There are a couple guys at O'Reilly's that are really helpful. I don't know their names, but they…read morealways help me find what I need.

Needed a battery for my car as I was going go drive home for a week to see my family for Mother's…read moreDay as it died the morning I was going to drive and the battery health was on 3%. He sold me a battery that was stupidly overqualified for my car and did not need to be put in. Being a naive college student I had no idea what I should have been charged or what I needed, which they should have known. They should have been much more up front about what was needed. Take your money elsewhere!!

I've been leasing vehicles for about 17 years, and with my lease up in a month, I really wanted to…read moredo my due diligence this time by test driving multiple different SUVs to find the perfect fit. Because of this, I've worked with many, many salespeople over the last couple of weeks. I'm quite specific about what I'm looking for...the vehicle type, trim level, and the price point I'm hoping to stay around. I've asked to test drive specific vehicles and requested leasing options from various dealerships. As someone who's quite busy with a teenager, three dogs, works remotely, and doesn't have a lot of free time - every moment counts when I leave throughout the day just to test drive a vehicle. Unfortunately, it hasn't mattered how clear I've been about my time constraints. I've spent hours and hours in offices waiting to get information on vehicles and leasing amounts. Even with pre-scheduled test drives, I've had to wait 45+ minutes. I've had different offices be dishonest with me about their inventory. It has been an incredibly frustrating process. This is where Preston came in. I decided to look outside of our community and called Rydell a couple of days ago. I was put in touch with Preston, and again, I was very clear...this is the type of vehicle and trim I'm looking for, I'm hoping to better understand what the leasing price would be etc. Preston not only heard what I said but unlike everyone else I had worked with up until this point, he actually listened to me. He got off the phone within minutes and shortly after I received a text from him with the leasing prices. After that, he continued to provide me with all the necessary updates via text message... it was so productive and efficient!! He wasn't asking to talk to me for 30+ minutes on the phone and he wasn't stating I needed to go to their office. I am just so impressed by his ability to think about the customer experience and provide top-tier service. I would recommend Preston and Rydell to anyone I know who's considering purchasing or leasing a vehicle in the future. Bravo...well done, and thank you to him so very much!!!!!

I prefer to take my toyota to the dealership. When Rydell took over Lithia I was very concerned…read moreabout the possible change in quality as I have heard many questionable things about the other Rydell dealership on Washington. I decided to take a change as I had received a great coupon. Chuck was amazing!! Even though the appointments were somehow overbooks online he still managed to make my experience great and I didn't have to wait as long as we were thinking it might take. I will definitely go back after the great customer service I received. Thank you for the cookies Chuck!

Terrible customer service! The service area has zero clue what they are doing. Bring vehicle in and…read morethe lie about issues , don't find issues, takes them 2-3x to find missing parts, won't hold themselves accountable at all! We've always bought vehicles here, oil changes and Carwashes- they just lost all of that!

15 min recall took all day only got them break the cover to the stearing wheel column.read more

I have had to come back 4 times do to paperwork being messed up n mis-typed by the sales person it…read moreabsolutely the worst experience in a dealership I have ever had the experience of when buying a vehicle

I brought my vehicle there for an oil change. They informed me of an oil leak. I explained I knew…read moreof the leak. They put the incorrect O ring on and oil just poured out of my oil filter. If they are a dealership don't you think they should know what O ring to use for an oil filter? WOW what morons.

Every time I have called for a part the staff is very friendly and knowledgeable about what parts…read morethey have on hand and when they can get them removed from the vehicle in question. Prices are very fair. Our business will continue to do business with Weekly's Auto Parts.

Over the years, ownership has become a bit more friendly, which eases the reality your standing in…read morean auto salvage yard. The prices for parts are fair, which is all you can ask for I suppose. They usually tell you a part will be ready in a couple hours, and it generally takes four or five, but they accomplish the mission.

Buyer Beware - My Experience with Nelson Auto of Grand Forks…read more I purchased a 2020 Ford Transit Cargo Van from this dealership and had it inspected shortly afterward by a Ford-certified technician at St. George Ford. The inspection identified several issues, including: * Rear axle shaft seal leak * Rear differential pinion seal leak * A missing engine air-intake water-diversion component These are drivetrain and functional components that typically develop over time, not cosmetic issues that appear overnight. I contacted the dealership and worked directly with Eric Taylor. He initially said he would review the inspection report. After multiple follow-ups over several weeks, the final response was that nothing would be done and that the matter was "resolved" because the vehicle was sold AS-IS. To be clear, I was not asking them to cover every recommended service item--only a few significant issues involving drivetrain seals and a missing component that were identified immediately after purchase. Rather than reviewing the findings or attempting to reconcile two professional inspections, the dealership dismissed the report entirely and ended the conversation. Mechanical issues can happen with any used vehicle. What matters is how a dealership responds when credible problems are documented right after a sale. In this case, the response from management was essentially: you signed the paperwork, so it's your problem now. Consumers should understand that "AS-IS" language does not eliminate expectations of good-faith business practices when material mechanical concerns appear immediately after purchase. Because of how this situation was handled, I am documenting the experience publicly and will also be sharing the inspection documentation with **Ford Motor Company customer relations and relevant consumer protection channels for review. If you're considering buying here, get a truly independent inspection before signing anything. Based on my experience, once the paperwork is signed, don't expect much help from management. Buyer beware.

We purchased a vehicle on September 5, 2025. As of today, October 21, I cannot get anyone to answer…read moreany questions regarding the title and plates (car was paid for upfront, check cleared 2 days after purchase). I've used their chat bot to no avail. I had a text string going with someone asking for the sales manager to call me - nobody has called. I have called multiple times only to be transferred to some random mailbox, leaving a message with still no response. Sales staff was nice and attentive. Seems the business side needs A LOT of work!