Mike has been very rude and the service has not been good. Any question that I've asked has barely…read morebeen answered and he has been very short. I called to check on my car and he said they were looking at it and then immediately hung up. He needs to work on his customer service because that is his job and he is being paid to talk to customers.

I made the appointment over the phone. The service was done on time and the charge was very…read morereasonable.

This shop & this staff is in an outstanding class of their own. Their prices are exceedingly…read morereasonable. Their service is timely, very professional & their service is impeccable. I have used their services for over five years & recommend them highly.Their kind of service & professionalism, unfortunately is very, very rare in this day & in this age of mediocrity they are one of a kind!

Arvin has taken care of our vehicles for as long as I can remember. We trust them completely--…read morethey let us know what needs to be done and if it needs to be immediate or if it can wait. Their prices are fair and they are just fantastic to work with. They've done everything from routine maintenance to big ticket repairs to pre-sale inspections for us. We simply don't trust anyone else with our cars. They are such a blessing.

Quality service and super timely appointments available. I appreciate the checklist and repairs…read morewith photo estimates.

My old 69 Plymouth roadrunner had anti freeze smell, oil leak, and battery kept going dead. Ben…read morethe mgr and Ryan the technician assured me they cold repair. Hard to find good shops that will keep 50 year old cars running top notch. Seems they all want the later model electronic cars. They found the problems. Anti freeze smell was radiator cap, oil leak rear main seal retainer and crank shaft seal, and batt was bad alternator. Just picked it up this morning and all their work excellent. Mr Barkes these men Ben, Tristan and Ryan are very good. From greeting, diagnosis, plan of action, regular updates, to completion, they are the best! Good Job Complete Auto Body & Repair in Cottleville, Mo. Beautiful tow trucks too! Ken

I was visiting St. Louis from California when my windshield wiper motor died on my BMW. I had…read morepurchased the replacement motor and was going to try to install myself, but thought twice about it. The dealerships wouldn't help because I had not bought a BMW OEM motor at over $600 (I bought a 3rd party motor that had an identical spec to the OEM motor for under $200). I contacted Joe's because, honestly, the name sounded like a local shop that wouldn't give me a run around. I was right. The gave me an appointment for that week. I waited in the shop while they installed the motor in under 1.5 hours and was on my way for under $200. So, BMW was going to charge me over $1,000 for parts/labor. With Joe's garage, I was able to get it done for under $400. Huge savings and very happy customer.

Everytime I try to take my car there, I am frustrated! They either don't call back, or leave me on…read morehold forever, and then their phones don't work! They used be to be excellent years ago.

I had a tree limb fall on my Explorer. The Ford dealer recommend Car Craft to make the repair…read more They did a great job! It looks like new. Brent and Kim told me want to expect and communicated with me all through the repair process - even finishing ahead of schedule. In addition, they coordinated the pickup and return of my rental vehicle with Enterprise - so I could make one stop! I highly recommend Car Craft and especially Brent and Kim!

My car was broken into, I had 2 broken windows and paint damage. The Car Craft employee Brent,…read morewalked me through the process while working with my insurance company to get all the repairs done in one place and in just two weeks. Other shops were told me they had a 3 week waiting list and Telsa itself weren't able to do all the repairs. If you have a Tesla in St Louis I'd recommend going to them. Heather at the front desk gave me updates and responded immediately throughout. Great experience and car is good as new.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

How often do auto repair shops get a five-star? I don't think it's very often, however these five…read morestars are well-deserved. We have gone to Plaza several times in the last few years and have always been happy. Tonight was our best experience yet. Both John and Johnny have always been super helpful and efficient. My Jeep needed help, so we dropped it off this morning and picked it up tonight. Hubby is pretty knowledgeable on auto issues and he felt their diagnosis was right on, and the price was very reasonable. So happy to have my ride back so quickly, thank you!!

I brought my 2018 GMC Sierra 1500 to Plaza Tire for new pads and rotors, and they returned my truck…read moreunsafe to drive. When I dropped it off, all of my safety systems worked perfectly -- no ABS, traction control, or Stabilitrak warnings. After finishing the job, they had me pay in full and only after the transaction did they finally mention that all of my safety braking systems were now disabled. They never told me before payment, never explained what they damaged, and never attempted to fix it. My truck went in fully functional and came back with ABS and Stabilitrak failures caused during their service. To make things worse, the squealing noise I originally brought it in for is still there, meaning the problem I asked them to diagnose wasn't fixed at all. A shop should never return a vehicle with new safety failures -- and certainly shouldn't wait until after payment to tell the customer they broke something that makes the vehicle unsafe. Completely unacceptable experience.

If you have had a bad experience before -give them another try. I'm from out of town & was helping…read moremy son move to a new apartment and having a terrible day. Got a nail in my tire at 635 & you could hear the air coming out. Not only did he wait for me to get there - he was honest and didn't try to say I needed a new tire (yes that has happened to me before & I didn't need one). Fixed my tire quickly and was super friendly. I def recommend to anyone in this area to give them their business.

First time here and I won't be back. Made an appointment online and confirmed with technician over…read morethe phone. Came to pick up my car and they didn't do the work I requested. Nobody read the form and they just assumed all I was in for was an oil change. Customer service was not great either. Waste of time and money.

We love Sam's Club! This location has great pick up options and is always quick. Their food is also…read moredelicious and for the price point for a slice of pizza, you can't beat it!

This review is specially for this clubs tire and battery. The whole department was fantastic to…read moredeal with. My car decided to throw a wrench in my plans and not start while I was in the parking lot, Mike came out tested my battery and determined that was the culprit. He got it started, pulled it into the bay, and replaced my battery all within 30 minutes. He even checked my tires/aired them up. What could have been a frustrating situation turned into a breeze, plus my instal was free due to my membership. I am super lucky my car decided this was the place to act up, I was in good hands!