I want to say from the start to finish, great service and complete in a timely manner. We were…read morehaving issue paying with card and keep the front desk clerk there 5 mins after her shift and while waiting for bank to override payment to go thru, she process the payment and we was all complete. I was informed thru the whole process via text and when call to check on car was given excellent customer service.

DO NOT TAKE YOUR CAR HERE!!!!! BEWARE BEWARE BEWARE!!!!!!…read moreThese are only some of the photos, BUT never ever ever ever ever ever ever go here. This shop was recommended so we decided to go with it. It's far from home and in a sketchy area, but I decided to have a little faith. They seemed great in the beginning, truly. They received my car on 8/25/26, started repairs and I got my car back today, 9/16/26. In the time they had my car, they've damaged the top passenger side where they were replacing both passenger doors. (I have photographic proof there was no damage PRIOR). The doors are not aligned. While driving, you hear the outside wind coming in. The wheel, which was on the estimate and paid for by my insurance, was not completed. They didn't align the trim, anywhere. The paint is a JOKE. It doesn't match either. Of course, any normal person would be upset. We were BEYOND upset and Chris who was handling everything, left early for the day per John because "he always does that and it must be nice". Well John, he's a joke of a man. I showed him everything, pointed it out and decided to say "I don't want to talk to you after how you acted inside" and went back to his pitiful desk to rip off the next victim. WELL IDGAFFFF you're entire shop is an embarrassment and it makes sense why you have no accreditations and !!!NUMEROUS!!! BBB complaints. So now, my car is in worse condition than ever and they don't care. To top it off, Chris stated, ON RECORDING "I'll waive your deductible as long as you don't burn me on my survey". Well buddy, consider yourself TOASTED because BBB, Missouri attorney general, lawsuits, and complaints are alllll coming your way pal. All you had to do was fix my car the right way, not damage anything further and own up to your mistakes.

Bob's quite literally saved me thousands of dollars. I had been dealing with an issue on my car for…read moremonths where the car would not shift properly. The first mechanic I took it to could not figure out the issue. The second one, a dealer, told me I needed a complete replacement, quoting me over 7 grand. When I took it to Bob's, the guy drove it hundreds of miles trying to figure out the issue, but couldn't get the problem to replicate. He explained the code he was getting and why he could not, "in good conscience," sell me a new transmission. He recommended I wait it out a bit longer so they could get the issue to replicate. Well, I'm glad they recommended that! He explained they believed it was a faulty sensor, that was it! Just a little under $500 fix, when the other mechanic assured me that it needed to be replaced for over $7.5k. He was honest, explaining that they couldn't be 100% certain, but they were fairly sure the sensor replacement would solve the issue. They saved me $7k. As a college student trying to pay my way through college, that extra $7k will help pay for my education and reduce the amount of loans I have to take out. I cannot thank them enough for troubleshooting and doing their jobs exceptionally well with consideration for my financial and personal circumstances. The care, compassion, and honesty Bob's showed me is unmatched. For any issues in the future, I'll be giving them a call, and I recommend anyone reading this do the same.

We were a returning customer and they started a lien process and charged us for it because they…read morecouldn't get ahold of me by phone but my husband had physically went to the shop to speak to them. We will never be returning. All of this on top of $140 to look under our car to see what was wrong and not apply it to the repair, when the tow employee had already diagnosed in 5 min. They overcharge and customer service is terrible.

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

Worst experience ever plus grease stains in my car and headliner. Basically everything they said…read morethey fixed I had to have looked at and repaired. Water pump, tensioner pulley, power steering and tire pressure sensors. Started off as a $3200 bill ended up as $4200. I usually have dealt with the owner in the past the guy with black and the kid they have working for them are awful. Go to commission free honest people.

JohnPaul is the best mechanic I've come across. He is an HONEST man and an INTELLIGENT mechanic,…read morewho can do anything. High quality work, EXCELLENT value, QUICK turnaround. Note: Cash or check only, so this isn't the place for you if you charge your entire life to a credit card.

I've taken a few of my cars here. Reasonably priced, and have been honest with work they suggest. I…read morehighly recommend this place.

generally speaking when it comes to any kind of service, you have the impossible trifecta: where…read moreyou can choose at most two of fast, high quality, and affordable. ecotech is, in my opinion, one of the companies that has the latter two down. the work they do here is good, on the basis that i haven't run into any problems yet. also, i feel like the service is fairly affordable, in that regular maintenance isn't too bad, and special servicing compares favorably to other places in the STL area that offer the same thing the slow-ness really comes out when it comes to scheduling an appointment. there's almost zero chance you'll be able to call them and get something scheduled in the same week - the fastest ive ever had it is like three weeks. so, i do think things here are kind of slow. maintenance itself also doesn't go super fast; for comparison you could call autozone, have an appointment on the same day, and get your servicing done in like an hour and a half however, it might just not be conceptually possible for a good place have fast service: if everyone wants to come here, inevitably it's gonna be hard to get a spot. in addition, car service might not be the kind of thing you want done quickly, even if it was possible. overall im happy with ecotech

