Very happy with the Customer Service of this business. They helped me with a Windshield replacement…read moreand made sure I was satisfied. I will be recommending them to anyone who needs glass repair. They offer fair pricing, fast service, and chipper demeanor. Will return!

stay away from auto glass & aftermarket in grand forks nd!!!! you don't need a windshield bad…read moreenough to have these guys mess up your car!!! they do not do quality work & they don't care!!!! i have been in the car business for 50 years & have had many windshields replaced & these guys are the worst ever!!!! first shop where i had to pay to have my vehicle messed up & they refuse to make it right!!!!

They were able to get me a appointment when needed. Then they got the work done faster than…read moreexpected. Bob was very easy to talk to with great customer service

Their customer service is outstanding. But the work is ok. I usually have to go back 2 or 3 times…read moreafter they do something though. Last time they messed up my auto drive system. The car can't even drive in a straight line now and I don't want them to try for a 3rd time. Even though they were fixing something else I now have more issues to take to someone else to fix. Again sweet people but average to meh work.

As a mom and having a kid at UND, I needed a place that I could trust that would fix my son's car…read moreand send him home safely for Christmas! Tyler the manager was sooo awesome! He suggested critical repairs and fixed what needed to be fixed at a great price. I know my mechanics growing up with 4 brothers and this guy is a blessing! I recommend him to anyone who wants it done right and at a fair price! He has integrity and in a sea of repair places that are out for a buck that is a rare thing! Thank you Tyler and the team at Braaten's! You are our new favorite mechanic and person!

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.

We purchased a used 2024 Nissan Murano in early June of 2026. The vehicle needed some minor body…read morework, so they were going to fix it and deliver it to us in Bismarck, 250 miles away! We bought the car without any down payment as we were going to pay cash - they completed the deal with only our signatures! They delivered the vehicle to us and we took it on a trip to Missouri. When we got there, the body work they did needed to be redone and the AC stopped working. We called them and told them about the problems, so on our way backs driver met us in Fargo to swap a loaner for our vehicle. They fixed the body work correctly and repaired the AC, the returned it to us after it was repaired. Dealing with Mason, the salesman, was great. He communicated with us throughout the process. The service was top notch - we couldn't be happier dealing with them. I would recommend Rydell Honda-Nissan to anyone needing a vehicle!

I prefer to take my toyota to the dealership. When Rydell took over Lithia I was very concerned…read moreabout the possible change in quality as I have heard many questionable things about the other Rydell dealership on Washington. I decided to take a change as I had received a great coupon. Chuck was amazing!! Even though the appointments were somehow overbooks online he still managed to make my experience great and I didn't have to wait as long as we were thinking it might take. I will definitely go back after the great customer service I received. Thank you for the cookies Chuck!

Place was great for me, had an issue with my blower motor and they got it ordered and fixed way…read morefaster than going to a dealership, the workers were great and id definitely recommend going for best pricing. 10/10

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

So thankful to the guys at Les Schwab for dealing with my extremely limited knowledge on tires and…read morehooking me up with a set that fit my budget. Christian did a great job explaining what things meant and recommended items without being pushy at. A new set of tires and an alignment only took about an hour. I know there's a lot of tire stores in GF, but I can't recommend the service here enough!

I had brand new rims and tires installed on my truck a few months ago. Everything seemed fine at…read morefirst, until I noticed a missing lug nut just a couple of weeks later--after only driving about 160 miles. I had been extremely busy and couldn't make it back to the shop right away, but when I did, I was greeted by Jacob Marie, the manager. He said he would order a replacement lug nut for me. After about another month with no word, I called to check in. That's when Jacob suddenly changed his tone and told me it was my fault because I was supposed to re-torque the rims--a detail that was never explained to me. Despite this, he eventually agreed to order the lug nut again. Weeks passed, and I still heard nothing, so I followed up again. He told me it was finally on its way. When I went in to pick it up, a friendly employee was ready to help, but as soon as I walked in, Jacob came out of his office, slammed the box down on the counter, and very rudely said, "Here you go." I asked if they would install it for me, and he flat-out refused, then told me I could take my business elsewhere. This experience was beyond unprofessional. I highly recommend taking your business to Discount Tire over Les Schwab, especially if this is how they treat loyal customers. To make things worse, I work for a company that provided services to Les Schwab all summer and winter, and Jacob delayed payment for months. Meanwhile, we paid our bills to them right away and even purchased several sets of tires from this location. Apparently, accountability and respect are one-way expectations for Jacob. Never again.

I am a customer but today they went above and beyond for me. By tire I noticed was low and I am…read moreleaving town and wanted to make sure nothing was wrong. I drove up went in explained my situation the tech came out looked at the tire said you have a nail in your tire. He immediately took the car in the shop worked me in immediately and fixed it for free. Not sure what the tech's name is but he was great and also Jordan I think that's his name both have great customer service skills. We need more people like them. That's why I continue to do business at your shop. Keep up the good work..

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.