This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

Reasonable prices and they get you in fairly quick! Since I've lived in the Grand Forks area I've…read moreowned two vehicles and have brought them both in to get exhaust work done. Both times the work done was quality using quality materials. Never had an issue with leaks or anything of that nature!

Recommended. Very fast and quality work. Honest guys and friendly. Dropped off in the morning,…read morereceived a call an hour later on what needed to be fixed and the estimate. Finished 2 hours later and paid what they estimated.

Had a great experience here! They were so helpful! They made the entire process easy and it was…read moredone so quickly.

I was standing by the door, waiting to talk to someone about my car, and saw this person bulling a…read morecoworker. The gentleman even when he tried to walk away from the person who was being rude was pursued by the bully. I could not support a place the encouraged work place vilance like that so I left and took my car else where. No one should be treated like that. What poor management to support that behavior. The whole event was very disappointing to watch. I will share my personal experience with all my friends and family.

I brought my truck in with a minor concern about my Ford 10R80 transmission lightly lurching into…read moregear--no real issues, just asking questions. Smitty's recommended a fluid and filter change, which I agreed to. After that service, I started having major problems--fluid leaking and burning off the exhaust, plus shifting issues. I brought it back multiple times. First they said fluid level was fine, then blamed a pan gasket, then eventually told me it was "normal" for the transmission to boil over and vent fluid. That's absolutely not normal. Communication was poor (I waited 2.5 days with no update), and when I picked it up, they acted like they just wanted it gone. One employee even walked away mid-conversation, and the service writer shrugged when I asked if they were blaming me. I took it to another shop--they immediately identified it was overfilled, corrected it, and the problem was completely resolved. I then towed my tandem ice castle and went on a road trip over 2,000 miles with zero issues. Bottom line: I went in with no real problem and left with one. Would not recommend.

Helped us avoid a scammer selling a used truck with a bad transmission. Their help was very much…read moreappreciated.

I cannot recommend going over to Scott and Caroline enough! They were absolutely phenomenal. We got…read morea quote in just a few minutes, appointment scheduled right away and the repairs done in an unbelievably short amount of time. The work looks amazing on my wife's 21 wrangler after a deer hit. Prices are great, especially for the quality. We have been going here for years and will continue to do so for years to come! Services: Body & Trim, Painting

The guys at Firestone were super nice and considerate even when giving me bad news. These guys are…read moreso awesome

If I could give one star, I would. In July 2021, my alternator went out and they replaced it for…read more$800.00 without a new battery. I just had to,replace my alternator again in Minneapolis, but the warranty only went for 1 year or 12 thousand miles. It was a refurbished alternator and a piece of junk according to a mechanic in Mpls. Save your money and go ANYWHERE except Firestone. An alternator should last more than 8 months. Ridiculous.

Interstate Towing and Recovery responded when my motorhome developed engine problems while passing…read morethrough Grand Forks, ND. Tim Jenkins, the tow truck driver, did a great job recovering our motorhome. He is very professional and courteous. Great job guys.

Chris was so kind when he came to pick up my broken down vehicle! He cares about your safety and…read moremakes sure you know your vehicle gets to it destination!

We live in Boise, and through Carfax, we bought a car from Rydell Toyota of Grand Forks, ND. The…read morebest car buying experience ever. We flew into Fargo, and Alex sent a courtesy car to the airport to pick us up.... that's an hour and a half drive. We had a lot of details to work out, and from start to finish, Alex was very patient. Thank you, Rydell, and especially thank you, Alex!!!

Purchased a used 2024 Grand Highlander from this establishment. The sales guy Robb was nice. The…read morerest of the process was frustrating, and the vehicle has been nothing but problems compacted by the personal at the Toyota dealership being rude and disrespectful to my wife and me. We purchased the vehicle on January 20 2025. The first issue was the radio was locked out due to the dealerships failure to contact Toyota and delete the previous owner. This particular issue must be addressed by the dealership. This should have been done prior to the sale. We had to make several trips and calls to get this resolved. The vehicle came with 26,000 miles sold as a ( gold certified) used Toyota however after only a few hundred miles the front drive axles started clicking . We were informed of a recall issue again the dealership failed us. Again this should have been checked and corrected before sold as a certified vehicle . We scheduled that for repair . We got the vehicle back and after a few days noticed a huge oil spot in the garage. Called the dealership and they claim no open appointments until Tuesday a week away. After complaining to the office ,The staff told her to bring it up , but when she does they act like they didn't tell her to bring it up being rude about our concern. I called and spoke with Chuck at 1200pm. He said Vince would call me after lunch , Vince never called so at 4 I called , no answer. At 5 He left a long rude voice message on my phone saying they never found any issues with the cv shafts that they just replaced or any oil leaking. That was Friday Feb 21. Saturday Feb 22. The tech David found the oil leak caused by the previous repair. They failed to take responsibility for this mistake costing us time and money. Save yourself a huge hassle and drive elsewhere to purchase vehicles And have them serviced.