I called this office for an emergency appointment after chipping a tooth, and they were able to take me in right away. The staff was incredibly kind and helpful from the moment I walked in. A chipped tooth might not seem like a big deal to some people, but I was really worried -- and they completely understood that. Dr. Sophia made me feel comfortable and at ease throughout the entire visit. She fixed my smile beautifully, it looks so natural and perfect. I've already scheduled another appointment for a cleaning because I'm truly loving my experience here. Everyone is friendly, professional, and welcoming. Thank you for taking such great care of me! read more

I've visited Innovative Smiles twice so far. Dr. Aniket took the time to clearly explain my upcoming procedure, making sure I understood everything involved. Assistant Stephany guided me through each step during my second appointment, and Melissa from the front office was knowledgeable about financing options and made them easy to understand. I would definitely recommend this dental practice to others. Best, Jacqueline S. read more

I will not trust Dr. Jesmine Boghawala DDS, Dr. Ahmad Bajwa DDS, or visit Innovative Smiles in Cerritos, California ever again. My dentist at Innovative Smiles in Long Beach, CA advised me to get my wisdom teeth extracted and sent me to the partner office in Cerritos, CA. I made an appointment 6-weeks in advance of my procedure and cleared my financial responsibility to the office before treatment day. 1st Visit - November 24, 2025 4 pm Appointment Time: I arrived 15-minutes before my appointment time with my designated driver. The procedure was cancelled after I had already arrived because the office had not provided the required pre-operative instructions in advance of the appointment. The office said there was a mix up with my phone number, which is not possible since they were able to get in touch with me for payments and to confirm my appointment. 2nd Visit- December 16, 2025 4 pm Appointment Time: I followed my pre-operative instructions (12-hour fast), arrived 15-minutes before my appointment time, and was asked to wait 60+ minutes because the doctor was not ready for me at my appointment time. When the doctor took me to the treatment room he told me I would need an additional treatment that would cost $250 on top of the $2k+ I had already paid. He made remarks that the electrocardiogram was not working properly, and to disregard the noise from the equipment. He then proceeded to insert an IV in my arm 13+ times. I know it was at least 13 times because he counted the marks running up and down my arms right in front of me! He failed to correctly insert the IV after more than an hour and sent me home. 3rd Visit - December 22, 2025 8 am Appointment Time: I arrived fasted, 15-minutes before my 8 am appointment, and was not let into the office building until 8:20 am. Once in the office, the doctor set up the ECG machine and again attempted to insert the IV. The doctor stuck a needle in my black and blue arms, bruised from the previous visit, 13 additional times. The doctor failed to insert the needle into a vein in either of my arms, hands, or my ankle. The office secretary said management would be in touch and issue me a full refund. Management did not reach out to me upon my third wasted visit and they did not issue me a full refund that day. After numerous attempts to get in touch with management from my end, they offered to pay me back for services not rendered through a payment plan! After continuous follow ups, I received my outstanding funds on January 16, 2026. For a routine wisdom tooth extraction with sedation, a procedure any competent oral surgeon should easily be able to perform, I experienced: * Three appointments with no procedure performed * Multiple 90-minute round-trip commutes * Numerous working hours lost for both myself and a designated driver (as required per sedation protocol) * Repeated 12-hour fasting and preparation for procedures that never happened * Physical bruising on my arms, hands, and ankle After months of appointments, preparation, and follow-up calls, I was left with no treatment, unnecessary physical pain, emotional distress, and a significant loss of time and energy. Based on my experience, I would strongly recommend seeking dental care anywhere but here. read more

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Best dental team out there. I know finding a right dentist is hard but dr. Sophia and her team made me feel comfortable. They helped me right away and with the help of payment plans I got started the same day. read more

Dr. Aniket is the most meticulous, patient, and hardworking dentist I have ever had in my 67 years (That's saying a lot since I've had 2 excellent dentists that retired). Eman is a wonderful dental hygienist as well. The whole staff at Innovative Smiles take excellent care of their patients. Thank you, Innovative Smiles!! read more

Erika was very helpful in setting up the payment plan with Sunbit. She showed me how to do it with a lot of patience. Giselle the regional manager who was helping the front desk during lunch hour was also very gracious. read more

