This place was great. I went in today on a Friday after work when I thought maybe it would be…read morereally busy. There was only one other person in line. I was able to get my motorcycle title transferred in my name in and out within 20 minutes great place definitely recommend friendly staff

It was empty when I got there. The notary helped me and I was in and out quickly. Another currency…read moreexchange that I tried didn't have a notary.

They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus. I did nothing wrong whatsoever, and they wasted my time with an absurd frivolous lawsuit anyway! As of this moment, they did not even apologize, and I do not expect they ever will.

They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus.

I was there this morning to get something done and Irma attended to me. Having read all the bad…read morereviews I wasn't expecting much, but Irma was wonderful -- she was attentive, polite, professional, friendly, and really quick. I have no doubt I'll be back at this location if I need something from a currency exchange. Thank you, Irma, for your impeccable customer service!

Horrible, unkind management that won't help you at all if anything goes wrong. Don't risk it, go…read moresomewhere else! I bought a $50 money order here and the order (plus receipt) somehow fell out of my purse the same day. I immediately reported the loss to the manager here, who initially was really nice and said we could file a stop payment or forgery with the fulfilling bank in 30 days. I had written my name on the order in pen before I'd left the building, so I assumed there would be no problem. 30 days later I returned, and the manager showed me the order had been cashed by someone who was not me. He refused to file it as a forgery, saying that the grainy photocopy he had from the bank showed "no evidence of tampering" -- even though with how horrible the image was, you really couldn't tell for sure! Furthermore, there was plentiful evidence I'd bought that order! (Security cameras, employee testimony, the fact I reported it missing the same day with proof I'd bought it...) When I asked what my options were to get my money back, the manager started shouting at me about how it was "only $50". It's also clear he didn't believe I'd bought it, even though he'd made a note in his own handwriting about the whole situation the day I reported it missing. I tried to remain calm even though this man was being unnecessarily aggressive and rude towards me. When I asked for a copy of his note -- just so I could show proof of the loss to my accountant, accepting I couldn't get the money back -- it took almost 20 minutes of me begging and explaining and pleading to get him to even make a simple photocopy of his little incident report (I run a nonprofit so keeping my books perfectly in order is really important!) And when he finally did, he wrote on it in big letters that he didn't believe me and that the order showed no evidence of forgery. Suffice it to say, a currency exchange experience is not really something that should stick out to you 9 times out of 10, but the one time that something goes wrong you want to have someone kind and understanding who's willing to work with you. This is NOT that place. There are many other exchanges nearby that I intend to take my business to. Lesson learned -- don't just write your name on a money order in pen before you leave, also detach the receipt and keep that separate. And don't expect the manager here to do anything but verbally abuse you if you need his help.

Courteous, competent, convenient, professional service. Stopped by for a City of Chicago vehicle…read moresticker. Apple Pay accepted. Thank you!

Good Service been here several times. They know what they're doing and they are friendly.read more

Had to handle a returned check situation. Karina Reyes handled it with courtesy and utmost…read moreprofessionalism. What an asset she is to PLS!

I just needed a few documents notarized and my signatures witnessed…read more The first time I came in there were a dozen people waiting and no one acknowledged me or checked me in. I waited a bit but no response. So I left. I called a few days later asking if I could schedule an appointment. They said they don't take appointments for notary services but I could come in today, they were not that busy at the time. I came in shortly after and was helped right away and they only charged me a dollar for each notarization (per state law). No extra administrative fee was charged like some other places do. So I recommend if you need notary services, try them, but call ahead to see if the notary person is in and check how busy they are before you show up. The notary is not in every day. Otherwise, the service was prompt and friendly, and I will go back again when I need documents notarized.

Amazing service. The wait is worth it, my family been coming to this location for their taxes since…read moreyears. Erick matos and his team has always help us so much , even with just questions.