Nothing but excellence from this small property management business. Kelly and her team have been…read morefantastic to rent from in every aspect. From day one, their service has been responsive, kind, genuine, and forthcoming and the value of what they offer can not be understated, especially in Bend where finding good housing is quite difficult. Every interaction with Kelly has been one of the highlights of my day, as we generally talk more than just business. These are people who care about their tenants and their clients and it shows. Will hope to rent from them (at least until I am able to own) for the foreseeable future!

Kelly has managed our townhouse for over 2 years. She found our tenants and has managed all…read moreproperty details as needed. She has been able to coordinate all maintenance issues that have occurred and emails us updates on a regular basis. She is highly competent and we are extremely satisfied with her her services. We would not have been able go manage without her. We highly recommend Kelly at High Country Property Management. Marie & Rob Hitchcock

PLEASE READ THIER REVIEW ON REDDIT! Jennifer Shipman and Sharon Donegan are the worst of the worst…read moreever to come across. They are pathetic at attempting to do their job responsibilities and ill educated to properly communicate. They refuse to get on any of their properties but feel entitled to take away the basic property rights off of their own mistakes which leaves renters confused and unable to get the necessities they paid for. They are an unethical company that is quick to ignore issues and take as much money they can get from anyone.

If I could give less than one star, I would. Worst management company I've ever had to deal with…read more Nothing gets fixed, the management team will argue with you like maintenance issues are your fault instead of sending someone to fix issues. When they do send someone out, they do a worse job than I could have done myself. Overpriced, dilapidated units that are pushing unsafe. RUN! Even one of the workers they sent out said they "put lipstick on a pig".

Connie and Kelley are on the ball!…read more I've dealt with several other property managers over the years. They all felt a little lackadaisical to me. There was rarely a sense of urgency about anything. It seems like they just did whatever benefited them rather than their clients. Not so with Hummingbird! They've got a structured system and they stick to it. They're smart, gracious, and tough when they need to be... sometimes even with me. :) It's a refreshing change of pace.

Lived at one of their properties for a year. Cleaned and fixed multiple problems while living…read morethere. Spent hours weeding and fixing grass in the back yard. Put 20 bags of mulch down in the back to replace what was barely there when we moved in. Caulked all the windows since it was old and dry rotted. Still got charged $1,000 on move out. Overall they were responsive to all of the problems we had with old appliances and plumbing problems while living there. We scheduled early to use their only authorized cleaner before moving out, they text they day before the cleaning to say they couldn't do it, then hummingbird charged an extra $300 cleaning fee since we didn't have it done before move out. Even though it was their preferred company that messed that up and we sent them proof of booking in advance and that they cancelled for unknown reasons. Don't know if this was a game to charge us more or not.

Velocity Property Management - All Smiles Until You Apply…read more At first, the leasing agents at Velocity Property Management were friendly and helpful--until we submitted our application. The moment they had what they needed from us, their attitude completely shifted. Communication became rude, dismissive, and honestly, unprofessional. It felt like we went from being potential residents to a complete inconvenience overnight. They were more than happy to show us a run-down property on the outskirts of town--something that was barely livable and definitely not worth the price. But once we asked real questions or needed follow-up, they acted like we were bothering them. The shift in attitude was so blatant, it was insulting. If you're considering renting through them, be warned: the fake kindness disappears fast, and you're left dealing with a team that clearly doesn't care about the people they're supposed to serve. If I could give zero stars I wouldn't even do that.

Lindsay did a great job renting my place in Bend. She was…read morethorough, knowledgeable & so helpful advising me. I am more confident in my well screened new tenants that got in quickly during Covid 19. I recommend them.

As a renter for over a year, Superior is the best property management company my wife and I have…read moreever worked with! Everyone has been incredibly helpful, responsive and friendly at every step from touring the property to maintenance requests. Dan is an absolute legend when it comes to coordinating repairs and maintenance. Unlike other property management companies we have rented through, Superior actually feels like they have our best interests in mind and have been extremely accommodating and communicative. I highly recommend them to anyone looking to rent in Bend.

If I could leave negative stars I would. This company is so un professional, every single person I…read morecame in contact with was rude and spoke down to me. To top it off they just lied and said that my current landlord said she was not aware I lived here with my fiance. She's known about me since before i moved in, we have a very good relationship with her and she enjoys us a tenants. We had a bad feeling the entire time about this company and it was right. They wasted our time on a house that has been up for rent for months , which clearly is their fault. I would never rent from them or use them for a rental property. Also after talking to multiple people in Bend, I have learned they use rental history as a reason to deny people falsely all the time. Even rental owners are extremely upset with this company.

