Erica was a great help in getting us set up quickly with a storage space. Facility is clean and…read morecustomer service was great. Glad to have found Canby RV and Boat Storage.

When looking for a place to store our cargo trailer this seemed like a good choice as it is…read moreadvertised as secure and the main office has several screens displaying all of the cameras on the property. The rates were decent and they were very friendly. They served us well for over a year before our trailer was stolen from the property during normal business hours by two men who entered using a code which we found to be shared to an untold amount of workers for a construction company which is one of many who are storing trailers and equipment in this facility. We didn't expect the facility to cover any of our losses however it was disappointing to find that no changes have been made since this happened to ensure that it would be an isolated incident. The representative from the construction company who we spoke with actually told us that they had shared the gate code with too many of their employees to change the code. (Yes, you read that right) the gate code that was used to enter and take our trailer is still active as far as we know. When I spoke with other tenants of the facility from other company's coming to pick up equipment in the morning they had no idea that this had happened despite it being a week later and seemed very worried about their belongings as well due to the fact that they too believed the facility to be very secure. We were provided with video of the people who took our trailer including getting to look at them right in the face as they entered the gate code and the cameras showed them driving off with all of our families belongings in a vehicle with no plates during normal business hours. We were not notified and had no way of knowing that our trailer had been taken until we came to the facility to pick it up only to find that it was gone. It is also worth noting that many trailers inside the gates of this facility remain without any locks preventing them from being stolen as well due to this really seeming to be a secure facility despite our family founding out otherwise the hard way. Included is a picture of the man who was able to drive in and take all of our family memories without raising any suspicion during business hours using a gate code that was shared "to too many people to be able to change it"

I work for a moving company, and have been to nearly every public storage facility in Multnomah,…read moreClackamas amd Washington County. Here was one of the most organized, and Jack was the most helpful right from the start compared to the other facilities around town. When we pulled up he came out and directed us where to park the truck, then explained the elevator protocol and put it on independent service so we could use it uninterrupted. This place being located on the inner East side is perfect for anyone that side of Chavez Blvd. Would recommend here to our customers. most of these negative reviews sound like people who had no idea what they were doing.

Worst storage unit experience I've had in my life, pay a little more and go somewhere else!! I…read morecalled when we got the unit a month ago and was told I hadn't verified my identity, which is why my gate code wasn't working. I was told this from inside the gate, with no way out, because someone had happened to be leaving as we arrived, and we thought, "Surely they have working sensors on the inside of the gates so that they don't trap anyone in here." That was wrong, that's exactly what happened, which is a crime actually (looked it up since we're new here). I was told to call 911 for help from their customer service team because they had no way of manually releasing the gate. Fortunately I was able to release the gate myself to avoid having emergency services dispatched so that we could leave our storage unit facility. It doesn't end there; we called about this matter as most probably would after being held hostage. We were informed of the issue, and we agreed to meet with someone at another site, even farther away (we're driving over an hour one way to use the facility), to verify my identity. We did this, accomplished the task, and were told that we were good to go. And guess what? We weren't. The gate code still didn't work; the person had left by the time we made it there, and a robot kept sending me back to the main page whenever I tried to call again. There's no one in their office because they bought the place out from under someone else and didn't bother to hire anyone (previous owner left a note basically saying good luck to anyone unfortunate enough to rent from them). Once I requested to rent a new unit, I was finally able to speak with someone, and they just said they were sorry and didn't know what to tell me. Fortunately, someone kind entered their code so we could get into the facility and access our unit again, and I was able to release the gate and let ourselves out...again. Now, I even gave them the benefit of the doubt here and thought maybe it would just take 24 to 48 hours to process, despite being told it would be resolved instantly when I called, before I drove an hour and a half one way to verify my ID. Guess what? That didn't help either. Still didn't work; still couldn't get anyone on the phone; still no one on site; and still no help. So I let myself in and out again because what the hell else are we going to do? We're literally paying for this! Seems criminal to me, but what do I know? Maybe if I post this review all over the internet, THEN we'll finally get a working gate code. Thanks for nothing Public Storage!

Close to downtown Doesn't have handicap accessible…read moreentrance. Clean and inexpensive. Communication is good when you are unable to get to the office physically

Amazing service at this location! Brandee is the employee…read morewho has helped me get my unit set up. They are so patient, kind, professional, and time efficient! I was able to get my storage unit same day & have been provided with excellent customer service due to Brandee! I can whole heartily say that Brandee is an employee that is ethical & for the people. Decent pricing/good deals. Large freight elevator on sight plus free dollys !!

Overpriced. Once you rent a unit your rent can easily go up 30% after 3 months. They are slowly…read moremonopolizing areas.

Lady at the front desk at night was extremely sweet and kind. Super informative and helpful…read more I appreciated her patience cause it was late and I only had less than 40 minutes to move my stuff and it closed. Thankfully we got done in time, but that poor lady had to stay because as I was leaving there was a GIANT uhaul with like a whole house load of stuff being moved in the storage by only like 2 guys. Imagine them doing the whole move would have been a whole hour at the LEAST if they were moving fast. But she definitely had to stay after and was probably just as sweet to them as well. Thanks for making my stuff stay safe while I'm homeless for a short while. Definitely came in clutch, and was very affordable too to start up! I think it was only 50$ for the first month and start up.

Great people. Easy access. Nice unit. They have awesome customer service. I highly suggest this…read morebusiness. Operation runs perfectly. Very kind staff.

We rent several storage units and a trailer parking spot at Parkside. We've been customers for…read moreseveral years. The yard is always spotless, access is easy, communication is great.

We had a great experience with Parkside Mini Storage. The owners were welcoming and extremely…read morenice, the place is spotless and super secure. It was also a great value. We will definitely come here for future storage needs.

Fantastic storage place. I have been a customer for many years and nevr had any issues. Tae area is…read morealways clean, geasswell taken care of and friendly manager, Matt. He cares abou his customers. If I had any complaint is the price increase every time you turn around. Great job Matt.

We rented a 10x10 space here for 2-3 years and were pleased with this storage unit. We had little…read moreneed to interact with the personnel, but when we did they were responsive, helpful and kind. The unit was easy to use, felt safe and the price didn't increase much during our time (ending price of $170/month). I would use them again.

Fantastic experience here -- the staff are super friendly and helpful and the units are clean and…read moreeasily accessible.

Got a small storage unit. The guy was professional and nice. Also there's a pokey stop here so…read morethat's good. You can buy a lock from them for $10. The unit was clean. And we got a special for half off for the first three months. We havent moved anything in yet but it looks pretty simple/easy. They also sell packing supplies in the office. Seems a little pricey but it's expected for a small business.