Great service from start to finish. I went online and selected my car and it showed the tires…read moreavailable at the Grand Forks location. I went in knowing what tire I wanted and was in and out with four new tires in about 20 mins. Great service!

I wouldn't buy tires or wheels anywhere else . They have a great product and excellent service…read more This company and my experience with them for over 20 yrs . I convinced my friends to buy there , they did and don't regret it . They warranty their tires plus they provide free tire rotations .

As a mom and having a kid at UND, I needed a place that I could trust that would fix my son's car…read moreand send him home safely for Christmas! Tyler the manager was sooo awesome! He suggested critical repairs and fixed what needed to be fixed at a great price. I know my mechanics growing up with 4 brothers and this guy is a blessing! I recommend him to anyone who wants it done right and at a fair price! He has integrity and in a sea of repair places that are out for a buck that is a rare thing! Thank you Tyler and the team at Braaten's! You are our new favorite mechanic and person!

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

Reciently my friend and I were heading to Grand Forks from Winnipeg Canada for the day. Her tire…read morewas low and we did not know just how low till we got to a gas station in GF. When we looked at it it was flat! Now what? We looked over and saw Royal Tire. We realized they only do commercial trucks as in Semi's. But thought why not ask. So we did and they guy there was so helpful. He found us tires and put them on!!!! He called us a cab to take us to the mall, then picked us up later when the car was ready. He went above and beyond. I wish I had gotten his name because he saved the day!!!!!

The guys at Firestone were super nice and considerate even when giving me bad news. These guys are…read moreso awesome

If I could give one star, I would. In July 2021, my alternator went out and they replaced it for…read more$800.00 without a new battery. I just had to,replace my alternator again in Minneapolis, but the warranty only went for 1 year or 12 thousand miles. It was a refurbished alternator and a piece of junk according to a mechanic in Mpls. Save your money and go ANYWHERE except Firestone. An alternator should last more than 8 months. Ridiculous.

Good people, nice and friendly, easy going...they order your tires asap and can get them on your…read morecar as you need them. The inside of the shop is clean and the bathrooms were super clean especially for an auto shop. The sink was sparkling. I really appreciated that as wasn't expecting it. There is a big lot for you to park your car. The staff listen to your needs and work with you. There are snacks and drinks in the vending machines (chips n cookies and soda and power drinks). I will return! Thank you Big Jim's!

been going to big for over 30 years! Best place to go if you need your tire patched or tires!…read moreThey're quick, efficient, great prices, and excellent customer service!! Dick and Jeremy are great to work with and will help you with all your needs!

I am a customer but today they went above and beyond for me. By tire I noticed was low and I am…read moreleaving town and wanted to make sure nothing was wrong. I drove up went in explained my situation the tech came out looked at the tire said you have a nail in your tire. He immediately took the car in the shop worked me in immediately and fixed it for free. Not sure what the tech's name is but he was great and also Jordan I think that's his name both have great customer service skills. We need more people like them. That's why I continue to do business at your shop. Keep up the good work..

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.

Quality service, everything that was done was quoted fairly and finished in a very timely manner…read more10/10 would recommend

I had a 830 APT for an oil change and tire rotation. 2 o'clock rolls around in show up and the kid…read moresays yours is next. People BSing in shop don't waste your time

excellent service and customer care. they are efficient, considerate, and provide high quality work.read more

They are my go to mechanic. I feel like they do a good job of taking care of my car and not…read moreselling me services I do not need.

Typical Sam's club it's smaller the other versions it would be nice if they could expand or change…read morethe flow a little better. Moose Out

Not sorry for making an employee do their job. Had an issue at self checkout so pressed the help…read morebutton . . . and waited . . . waited . . . despite seeing 4 different associates just visiting with each other. So then I started waving my arms in various directions until one came over to assist. Associate made it clear she was not happy I interrupted the cooler talk. I generally like Sam's but like many places today, not many people want to work.