Unless you know a mechanic there or are very knowledgeable about your car, I would suggest you not…read moreuse EcoTech. I recently purchased my first Subaru and wasn't very familiar with its engine. When the engine failed, I contacted EcoTech for service. I spoke with Misha, who quoted me $3,500 for the repair. After they received the car and disassembled it, Misha called and increased the price to over $7,000. Feeling I had no other options, I reluctantly agreed. I expected a rebuilt or new engine, but what I received looked like a junkyard unit. It used very old parts, and none of the brand-new components from my original engine were transferred over. I strongly suspect my good parts were kept and reused on other jobs. To make matters worse, the car now performs significantly worse than before. It feels very weak, with sluggish acceleration (0-60 mph in about 20 seconds) and constantly needs to downshift even on minor inclines just to maintain speed. I had also purchased new wheels after lowering the car, specifically ordering them with metal valve stems at an extra cost. EcoTech neither installed the new valve stems nor transferred the TPMS sensors from my old wheels. Additionally, they sent the car to an alignment shop and told me it would cost $120. I agreed because it was cheaper than my usual shop's $150 rate. However, I was ultimately charged $170 by the shop they recommended. Overall, I felt taken advantage of by EcoTech due to my limited knowledge of Subarus. Buyer beware -- I would never recommend or use them again.

wonderful place for all your vehicle repairs including Mercedes Benz. Also they do state…read moreinspections

Joe has taken care of our cars for the last 20 years. He's honest and treats his customers and…read moretheir vehicles with care. I highly recommend him and his shop to anyone needing auto service.

I will never go anywhere else again!!! First class service and staff!!! Honest and fair prices. I…read morecan't recommend this place enough!! Called to have brakes fixed, got me in and a couple of hours later they were done! The price was fantastic and the honesty of only needing 2 brakes and not 4! Do not pass up this place for your auto repair needs!!!!

Honest Dependable…read more Good reputation Never upsell. Take care of loyal customer Priced fair and quality work

I've taken my cars to Rich's for 20 years. The first time, I took it in, suspecting that I needed…read morethe clutch replace. Rich called, said it needed to be replaced and gave me an estimate. I told him to go ahead but by the time I got off work, he'd left me a message telling me that once they'd gotten the car on the lift, they only needed to lube the linkage. Which was a significantly cheaper repair. I became a loyal customer at that moment. Fast forward 20 years, I moved to Dallas. I'm having clutch issues again and took it to a shop that was close by -- the estimate seemed really high (like 3x what I paid the last time a clutch needed to be replaced). I called Rich to get a copy of the warranty paperwork and I told him what the shop told me. He told me to call them back, get a breakdown of what needed to be repaired and then offered to take a look at it for me. Next to Riley's Pub, Rich's is the place I miss the most. He runs an honest shop, and is fairly priced. If you live in South City, you should never take your car anywhere else!

Ok Rich, since you would like to insinuate I am being dishonest or leaving something out, I'm happy…read moreto tell the whole story: I walked into the shop and talk to a gentleman named Don. After exchanging pleasantries, I informed him that I would like a quote on a spark plug and coil. He told me he "needed to see what was really wrong with the car", which I thought was strange since I had told him what I thought the problem was. He took my key, and they took my car to the back for 30-45 minutes. After calling me back to the counter, he told me it would be about $700 to change the plug and coil. I respectfully said that far exceeded what I thought the project should cost and asked for me key back. He then informed me he was charging me $175 for the diagnostics test, claiming they "don't work for free." I felt this was garbage considering no work was done to my car. He then informed me he would be holding my car hostage until Rich arrived in a half hour. I proceeded to call the police. Rich and the police arrived within minutes of each other fortunate, and we went inside to talk. I gave of account of the story to the cops the way it happened. Don blatantly lied to both the owner and police and said he told me he was going to run the diagnostic and that I had verbally consented. The reason I'm telling the story at this point, is because the owner insinuated that I was lying because he's "been sitting behind this man for nine years listening to him talk to customers, and if you had asked him for just a quote, that's what he would have done" In the heat of the moment, I actually forgot I had recorded Don directly contradicting himself. In the video I took, I directly asked Don if I verbally consented to a diagnostics test, and he said "you gave me permission when you handed me the keys." I have attached the video below. My message to you Rich, you called me a liar in your shop and online. I understand why if you been working with the guy for nine years and had known me for less than nine minutes. But here is concrete proof that you guy is a scumbag liar. Your business won't make it another 35 years if you employ scumbags like this. As far as a fair compromise, I gave you $30, to waste two hours of my time and show you your front desk is a liar. I'm the best customer your shop will ever have.