Horrible experience! This office demands that a regular cleaning (which is usually covered by insurance) also includes an "irrigation" of liquid antibiotics, which is over $100 out of pocket. You cannot turn down the extra antibiotics, or they will not do the cleaning. My insurance - Delta Dental - even has a whole page on their website about antibiotics and writes "The recommendation is that antibiotic prophylaxis is not necessary for most people, other than for certain cardiac or prosthetic joint patients who may be at the "highest-risk" for developing heart or joint infection". I am not at risk, not even low risk! I was also told that I have a small cavity that my other dentist probably didn't think was worth treating, but they wanted to do it anyway. More money grab! Mandating patients to use unnecessary antibiotics or not get a cleaning was enough for me to get up and leave. Beware! read more

Had a great dental care experience with Dr. Sophia and Adi. The front office was very helpful.

My visit was very satisfactory, Erica did a wonderful job helping me out with my treatment the whole staff is amazing and friendly thankyou!

A very clean and caring environment. The dentists work with the patients to make any treatment easy and affordable. Very experienced and professional dentists. read more

While I know someone who is very satisfied with their service, I didn't have a great experience. The office was very clean and the front desk staff very friendly. However, there were a series of missteps that will have me looking for another new dentist. As a first time patient, I called in to make my first appointment. They said they had an openings that day at 3pm. That should have been my first red flag. I completed the first time patient paperwork online which I really liked (I hate paper forms) and was seen right on time. I was seated and the dental assistant then proceeded to take a lot of x-rays. I only started counting after like a dozen. I guess that I had about 30 x-rays taken/retaken. I have never had to take that many before in my life. It seemed a bit excessive. There is a reason they put that lead blanket on you, which I assume is to reduce the radiation to your body from the x-ray procedure. Then they left me in the room for a long time. I fell asleep but remember hearing 3 Guns and Roses songs. Unless they were playing the album or a playlist, it would take some time for 3 GNR songs to play. No worries, I was tired. I meet with the Dentist, who is a very nice lady, she recommended a new toothbrush and a waterpik but didn't explain why? They presented a dental plan with prices, but didn't give me a copy. Then I got a bill from them, but no procedures were done? The x-rays should have been covered by my insurance so I don't know what I am being charged for. Their online payment system will take my money, but it doesn't say what I am paying for. read more

Innovative Smiles - General Dentistry Near Me - Cerritos, California

Told me I needed 11,000$ worth of dental procedures. I went back to my old dentist (as a cash patient) he no longer takes my insurance. He looked at xrays and said no a couple of watch areas. He said I needed a cleaning. Innovative did 1 quad and charged me even though my insurance covered it. Come to fund out they didn't use my insurance. I don't trust this facility. read more

My wife needed Dental Work but suffers from severe anxiety. Dr Aniket treated my wife he was very patient with her and explained in detail every step . His assistant Giselle was very comforting and polite . The receptionist who helped us out was very efficient in answering any financial question we had. read more

I was referred here by a family member who was also a new client. I was initially quoted for a root canal of a cavity by a dentist that was later determined to not be by a hygienist who assisted me with my laser treatment cleaning and helped advocate for a second opinion. In addition to the lousy customer service received, we were told that after completion of the treatment plan that a referral bonus would be provided that was never followed up on by the office. I completed the treatment plan and attempted to receive the bonus in person twice and we were told they needed a manager to assist or that the gift card was not where it should be each time. We never received follow up or help from management directly regarding these issues. I was also advised they would not provide teeth cleaning without paying out of pocket for routine maintenance to include fluoride/irrigation when my family member was advised differently by another individual in the office. This is just another dental office looking to increase price for treatments that aren't necessary. The customer service was poor and unprofessional - overall frustrating due to their lack of care and would not wish for others to feel the same with something as important as dental care. read more

