They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus. I did nothing wrong whatsoever, and they wasted my time with an absurd frivolous lawsuit anyway! As of this moment, they did not even apologize, and I do not expect they ever will.

They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus.

Came in to cash a check the women named Maria Gonzalez was very rude , constant saying I've never…read morecashed a check her before like i had to be a member then took a picture of my check AND ID and sent it to her manager via phone I'm not sure why that happened. Then said their bank is closed so they not cash check anymore.

Zero stars if I could rate it lower than one, I came to try and exchange Pesos to Dollars but the…read morewoman who looked she hated her job didn't specify what type of pesos she can exchange and was rude with the entire situation. Never coming again!

Very fast and effective. Younger woman help me out during a bears game, highly recommend. Went to…read moreget a 7 day drive away permit since my car was impounded, only paid $29 with card. Not bad at all!

I went in for a car title transfer earlier today. I received stellar courteous service from the…read morelady at window LS3. I used this location several years ago and even back then they never disappointed me. Although there is another currency exchange near my house, its worth the extra time and mileage.

My first experience with this currency exchange and my last. The woman at the counter was rude,…read moreshort, and unhelpful while actively texting on her personal phone. To make it worse, they charge an 8% fee on both credit and debit cards. She rudely told me multiple times to follow the prompts on the screen, except there were none. When I asked for clarification, she was dismissive and irritated. Save yourself the frustration and skip this location.

Ask for Roxanne she is knowledgeable and so very helpful. Fast & easy- highly recommended Thank…read moreyou.

Two women there. The woman who was ostensibly helping me kept helping the other woman so my…read moretransaction took twice as long as it should have meanwhile a line of four or five people was forming behind me. I had to stop here to get my new license plate sticker because of course I forgot about it until the day before it expired. If you have to get your car tag here, there's a surcharge added (understandable, ostensibly there's a charge added to everything). There's a few parking spaces in back just by the alley.

Very professional. The clerks working there were polite, informative, and patient. They take…read morecredit/debit cards for a 4% fee, which is pretty standard and cheaper than others not to mention convenient. If this shop is close to you, this is probably the place to go for services. Handy parking in back also.

I went here to change the title of a car. They charge exorbitant rates and extra . Probably $300…read moremore than it should be.

Needed a plate for my old car after switching to a new car. Sandy handled everything so…read moreefficiently...walked out with a temporary plate in 5 minutes. Sandy should be running the Illinois Secretary of State's office!

Highly recommended. I feel like the lines are long because the employees take the time out to truly…read morehelp people. Life can be very stressful sometimes and Lilly went above and beyond to make sure she did everything in her power to help me. Lilly and the employees here are one on a million, if you need someone who is willing to go the extra mile this is where you need to be! Thank you Lilly for all you did to help me the past 2 days, you're amazing!

Not very helpful and charges too much. Unfortunately they pander to extorting people so unless…read moreyour fully desperate I now avoid them completely. Not worth the hassle and treatment

Customer service that fits a part of the HIP Mall. Always professional, kind, courteous too.read more

The man work in the front was definitely bothered by someone coming in and asking for help. I left…read morebecause there was absolutely nobody else in the business, but he was still annoyed I came in.

I have visited several times over 13 years. I never had any issues with them and their place is…read moreclean and convenient. I always have friendly conversation with the folks behind the window.