Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Their "expert" visited in the morning, assessed my septic tank and gave a quote to replace my pump…read morein the afternoon which I agreed to. They charged me upfront, but told me in the afternoon that they don't have the required permit to do the work. Their incompetence wasted half of my day.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

I had a bad leak and clog under the bathroom sink i tried to fix myself. Winston came out and was…read moreable to cut off and replace the bad part but was still a bad clog further down the line. Will came out with a snake and cleared part of it but was likely going to happen again. because i'd already spent so much getting it fixed his manager cut me a half off deal for their Hi pressuure pipe cleaning service (i forget their name for it) both Winston and Will were super efficient and professional. 10 Stars!

Brandon did an exceptional job fixing the under-sink plumbing in both the kitchen and bathroom, as…read morewell as installing our new garbage disposal. We especially appreciate the peace of mind that comes with their one-year warranty. A special shout-out to Jason, as well, who was professional and thorough during the estimation process. Highly recommend!

Farid gave me flat rate quote for hydrojet and camera inspection upfront, unlike other businesses…read morethat refused to give quotes and requested me to schedule appointment directly. Within one hour he cleaned my clogged sewer line, showed me the results from microcamera, and inspected my pipe design in crawlspace. Super professional and very fair price. Will hire again for all future pipe work.

Farid did a fantastic job cleaning out and scoping our main drain line. Very pleased with how quick…read morethe response was and how quickly the job took (less than 30 minutes). Kudos, much appreciated!!

We had a difficult to detect leak in the bathroom and they were able to quickly come diagnose the…read morerepair and suggest good fixes for the same. Really appreciate them being so kind and doing and helping us out in this situation.

Contacted them to clear a storm drain at my residence. Answered the phone (no AI!) and offered to…read moresend someone same da, even though it's not an emergency. Ian showed up and he was great! Fair price, went above and beyond by fixing a loose anti siphon valve on the faucet he used to power his equipment. Done fast and no mess or damage. Would happily recommend this company and specifically Ian.

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Problem: Kitchen sink with clogged drain. Tried hot water, drain cleaner & homestyle snake…read morewithout success. Ron came out with heavy duty snake and cleared the blockage. Also offered advice on keeping drain open [use disposal sparingly. once a month fill sink with 4-5" of hot soapy water and release it all at once]. $400. Common rate for plumbers for clearing a kitchen appears to be above $500.]

I called on Pete when we wanted to install a hardwired Ring floodlight camera but we were getting…read morereally high quotes from licensed electricians. We decided to go the plug-in route for the camera with Pete and couldn't be happier. He did a great job, centered the camera like we wanted, tidied up the extension cord so it wasn't hanging, and helped me set it up in the app. Highly recommend and would absolutely hire him again.

Pete did a great job replacing my range hood - punctual, professional, and efficient. Would…read moredefinitely hire him again!

I had a late night emergency where water was gushing off from a dishwasher pipe…read more I called Trisha in the middle of the night (3am) and she was super kind and helpful. She understood the problem and helped me over the video call to isolate the problem, helped shut down water supply to dishwasher, stop the water damage and turn off water supply for rest of the house. She also looked up schedule and helped me plan inspection of outside sewer etc I highly recommend her and am grateful for her help to prevent water damage in my house. Any other company would easily have taken advantage of the situation and charged me thousands. Thank you Trisha for being a wonderful human being and for helping me out tonight.

I started working with Trisha years ago and she had been really great. Straightforward,…read morehardworking, fair, etc. She's had a few life events happen recently though and might be between a rock and a hard place. Hope things get better.

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

I requested a high-level estimate for a project that Yelp matched me with this company. They…read morereplied that they could schedule the work as soon as tomorrow if I emailed or texted them my personal details first. When I pressed for a ballpark price, they went silent. I didn't ask anything out of the ordinary and their refusal to even provide a rough quote speaks volumes about their level of professionalism and trustworthiness.

From the owner: Plumber Response is a full service plumbing team service King County WA, Snohomish County and…read morePierce County. The Plumbing Response team can fully service your plumbing needs, no matter the size or scope of the issue. We make our premier plumbing services reliable and affordable for everyone in the community throughout King County WA, Snohomish WA, Pierce County WA. Our services include: * Water Line Repair & Replacement * Trenchless Sewer Replacement * Sewer & Drain Cleaning * Camera Inspection & Sewer Locate * Electronic Leak Detection * Sewer Repair & Replacement * High Pressure Jetting * Sewer De-Rooting * Water Heaters/Tankless * Water Leaks * Gas Piping * Sump Pumps & Sewage Ejector Pumps * Remodels & New Construction * Commercial Plumping * Repipes * Toilets * Disposers * Faucets * Tubs & Showers * Water Damage * Mold Removal * Sewage Cleanup Call Plumber Response today