Elevation PM is second to none! We rented with them for 3 years and they made the process of…read morefinding and staying in our rental smooth and easy. We moved to Bend from across the country and weren't able to see the home in-person before moving in. The EPM was incredibly helpful, clear, and fast in communications and processing our applications. That level of professionalism was maintained throughout our 3 years with them. From the owners to the office and maintenance staff, everyone was kind and responsive. We couldn't have asked for better and would recommend them to all!

As out-of-state property owners we felt the team at Elevation went above and beyond to help us get…read morequalified renters and maintain our property. They walked us through the whole process, screened applicants, and always worked closely with us and our tenants. I would highly recommend trusting them for property management.

Bennington Properties is our go to vacation rental company in Sunriver. They have a huge selection…read moreof homes and the are the kindest folks to work with!

We just spent 5 wonderful , restful and beautiful days at Sun River in one of Colton Bennington…read morerental homes.The location was just across from the Sun River Center. The second day we were there the smoke detectors went off warn us that they needed batteries. I called the Bennington office and in less than an hour our problem was fixed! Best of all we had to leave early on our last day and I left my bank bag with over $500.00 cash in it beside the bed in the small dresser.When we go home and everything unpacked no money bag.I sent a text that next morning to the housecleaning crew and asked them to check and see if was there. I left them all my information and they called me and said it was there and they put it in the mail for me. I offered them $100.00 to buy some pizzas for the crew and they said they appreciated the offer but couldn't do that. My happiness is all they needed. It is so heart felt to know there are still honest people in America. Our next trip down there I will look the crew ! Thank you for your honesty. jon Jennings

I realized that it has now been 5 years ago that I left my review and wanted to provide an update…read more I still LOVE these guys! They provide a stellar property management service that is both firm and fair from both sides. Communication is a pleasure even if its bad news. They are my partner and my "team Bend!" and I'm so grateful for their work. I even brought my dad by to meet them one time when we were in town. He's always managed his properties on his own but he could see what a good thing I had going there! Thanks again you guys! :)

Becky and her team were by far the most outstanding property management company we have worked with…read moreto date in Bend. We have been renting for 2 years now. We have been in multiple locations and worked with multiple property management companies. From the tour to the application to quickly expediting a move-in date for us, they were top-notch. I really can't express enough, that as I tenant, I wish all home owners looking to rent their properties in Bend would chose this company. There are so many Property Management companies here that are completely horrible to work with, and the process is painstakingly draining to rent from them. I highly recommend you go with Preferred Residential and their exceptional staff. ( Koby is outstanding and quickly addresses any needs ) You won't be disappointed.

What a joke. I tried to get a quote from this company but they use outdate Outlook so I tried to go…read morethrough gmail and got blocked twice. Oh well there are lots of other companies out there that want my business. I wouldn't even give them one star since I get through to them even on facebook.

I've been a loyal tenant since 2010 and have enjoyed living here. However, I have witnessed the…read moresteady DECLINE in maintenance, despite annual Rent Increases to cover "the cost of increasing maintenance costs." Christina and John Gist used to be receptive and friendly. Something changed. Now, it's become almost impossible to reach them! MULTIPLE TENANTS have complaints of unanswered emails, texts, and phone calls...myself included! Generally "we" cannot reach either of them. Don't be fooled by the "55 and OLDER" description...we're still expected to get up on ladders to change our own furnace filters, light bulbs, smoke alarm batteries, and clean out our own gutters if we want dry walkways. Also, I have witnessed at least FOUR women in their 70's and 80's, have to pack up and get out because of steady rent increases! They all emptied what was left in their savings accounts, and bought 20,000-$30,000 manufactured homes in the park behind "Jakes Diner". Apparently the "management" doesn't know what the term FIXED INCOME means! The rents as well as the increases are not done fairly. For instance, I've consistently paid MORE than other tenants who have been here as long as I have! My rent increase this year was $85, which will put me at $1340! In comparison, my neighbor who has also been here since 2010, will be paying $1300. He has a newer unit than I have, and his landscaping is kept up. It's not hard to understand, neighbors talk with each other! Since EVERYONE got hit with increases on April 1st which will take effect July 1st, it's been the talk of the complex! This past weekend I saw one of my 90 year old neighbors out trying to do some of her own yard "maintenance", so I stopped and talked. Then the neighbors next to her came out to actually help her. They all mentioned..."if we don't do it, nobody will!"