This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

excellent service and customer care. they are efficient, considerate, and provide high quality work.read more

They are my go to mechanic. I feel like they do a good job of taking care of my car and not…read moreselling me services I do not need.

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

I love Ray. Had a windshield wiper problem that needed resolved ASAP. Ray repaired it ASAP so…read morethat I was able to make my trip to Noonan ND the next day as planned. Super nice man, super great help. So thankful for his shop!

As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.

So this is bittersweet, the long time owner and proprietor, Paul Helgeson, is forced to sell Odin's…read moredue to some health problems. It's sad, Paul is the BEST mechanic in Grand Forks. There's nary problem he can't fix. He is an old school nuts and bolts mechanic. You're not going to see walls of fancy equipment telling you what the problem is. You're going to see wrenches, impact drivers, sockets, screwdrivers and the like. He's one of those guys that can listen to your car and tell you what's wrong. Like all mechanics, he's got busted knuckles, a bad back and miles of scar tissue. He kept thousands of vehicles that were long overdue for the junkyard on the road. His customer base ranged from the richest people in Grand Forks to the people like me who lived paycheck to paycheck. He treats everyone like they are his best friend. 124 Belmont Road is a little slice of heaven, it's sad it's a forced retirement but Paul has worked 15 hour days and sometimes more to keep his customers happy. As the son of a mechanic with 50 years+ experience, I can safely say that Paul is one of the most respected people in automotive business in North Dakota, scratch that North America.

This is the best place to bring your vehicle to get it fixed, I have had both my vehicles repaired…read moreat this little shop and I have yet to be dissapointed. They are reasonable, and I feel safe knowing I'm not going to get ripped off. I would recommend anyone to get there vehicle fixed here. I am so happy I have a good car mechanic I can call on when I need help.... 5 stars all the way

Buyer Beware - My Experience with Nelson Auto of Grand Forks…read more I purchased a 2020 Ford Transit Cargo Van from this dealership and had it inspected shortly afterward by a Ford-certified technician at St. George Ford. The inspection identified several issues, including: * Rear axle shaft seal leak * Rear differential pinion seal leak * A missing engine air-intake water-diversion component These are drivetrain and functional components that typically develop over time, not cosmetic issues that appear overnight. I contacted the dealership and worked directly with Eric Taylor. He initially said he would review the inspection report. After multiple follow-ups over several weeks, the final response was that nothing would be done and that the matter was "resolved" because the vehicle was sold AS-IS. To be clear, I was not asking them to cover every recommended service item--only a few significant issues involving drivetrain seals and a missing component that were identified immediately after purchase. Rather than reviewing the findings or attempting to reconcile two professional inspections, the dealership dismissed the report entirely and ended the conversation. Mechanical issues can happen with any used vehicle. What matters is how a dealership responds when credible problems are documented right after a sale. In this case, the response from management was essentially: you signed the paperwork, so it's your problem now. Consumers should understand that "AS-IS" language does not eliminate expectations of good-faith business practices when material mechanical concerns appear immediately after purchase. Because of how this situation was handled, I am documenting the experience publicly and will also be sharing the inspection documentation with **Ford Motor Company customer relations and relevant consumer protection channels for review. If you're considering buying here, get a truly independent inspection before signing anything. Based on my experience, once the paperwork is signed, don't expect much help from management. Buyer beware.

We purchased a vehicle on September 5, 2025. As of today, October 21, I cannot get anyone to answer…read moreany questions regarding the title and plates (car was paid for upfront, check cleared 2 days after purchase). I've used their chat bot to no avail. I had a text string going with someone asking for the sales manager to call me - nobody has called. I have called multiple times only to be transferred to some random mailbox, leaving a message with still no response. Sales staff was nice and attentive. Seems the business side needs A LOT of work!

Terrible customer service! The service area has zero clue what they are doing. Bring vehicle in and…read morethe lie about issues , don't find issues, takes them 2-3x to find missing parts, won't hold themselves accountable at all! We've always bought vehicles here, oil changes and Carwashes- they just lost all of that!

15 min recall took all day only got them break the cover to the stearing wheel column.read more

Red River Auto, or "Gordy's", as people that frequent it know it as, is a diamond in the rough when…read moreit comes to auto shops. Since I was introduced to Gordy's a few years ago it's the only place I've gone to for car care. I've never felt my vehicle was in better hands, and they leave you with the impression that they care about giving you a good deal and not charging you to fix anything you don't need done. They have always been good about timely service as well, whether it's a scheduled appointment to get something fixed, or an emergency fix. In personal experience I've had to be towed to Gordy's twice when my car died, and they've sent me on my way fixed up later that same day.

Great honest people! You can trust Red River Auto with all of your automotive repair needs!read more

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.

I was so impressed with my service agent, Ian! I had a Chrylser tire valve stem issue that would…read morehave been costly to fix. However, Ian had to work on his girlfriend's car tire with the same issue. He saved the valve mechanisms he replaced on her vehicle. The saved valve just happened to fit my Jeep Compass! What a miracle! He gave them to me and my bill was instantly $75 cheaper and was quickly replaced and I was on my way! Super customer service and personal care given! Great job Ian!!!

I had a 830 APT for an oil change and tire rotation. 2 o'clock rolls around in show up and the kid…read moresays yours is next. People BSing in shop don't waste your time

Very helpful and kind. My car battery was running low and they used a tool to let me know if a new…read morebattery was needed. The manager was very factual and was not pushy to buy it at that time or even from them. It was free of charge and they even jump started my car. In this day and age where customer service is hard to come by, they are one of the few ones that do it right with everyone I interacted with at this establishment.