Norton's put in our roof and gutters last summer, and they installed a faulty downspout on our gutter that had a 3/4" gap in the back. When we received heavy rains, water gushed through this gap towards our house. Water got into our interior wall and under the wood floors, causing thousands of dollars of damage. I had them come take a look at the gutter, and they agreed that it was poorly installed and damaged. Bryan from Norton's told me numerous times that he would get our floor fixed. Well, he was lying to my face and did not try to help us out. Norton's spent the next month avoiding my questions about fixing my floor, and finally Beau Norton called me and told me they would not pay for damages and that there was never a problem with my gutter (which he never looked at). He interrupted every sentence I tried to say and was unbelievably rude. I only gave them 1 star because I could not give 0 stars. Norton's did poor work and then made it worse by being jerks. Find someone else to do your roof. read more