of my healthy teeth in order to have a better fit for the crowns. So that means they will have to charge my dental insurance more and me for more copay. Do not get talked into getting crowns because if it fails, there's no other solution but to do root canals and amputating healthy teeth. These are such invasive procedures. I'm embarrassed to smile now and can't even talk properly. Totally unacceptable. Giving this place a 1 star is generous. There should be a zero star.

Friendly staff always ready to answer questions. Clean waiting room with games and tv playing…read morecartoons.

DOCTOR EZZATI DOES NOT RESPECT YOUR TIME!! I went in for 2 scheduled appointments and let the…read morereceptionist know I had to leave by certain time which I mentioned when they confirmed the appointments. After waiting 15 minutes I asked the receptionist what is the estimated wait time, she was unable to give me time frame but very rudely mentioned they were only waiting for doctor in order to call them in. The manager was right there and acted like she couldn't hear the tone of voice the receptionist used and didn't offer to find out the doctors ETA. After being called back 36 minutes after scheduled appointment X-rays are badly taken(no molars or teeth apex shown) by assistant we must wait another 10 minutes wile Dr.Ezzati walks back and forth looking lost until she finally starts seeing patients. In this time assistant did polish and fluoride however we had to leave before exams were completed because Dr. Ezzati was ignoring her patients and giving priority to her documentation, well knowing she had many patients waiting. I should also mention we will not be coming back because if they were to have an OSHA audit I'm sure they would not pass. In the time I was there I observed the assistants do not change their gloves after touching hoses that are on the floor, they do not change their masks per patient, so all the germs from previous patients go to the next patient. They have no barriers on any chairs or lights or commonly touched surfaces. Water and HVE lines are not being flushed in between patients so again bacteria and debris transfer patient to patient! And the assistant is wearing crocs not closed toed shoes!