I should have read the reviews here before we called for an appointment! I agree with many of the other reviews here -- this was a very disappointing experience. This is my first time to give this kind of review. My husband and I ended up at this dentistry because our new insurance assigned it to us (our previous provider was no longer covered). I scheduled an appointment for myself for a routine cleaning and for my husband to get a consultation about a loose tooth. After completing a long list of required information online, we arrived to find a very clean office, very nice front person. I was called to the room, people go in and out, I waited, then moved to another room, had X-rays taken, and spoke with a dentist who gave her recommendations. I made it clear I only wanted a regular cleaning that day. After more waiting and being moved again, I was finally told my "out-of-pocket" cost for a cleaning would be over $140. I was shocked -- I'm already a senior and for years I've never had to pay for a basic cleaning. Still, I agreed, expecting they would go ahead and do it. I waited again. Instead, I was told they "didn't have time" to perform the cleaning after all. Meanwhile, my husband was told he needed more teeth pulled than he had originally asked about, plus other procedures which felt unnecessary and aggressive. This entire experience made us feel like the focus was on maximizing charges rather than on caring for and saving our teeth. I later confirmed with our insurance company that I am entitled to two free cleanings per year -- so what they told me was perplexing. We decided not to return back. Unfortunately, they will still bill our insurance for the multiple X-rays they took. read more

I took my mom in as a new patient at Innovative Smiles in Cerritos, and Dr. Hadar did an amazing job along with her assistant Adi. All the staff were very kind and greeted us warmly. I definitely recommend visiting this location! read more

I want to take a few minutes of my day to send a huge shoutout to the staff of Innovative Smiles for the Excellent service I received. From the minute I booked my appointment with Thea she was very helpful and explained my coverage on a detailed manner. Melissa also was very helpful on explaining my coverage and the options that I have on my plan. Dr. Sarah Hadar is the best!! She is very gentle and makes sure you are comfortable throughout the procedure. Another thing I loved about Dr Hadar was the way she speaks to her staff, she is very kind and respectful to them, I work in the medical field and that's something you don't see everyday. The assistants Marlene and Addi were very helpful and welcoming, they also made sure I was comfortable throughout my visit. This place is definitely the best place in town for your dental needs! read more

Dr Hadar explained what I needed after her dental exam. Addi is friendly & made X-rays a cinch. Melissa explained how easy it is to make appts & pay dental bill. I'm very comfortable & treated well at Innovative Dental. read more

This facility charged me $114 for a cleaning and they should not have as it should be covered in my Medicare package pricing. It is my understanding that they should have contacted Delta Dental for authorization. I have put in a claim to be reimbursed by my insurance provider. After only one visit, I will not be going back. Very disappointed. read more

I have never written a negative review for a business, but I want others to make an informed decision, as I have serious concerns about the transparency and quality of services here. *Please be aware that new patients are offered $5 Starbucks giftcards to write positive reviews (before billing and most services are conducted), so the reviews for this office are very inflated.* I was a patient at this office a few years back and in my experience, they were not forthright about costs, and insisted on upselling services like a deep cleaning. I was shocked when I received my statement, which was much higher than originally quoted, but I paid it in full. Months later I was contacted AGAIN and told that I still owed hundreds more dollars for the same services I'd previously paid for. I am still doubtful that the claim and billing were conducted correctly on their end. I paid over $1,000 out of pocket for basic services, cleaning and fillings. At a time when I was making very little income and working hard to afford essentials and maintain a reasonable budget, I was saddled with hundreds of dollars more than what I was originally told I would owe. I know this problem is not unique to me because I witnessed another patient making this complaint to the front desk while I was in the waiting room, as well as in multiple other reviews here. This is a concerning pattern. On top of this, three fillings done here have already fallen out and since been replaced with much better quality at another dentist. I take great care with my dental hygiene and have never had something like this happen. read more

I had a very disappointing experience here and agree with many of the negative reviews. I was told I had multiple cavities, which was surprising since I've never had a cavity in my life -- a fact confirmed by several other dentists. They presented an aggressive and expensive treatment plan that would have cost me thousands of dollars. The overall approach felt more focused on upselling than on honest care. I chose not to return after the first visit, but they've continued to contact me despite my decision. I cannot recommend this place and suggest others get a second opinion before proceeding with any treatment here. read more

great customer care. easy. affordable. Rosie, Melissa and Giselle all amazing. Dr. Aniket very quick and knowledgeable

