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    Services - Northwest It Services

    Business consulting

    Home network installation

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    13 years ago

    Mark is an excellent IT guy!! He has helped save me numerous times!! Great service and has great knowledge!! Thanks Mark!

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    Assured Technology Solutions

    Assured Technology Solutions

    (2 reviews)

    So.... Not sure what happened to this company. They used to be great. Then I was having problems…read morewith my computer they could not fix. They decided to re-install the operating system. I reminded them that I had program data on my C-drive that needed to be saved. But they did not make a backup and wiped out all the information I needed to have saved. The apology I received was "We are very sorry, but at least we learned something from this." And now - and this is important for everyone - since they gave me a new operating system, they made it so I cannot install anything without administrative permissions. As a CPA working with tax and accounting software that update often, this is ridiculous. Right now I have to update my accounting software. By the time I got my boss to drop what he's doing and come to my office to enter the admin password, the accounting software said I aborted the install. So do it all over again, but the accounting software is not very patient and now by the time it's ready to install the updates, my boss is back in his office and here we go again. I've been told that this is something ATS will do on all their clients' computers when they get new computers or setups. Beware CPA firms. You will be wasting two people's billable time just to be able to install required updates on your software if you use this company. Maybe they are all like this. Hopefully our firm will find another IT company soon! Because this is ridiculous.

    I have a hotel and a few fine eating establishments as well as a bar and ATS has been servicing us…read morewith their TOPs program for years. I really hate when competitors write fake reviews such as the one-star review here. I want everyone to know these guys are great and are the most organized and proficient operation I have seen. Over the years we have face about every possible computer problem known to man and these guys had us back up and running about as fast as you can. I can't say it was instantaneous as we have had some bad self-induced computer problems but TOPs is an all you can eat program meaning we pay one price and they fix everything. They have lost money on us at times I am sure.

    Northwest It Services - itservices - Updated May 2026

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