1. Innovative Smiles

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    Cerritos, CA

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    Innovative Smiles

    4.2 (186 reviews)
    Closed • 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Innovative Smiles

    Cavity treatment

    Crown cleaning

    Dental exams

    Innovative Smiles Photos

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    Recommended Reviews - Innovative Smiles

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    I will not trust Dr. Jesmine Boghawala DDS, Dr. Ahmad Bajwa DDS, or visit Innovative Smiles in Cerritos, California ever again. My dentist at Innovative Smiles in Long Beach, CA advised me to get my wisdom teeth extracted and sent me to the partner office in Cerritos, CA. I made an appointment 6-weeks in advance of my procedure and cleared my financial responsibility to the office before treatment day. 1st Visit - November 24, 2025 4 pm Appointment Time: I arrived 15-minutes before my appointment time with my designated driver. The procedure was cancelled after I had already arrived because the office had not provided the required pre-operative instructions in advance of the appointment. The office said there was a mix up with my phone number, which is not possible since they were able to get in touch with me for payments and to confirm my appointment. 2nd Visit- December 16, 2025 4 pm Appointment Time: I followed my pre-operative instructions (12-hour fast), arrived 15-minutes before my appointment time, and was asked to wait 60+ minutes because the doctor was not ready for me at my appointment time. When the doctor took me to the treatment room he told me I would need an additional treatment that would cost $250 on top of the $2k+ I had already paid. He made remarks that the electrocardiogram was not working properly, and to disregard the noise from the equipment. He then proceeded to insert an IV in my arm 13+ times. I know it was at least 13 times because he counted the marks running up and down my arms right in front of me! He failed to correctly insert the IV after more than an hour and sent me home. 3rd Visit - December 22, 2025 8 am Appointment Time: I arrived fasted, 15-minutes before my 8 am appointment, and was not let into the office building until 8:20 am. Once in the office, the doctor set up the ECG machine and again attempted to insert the IV. The doctor stuck a needle in my black and blue arms, bruised from the previous visit, 13 additional times. The doctor failed to insert the needle into a vein in either of my arms, hands, or my ankle. The office secretary said management would be in touch and issue me a full refund. Management did not reach out to me upon my third wasted visit and they did not issue me a full refund that day. After numerous attempts to get in touch with management from my end, they offered to pay me back for services not rendered through a payment plan! After continuous follow ups, I received my outstanding funds on January 16, 2026. For a routine wisdom tooth extraction with sedation, a procedure any competent oral surgeon should easily be able to perform, I experienced: * Three appointments with no procedure performed * Multiple 90-minute round-trip commutes * Numerous working hours lost for both myself and a designated driver (as required per sedation protocol) * Repeated 12-hour fasting and preparation for procedures that never happened * Physical bruising on my arms, hands, and ankle After months of appointments, preparation, and follow-up calls, I was left with no treatment, unnecessary physical pain, emotional distress, and a significant loss of time and energy. Based on my experience, I would strongly recommend seeking dental care anywhere but here.

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    5 months ago

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    8 months ago

    Had a great dental care experience with Dr. Sophia and Adi. The front office was very helpful.

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    7 months ago

    My visit was very satisfactory, Erica did a wonderful job helping me out with my treatment the whole staff is amazing and friendly thankyou!

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    1 year ago

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    Dr. Jesmine B.

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    1 year ago

    great customer care. easy. affordable. Rosie, Melissa and Giselle all amazing. Dr. Aniket very quick and knowledgeable

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    3 years ago

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    Dr. Jesmine B.

    Thank you Kaye!

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    Thank You Keilani!

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    Dr. Jesmine B.

    Thank you so much for your kind words.

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    6 years ago

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    Dr. Jesmine B.

    Thank you for the great review and we are always glad to see you.

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    Page 1 of 5

    Ask the Community - Innovative Smiles

    Review Highlights - Innovative Smiles

    “The staff including - Lisa, Dominique, Priscilla, Bianca, etc have all been so kind and helpful.”

    Mentioned in 15 reviews

    Read more highlights

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    Today was my first time meeting Dr. Wu, and he and his assistant were incredibly patient and…read morewonderful people! I witnessed the clinic's kindness and care for its patients; this is the best dental clinic team I've ever met.I have severe teeth grinding, which has caused tooth sensitivity. I recently saw two dentists, and they both recommended root canal treatment immediately, but I don't feel it's that serious. Today I saw Dr. Wu, who patiently explained the current solutions for my teeth and suggested that I wear a night brace to relieve the grinding. He believes I still have time to continue observing.