New pt here with new insurance wanting a simple cleaning to take advantage of the new plan before the end of the year. I already had two cleaning for the year and an XRS from my previous dentist that is 40 minutes away from me. I thought I'd give this place a try since it's close to home. I get to the place with all forms filled out prior to arrival. I wanted to opt out of x-ray. At first, they told me to obtain x-ray from previous dentist and it would be sufficient. Turns out, it didn't matter. That they needed to get a new set since it was necessary for "billing purposes." Dr. Linda was great, thorough and knowledgeable. She told me why it would help her with the new set of XRS to help me. I thought we had a great plan. Rose comes in with her calculator and iPad telling me the breakdown of what was recommended for me. I told her that if possible to just have a cleaning that would be fully covered under my plan. She says that it was not the recommendation. She made me feel like I didn't have an option as a patient. It was all number$. I was straightforward with what I wanted and felt unheard. I was there for 3 hours and never got the cleaning that I came in the first place. Very disappointing to welcome a new pt. read more

I came to Innovative Smiles at the end of June because I had chipped a tooth (in the front). I had been on disability for over a year and had neglected my teeth considerably. They were able to get me in right away and assess the damage. I needed a lot of work, including a deep cleaning, two root canals, 4 crowns in the front and a replacement bridge for the one I'd lost two years ago. It would be a considerable amount of money, but far less than I had imagined. Dr. Sophia was like an angel. She explained everything very clearly and assured me that she would make my teeth "beautiful." And she did.The process took several weeks with several visits. Iman did a great job on my deep cleaning. Those can be very unpleasant, but I didn't have any issues. The crowns and bridge match the rest of my teeth perfectly so you wouldn't know they weren't real unless I told you. When I went in to have them put in, Dr. Sophia wasn't happy with the fit. She said it wasn't "perfect." She ordered a new one and replaced it two weeks later. They all turned out beautiful. I thank them for what they did for me. I didn't realize how bad it made me feel about myself when my teeth were a mess. I didn't smile with teeth ever! Now I can. And I do. I have had so many compliments on the work Dr. Sophia did and I proudly show them off. All of the gals in the office are so nice and welcoming. They are professional but easy going. That helps those of us who have a lot of work to do. I've suffered crippling back and pain for years after 5 spinal surgeries. When I explained this to them, they bent over backwards to make sure I was always comfortable. They gave me a pillow to ease the strain on my neck and applied chapstick so my lips wouldn't dry out while they were working on me. And I love the music they play. It's the small things that make this office of dental professionals very special. I will be using them from now on and I recommend them wholeheartedly. read more

Innovative Smiles - After - General Dentistry Near Me - Cerritos, California

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my implant came unscrewed and the crown fell out in less than 2 years. they would not stand behind their work. wanted to charge $600 to just screw it back in. read more

I have been a patient at Innovative Smiles for over 3 years and will not be returning anymore. For the majority of my 3 years coming here, I have had PPO dental insurance which covered many of my dental work (annual cleaning, 1-2 cavity fillings, 1 wisdom tooth removal) and the service has been great. However, I recently have become unemployed and had to switch to my wife's dental insurance which is an HMO. Once I made my most recent appointment to get my annual cleaning, I was charged $89 as a "copay/new patient fee". The interesting thing is that my wife just had her cleaning done the same week by her dentist (not at Innovative Smiles) using the exact same insurance and there was no copay for her cleaning. This is unacceptable to charge for a standard cleaning that is already covered AND to charge me as a "new patient" when I have been a patient here for the last 3+ years. My only positives are the cleaning I have received from hygienist Gladys have always been thorough and consistent. I only recommend coming here if you have PPO dental insurance. If not, you've been warned. read more

The best dental office I've ever been to take care of my teeth. I get dental office anxiety, but when coming to Innovative Smiles the nerves go away. For hygienists, Iman is amazing and makes sure I'm comfortable during the whole cleaning process. I got my fillings redone here, my wisdom teeth extracted, and the process was always so smooth. Highly recommend Innovative Smiles for their quality care and hospitality. read more

I am glad my kids insurance assigned us here in this office. Everyone is very nice, courteous and professional. They are very gentle with my kids. It's awesome how they make sure my kids have the best overall health of their teeth and oral hygiene. They are very easy to deal with and explains care plan very well. read more

