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    Northwest Systems

    5.0 (1 review)
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    Appliance installation

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    7 months ago

    Best in the business! I have used Northwest Systems for over 20 years and they are always honest, knowledgeable, and reliable.

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    A & G Appliances - No matter how old the machine

    A & G Appliances

    (309 reviews)

    Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

    I had an excellent experience with A & G Appliances. I contacted them regarding the ice maker in my…read more15-year-old refrigerator that had suddenly stopped working. Akai was able to work me into his schedule that same day, which I very much appreciated. He quickly diagnosed a frozen fill tube and set to work thawing it. Ultimately, he was able to clear the line and force the ice maker refill, but cautioned that it might not be a permanent fix. Given the refrigerator's age, there could be additional issues preventing the ice maker from behaving normally. However, replacement parts for the model I have are costly and difficult to source. That proved to be the case in this instance, unfortunately. Even though I'll be using ice trays for the time being, I was very pleased with Akai's honest and professional service. I would not hesitate to recommend A & G Appliances to my friends and family.

    Northwest Systems - homeappliancerepair - Updated October 2026

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