    I rarely write reviews after a first visit, honestly, I rarely write reviews at all, but I felt…read morecompelled to share my experience. From the moment I met Dr. Wu, I felt heard. He took the time to answer every one of my questions, (and I had many) without making me feel rushed, and he was honest about what he knew versus what couldn't be determined until treatment begins. That level of transparency meant a great deal to me. I came into my appointment feeling overwhelmed and anxious after receiving very different opinions elsewhere. Instead of rushing to a conclusion, Dr. Wu carefully reviewed everything, explained my options, and developed a thoughtful, conservative plan based on preserving as much healthy tooth structure as possible. I truly appreciated that his recommendations were guided by what was best for me--not by the most aggressive treatment. While this was only my first visit, I left feeling hopeful instead of defeated. That alone says a lot. His kindness, patience, and professionalism made an incredibly stressful situation feel manageable. I look forward to continuing my care with Dr. Wu!

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    Cerritos Dental Surgery - Dental implants and wisdom teeth here

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    4.8(299 reviews)
    2.3 mi
    Speaks Spanish
    Established in 2014

    I want to say thank you so very much Dr. Shawn, and his wonderful staff, for the great job they all…read moredid on my dental work. The secretary's are very professional at there job. Very easy to relate with. The dental assistants make you feel relaxed. They go over everything they do , with you to make you feel comfortable. Then there's Dr. Shawn, what a professional at his job. I'm a 62 year old man, and the biggest baby when it comes to dental work. It took me a few years to build up the nerves just to go see the dentist. After 6 implants, I kick myself for not coming sooner. It was so easy and painless. Dr. Shawn went over everything in detail, we made a plan , and he did the work. I can finally eat on my right side. Man, the quality of my eating life is back. THANKS VERY MUCH TO YOU DR. SHAWN AND YOUR GREAT STAFF GETTING ME THROUGH THIS . I LOVE MY TEETH .

    This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

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    Cerritos Towne Center Dentistry - 8/12/2023.

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    3.4(54 reviews)
    0.5 mi

    I have been coming here for several years and always have a great experience here. They decorated…read morefor Halloween early but the decorations were so cute! The ladies at the front desk were very friendly. They helped me with my new insurance after I switched jobs. Dr. Lee was very nice and thorough. She found a cavity that the X-rays didn't show as clearly.

    Sonia made my experience very difficult. Did not say thank you when we hung up she just hung up on…read moreme no manners. Did not fax over my referral then I asked her to email it to make it easier she said she would, she did not. Had to call back several times every time she said she "was going to send it" never did. Finally got a hold asked her to repeat the spelling of the email we gave her to confirm if she was sending to the right one that's when she hung up on me mid call. From there she would not answer the phone even on my refferal doctors EMAIL NEVER CAME ON MY PERSON EMAIL END OR THE DOCTORS END. WE EXPLAINED TO HER TIME & TIME AGAIN I COULD NOT RECEIVE TREATMENT WITHOUT THIS REFERRAL EMAIL SENT. So then she finally answers the phone & says she'll send it on text she sends me a blank referral form! It's almost laughable that she sent a blank referral form. She did it on purpose because she enjoys making things difficult for people. As a result of her not sending the email & playing games sending me blank refferal form I was forced to leave my appointment. From the time I asked her to please send over the referral to the time. She finally sent the correct one almost 2 &1/2 hours had passed. Very unnecessary and I really don't appreciate sending me a blank referral form as a joke she had already been so rude at that point very disturbed receptionist I will say.

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    Cerritos Dentistry - 7/5/23 I sit here while they prepare the torture chamber

    Cerritos Dentistry

    5.0(3 reviews)
    2.9 mi

    I just finished another three month appointment. The best part was the classic rock music playing…read more Got to listen to the Eagles and Neil Diamond among other others. Didn't have to wait at all. Everyone here is so nice.

    7/5/23 The dreaded dentist chair awaits!!…read more How do you feel about crowns...or a root canal? I've had both & they're no fun at all. I always picture white-knuckling it...whether anticipatory or actual, again, both for me. It's no secret, most people find the dentist visits to be nerve wracking. Today I needed a revision on two crowns placed years ago by the previous dentist that occupied this space, Dr. James Surdilla-miss him dearly, he's moved away. I dreaded it. Maria, their trusted receptionist extraordinaire, ready with her wit & banter, "Okay , Jennifer, just take a seat while they prepare the torture chamber". I appreciate a great sense of humor & it comforted me that they're very friendly & efficient, too. Janet prepared with dental X-rays and was informative & forthcoming. Enter Dr. Susie Kim, with an easy smile & reassuring words. She explained my procedure well. Anticipatory anxiety started to roll in but was alleviated after the needle I barely felt was done doing its job-to numb the area. After all that's said & done, was quoted an hour & a half-almost precise, I'm impressed! I'm not saying that I will stop gripping the dentist chair like a boa constrictor & its prey...but perhaps I will let go a tiny bit to give it a break. I shall return for the permanent crown in a couple of weeks. In the meantime, no eating or chewing anything sticky or hard, gargle with warm saltwater for 24 hours. After paying for my co-pay, Janet gave me the breakdown w/o me asking for it, I appreciated that. Note: If the drill gets to loud, request for earplugs, Dr. Kim offered them-nice lady! It's surprising I would give 5 stars for a dental practice but they do deserve it.

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    Innovative Smiles - generaldentistry - Updated October 2026

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