Ive been coming to this place for a few years now and even referred my wife and a few coworkers through out the years. I give them 1 star because the dentists themselves do good work, but the billing office ass some issues. On a few different occasions had a large amount of work to be done, a review was done and calculations for the work was made and amount was paid up in full before work was done. Months later i get mail stating that i have a past due bill and would have to pay or have it go to collections. On multiple occasions i had to pay extra amounts months after even though all work was paid in full before, it also happened to my wife and a few different co workers that i referred to them. One of the things that upset me the most is that i had to have a tooth extracted and the tooth behind it was pretty bad too and i wanted to get it pulled at the same time. They instead talked me into saving the tooth and setting me back a couple grand out of pocket. Around a year later my wisdom tooth become impacted into the tooth i spent a few grand to save, mind you only to have them tell me that "i have to extract it before being able to extract the wisdom tooth." Sad that they do good work but have such horrible billing office and keep on trying to pull more and more money out of you when you've already paid for things in full. read more

I was having pain in my mouth from one of my wisdom teeth and Dr..Linda got me in last minute and took care of me. I feel so much better now. Thank you read more

I do not recommend this place. I had written a great review when I first visited in late 2021 but then I actually got work done... I cannot believe the exorbitant prices! I have dental insurance and many of my coworkers go get dental work with their families to other dentists with the same insurance and never have they been told it is a "discount plan". I was told that and then I had to pay over $300 on top of my insurance to cover a simple tooth filling. And it was not properly done. I have changed dentists because it is just too expensive. I also do not feel they should exaggerate or lie to anyone about their dental insurance. I made sure Delta Dental became aware of these tactics. Now I must go somewhere else to get my tooth filled properly and a teeth cleaning. read more

Horrible experience I went for a route canal in late august , they verified my insurance (well according to them they did ) and did the procedure. Told me how much it would cost and I agreed. Now I get a bill for 900$ because they failed to check my insurance and turns out I have a 6 month hold . The receptionist did not check and I'm guessing when they tried to bill in September, they found out about the 6 month hold . I called my insurance and was told there is no reference number to any call made from them inquiring verification of insurance. Now they are ignoring my calls. This is so unprofessional and would not recommend anyone coming here because we choose our dentist because of our insurance benefits . It is their responsibility to verify insurance and inform the patient before moving forward with the procedure. read more

I been bring my father to this office in Cerritos for about a year and the redemption Rosie, had always been so helpful and supportive with all the dental procedures my elder father needs. I truly recommend this office for their dental work and staff. Rosie, always welcome you with a big smile and greeds you in like home. read more

I have been with Innovative smiles for a long time and they are exceptionally good. The hygienist did perfect cleaning for me this time. Will see them again in few months read more

They are efficient and tech savvy! Always have smiling faces and are friendly over the phone and in person. I've been here twice and I haven't had to wait more than 5 minutes. Clean facilities and plenty of sanitizing stations. Full disclosure I haven't gone to the dentist in about three years and they definitely have taken the nerves away from getting my mouth picked at. Would definitely recommend! read more

Great dentists and staff. Received 8 fillings, 2-crown replacements and deep cleaning. Very professional and does a great job!

Gladys was great. She very through in cleaning. They practice social distancing and safe precaution. My appointment took awhile for being here the first time, but I am satisfied with the cleaning. read more

Back here again. Staff is still amazing. Great service over the phone. Always answers the phone and very polite. I was skeptical about coming back during this pandemic but they have really went above government expectation to provide a safe environment. I really use to hate coming to the dentist but since I've found this place a couple years ago, I look forward to keeping my teeth healthy and catching up with the staff that have become my friends. It's been a joyful journey keeping healthy teeth. I am proud to say I left this checkup without any additional work besides the cleaning- first time in my life and I have this place to thank for getting me here. Thanks so much! read more

The staff is very nice and they took very good care of my teeth. They were also very gentle. The rooms were really nice and clean, too. I would definitely recommend this place. read more

Not really impressed with this place on arrival my first visit (Sept 2018). Waiting room dated, tired and not polished at all. Kind of run down. Had an appointment but had to wait a long time for staff to arrive. (Like over an hour) which really irritated me. I felt uneasy there. The charges seemed high even though I had insurance.. The receptionist was pushy on several occasions including follow up calls. She explained the charges but they still seemed really high and the receptionist kept pushing me to spend money that I didn't really have at the time. Dentists didn't rally impress me at all. Never introduced themselves either which I thought was weird. I didn't go back. read more