Great service from start to finish. I went online and selected my car and it showed the tires…read moreavailable at the Grand Forks location. I went in knowing what tire I wanted and was in and out with four new tires in about 20 mins. Great service!

I wouldn't buy tires or wheels anywhere else . They have a great product and excellent service…read more This company and my experience with them for over 20 yrs . I convinced my friends to buy there , they did and don't regret it . They warranty their tires plus they provide free tire rotations .

Reciently my friend and I were heading to Grand Forks from Winnipeg Canada for the day. Her tire…read morewas low and we did not know just how low till we got to a gas station in GF. When we looked at it it was flat! Now what? We looked over and saw Royal Tire. We realized they only do commercial trucks as in Semi's. But thought why not ask. So we did and they guy there was so helpful. He found us tires and put them on!!!! He called us a cab to take us to the mall, then picked us up later when the car was ready. He went above and beyond. I wish I had gotten his name because he saved the day!!!!!

So thankful to the guys at Les Schwab for dealing with my extremely limited knowledge on tires and…read morehooking me up with a set that fit my budget. Christian did a great job explaining what things meant and recommended items without being pushy at. A new set of tires and an alignment only took about an hour. I know there's a lot of tire stores in GF, but I can't recommend the service here enough!

I had brand new rims and tires installed on my truck a few months ago. Everything seemed fine at…read morefirst, until I noticed a missing lug nut just a couple of weeks later--after only driving about 160 miles. I had been extremely busy and couldn't make it back to the shop right away, but when I did, I was greeted by Jacob Marie, the manager. He said he would order a replacement lug nut for me. After about another month with no word, I called to check in. That's when Jacob suddenly changed his tone and told me it was my fault because I was supposed to re-torque the rims--a detail that was never explained to me. Despite this, he eventually agreed to order the lug nut again. Weeks passed, and I still heard nothing, so I followed up again. He told me it was finally on its way. When I went in to pick it up, a friendly employee was ready to help, but as soon as I walked in, Jacob came out of his office, slammed the box down on the counter, and very rudely said, "Here you go." I asked if they would install it for me, and he flat-out refused, then told me I could take my business elsewhere. This experience was beyond unprofessional. I highly recommend taking your business to Discount Tire over Les Schwab, especially if this is how they treat loyal customers. To make things worse, I work for a company that provided services to Les Schwab all summer and winter, and Jacob delayed payment for months. Meanwhile, we paid our bills to them right away and even purchased several sets of tires from this location. Apparently, accountability and respect are one-way expectations for Jacob. Never again.

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.

I was so impressed with my service agent, Ian! I had a Chrylser tire valve stem issue that would…read morehave been costly to fix. However, Ian had to work on his girlfriend's car tire with the same issue. He saved the valve mechanisms he replaced on her vehicle. The saved valve just happened to fit my Jeep Compass! What a miracle! He gave them to me and my bill was instantly $75 cheaper and was quickly replaced and I was on my way! Super customer service and personal care given! Great job Ian!!!

Excellent service as always. Stopped in for an oil change and I was in and out in 20 minutes…read more Service is always great and the staff is wonderful.

They cross threaded the oil filter on my car and when i called them they denied any responsibility…read morefor the mistake

I took my vehicle in to Grand Forks Jiffy Lube for an oil change three weeks ago. Afterwards, I…read morenoticed oil spots on both my garage floor and on my driveway. I initially assumed the oil resulted from the Jiffy Lube personnel not completely wiping off the frame below the oil filter, where old oil could have remained. When the (fresh) oil spots continued after 3 weeks, I crawled under the vehicle and found that the oil plug was loose and could be turned with my fingers! There was fresh oil on the oil pan as well. I grabbed my wrench, tightened the plug and went to Jiffy Lube to complain. They said, since I broke their blue seal on the oil plug, they could do nothing for me, and they implied that "I could have loosened the plug myself and let some oil out". They were rude and condescending, and apparently didn't believe that I would go to all the trouble to put on dirty clothes, run the vehicle up my own ramps at home, ascertain what the problem was, and then take the time to drive back to their establishment and complain about this terrible service. I told them that I would never come back again because I wouldn't trust them to do the job right. Their failure to properly tighten the plug could've resulted in damage to my engine!

Great staff, very knowledgeable and helpful. I don't trust anyone else than Jiffy Lube for my oil…read morechange. Also have clean bathroom.

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

I love Ray. Had a windshield wiper problem that needed resolved ASAP. Ray repaired it ASAP so…read morethat I was able to make my trip to Noonan ND the next day as planned. Super nice man, super great help. So thankful for his shop!

After having my oil changed at the Valvoline in Grand Forks, everything seemed fine for a little…read morewhile. Then, while driving north on 29, the oil plug fell out. When I noticed blue smoke out the back of my car, I pulled over, but it was too late. The engine couldn't be started again. Valvoline has denied any responsibility. They say too much time elapsed. However, they were the last ones to touch the plug. No one else had been near it. Further, I recently learned that someone else in my community noticed oil on their driveway within a day of their oil change, but Valvoline has denied responsibility for that one as well. DO NOT trust the Valvoline in Grand Forks, North Dakota.

I just moved here from South Carolina. My Jeep had a leak and I was kinda freaking out. I was…read morerecommended to have Valvoline take a look. What outstanding gentleman. They were kind. They educated me on all my questions and lead me in the right direction. I will be using their services in the future! Very much felt taken care of!